Kiodesk
By Kiodesk
Onetime(Perpetual License)
Not Available
About Company
Kiodesk software is a platform that helps businesses with customer support. It has tools to track customer conversations, prioritize them, and assign them to the right people. You can also use it to collaborate with teams, define workflows, measure team performance, generate reports, and create a self-service experience.
Pricing of Kiodesk
Kiodesk
USD 0
USD 0
- Email ticketing
- Multiple shared inboxes
- Automatic email notifications
- Merge tickets
- Split tickets
- Watch tickets
- Time tracking
- Ticket templates
- Satisfaction surveys
- Assume identity
- Outbound email
- Ticket export
- Annotated image attachments
- Undo send
- Sort ticket conversations
- Ticket activities
- Shared canned responses
- Personal canned responses
- Agent collision detection
- Traffic cop
- Public and private notes in tickets
- Filtered Search
- Integrated game mechanics
- Occasional agents
- Dynamic placeholders
- Cust
Key Features of Kiodesk
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Contract (SLA Management)
- Community Forums
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
- Live Chat
- Document Storage
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Phone,Online (Ticket)
Customization:
No
Languages Support:
English
Who uses Kiodesk
SMEs
Enterprises
Company Details
- Company Name: Kiodesk
- Headquarter: New York,
- Website: Visit Website
- Social Media:
Description
Kiodesk Video
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FAQ's
Q. How much does Kiodesk cost?
Kiodesk has 1 plans,
- Kiodesk USD 0
Q. What is Kiodesk used for?
Kiodesk is the Help Desk Software Used for the below functionalities
Top 5 Kiodesk features
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
Q. What type of support does Kiodesk provide?
Kiodesk provides Phone,Online (Ticket) support.
Q. Does Kiodesk offer a free trial?
Kiodesk is not allowing Free Trial.