About Company

Lead Desk is a smart sales and customer service call center software, developed to assist tele-communication businesses in managing their call center services and triple their outbound sales efficiency. It offers auto and predictive dialer modes that allow your agents to increase their call volume from 40 to 120 per day which in turn increases your growth and revenue. When you switch from a manual dialer to LeadDesk, your call center operators can call three times as many contacts each day. The platform provides real-time monitoring of your activities and you can see all live data as well as listen in on any calls from afar. During calls, you can even whisper to your agents and stay on top of your contact center's quality and performance with reporting templates and completely customizable reporting tools offered by Lead Desk. Additionally, the program is easily scalable and deployable.

Pricing of LeadDesk

Instant

USD 0

USD 0

  • From 2–5 licenses
  • IVR
  • Playbook
  • Superstars through gamification
  • Auto Dialer
  • Power Dialer
  • Predictive Dialer
  • Click-to-Call
  • Reporting
  • Workforce Management
  • Includes your first 150 minutes of VoIP
  • Instant set-up
  • From 2–5 licenses
  • IVR
  • Playbook
  • Superstars through gamification
  • Auto Dialer
  • Power Dialer
  • Predictive Dialer
  • Click-to-Call
  • Reporting
  • Workforce Management
  • Includes your first 150 minutes of VoIP
  • Instant set-up

Essential

USD 0

USD 0

  • Starting from 5 licenses
  • IVR
  • Playbook
  • Superstars through gamification
  • Auto Dialer
  • Power Dialer
  • Predictive Dialer
  • Click-to-Call
  • Reporting
  • Workforce Management
  • Dedicated account manager
  • Dongle calling possible
  • Includes one free LeadApp
  • Starting from 5 licenses
  • IVR
  • Playbook
  • Superstars through gamification
  • Auto Dialer
  • Power Dialer
  • Predictive Dialer
  • Click-to-Call
  • Reporting
  • Workforce Management
  • Dedicated account manager
  • Dongle calling possible
  • Includes one free LeadApp

Advanced

USD 0

USD 0

  • Starting from 5 licenses
  • IVR
  • Playbook
  • Superstars through gamification
  • Auto Dialer
  • Power Dialer
  • Predictive Dialer
  • Click-to-Call
  • Reporting
  • Workforce Management
  • Dedicated success manager
  • Dedicated onboarding team
  • Access to API
  • 3rd party VoIP integration possible
  • Priority support hotline
  • Includes 3 free LeadApps
  • Starting from 5 licenses
  • IVR
  • Playbook
  • Superstars through gamification
  • Auto Dialer
  • Power Dialer
  • Predictive Dialer
  • Click-to-Call
  • Reporting
  • Workforce Management
  • Dedicated success manager
  • Dedica

Enterprise

USD 0

USD 0

  • Starting from 50 licenses
  • IVR
  • Playbook
  • Superstars through gamification
  • Auto Dialer
  • Power Dialer
  • Predictive Dialer
  • Click-to-Call
  • Reporting
  • Workforce Management
  • Senior account manager
  • Dedicated onboarding team
  • Senior project manager
  • Possibility to customize forms and reports
  • Custom CRM & BI integrations
  • Priority support hotline
  • Starting from 50 licenses
  • IVR
  • Playbook
  • Superstars through gamification
  • Auto Dialer
  • Power Dialer
  • Predictive Dialer
  • Click-to-Call
  • Reporting
  • Workforce Management
  • Senior accoun

Key Features of LeadDesk

  • Content Management
  • Call Recording
  • Email/Call Sequencing
  • CRM Integration
  • Call List Management
  • Inbox Integration
  • Sales Activity Automation
  • Team Management
  • Performance Analytics (Sales)
  • Email Automation
  • Workflow Management
  • Call Monitoring
  • Lead Scoring

Specification

Deployment:

Cloud Hosted

Customer Support:

Online (Ticket)

Customization:

No

Languages Support:

English

Who uses LeadDesk

Personal
Personal
SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: LeadDesk
  • Headquarter: Helsinki , Uusimaa Finland
  • Website: Visit Website
  • Social Media:

Description

LeadDesk Video

Alternative

Salesforce

Win more deals with the world’s #1 CRM Platform

LeadDesk Screenshots

FAQ's

LeadDesk has 4 plans,

  • Instant USD 0
  • Essential USD 0
  • Advanced USD 0
  • Enterprise USD 0

LeadDesk is the Sales Engagement Software Used for the below functionalities

Top 5 LeadDesk features

  • Content Management
  • Call Recording
  • Email/Call Sequencing
  • CRM Integration
  • Call List Management

LeadDesk provides Online (Ticket) support.

LeadDesk is not allowing Free Trial.