About Company
Pricing of LiveHelpNow
Chat and SMS
USD 21
/Month
USD 0
- Number of Agents: 1
- Realtime Visitor Monitoring
- Customer Lists
- Social Integration
- Custom Information Feed
- Advertising Billboards
- SMS Chat
- Facebook & Twitter Integrations
- Intelligent Triggers & Automations
- Plugins & Integrations
- Fully customizable with CSS
- CRM Integrations
- Remote Assistance
- Eventing API / Webhooks
- Enterprise Reporting & Analytics
- Customizable Surveys
- Multibrand Support
- Intelligent Canned Messages
- Automatic Language Translation
- Chat Whisper
- Inquiry Transfer
- Spell Check
- File Transf
FAQ / Self-Service
USD 21
/Month
USD 0
- Number of Agents: 1
- Plugins & Integrations
- Fully customizable with CSS
- Enterprise Reporting & Analytics
- Multibrand Support
- File Transfer / Attachments
- Automatic Inquiry Tagging
- Filter & Search
- Self-service FAQ Articles
- Fully Customizable FAQ Site
- Beautifully integrated Chat
- Ticket and Knowledge base
- Call center ready
- Video chat
- Visitor banning
- US Based phone
- chat & email support
- Number of Agents: 1
- Plugins & Integrations
- Fully customizable with CSS
- Enterprise Reporting & Analytics
- Multibrand S
Support Ticket
USD 21
/Month
USD 0
- Number of Agents: 1
- Customer Lists
- Social Integration
- Facebook and Twitter Integrations
- Intelligent Triggers and Automations
- Plugins & Integrations
- Fully customizable with CSS
- CRM Integrations
- Enterprise Reporting & Analytics
- Customizable Surveys
- Multibrand Support
- Intelligent Canned Messages
- Inquiry Transfer
- Spell Check
- File Transfer / Attachments
- PCI / HIPPA
- Financial grade security
- Conversion Tracking
- Secure Forms
- Automatic Inquiry Tagging
- Customizable Email Form
- Chat-to-Ticket
- Agent permiss
Call Management
USD 9
/Month
USD 0
- Number of Agents: 1
- Plugins & Integrations
- Fully customizable with CSS
- Enterprise Reporting & Analytics
- Multibrand Support
- File Transfer / Attachments
- PCI / HIPAA
- Financial grade security
- Secure Forms
- Automatic Inquiry Tagging
- Agent permissions and restrictions
- Filter & Search
- Call logs
- Capture Callback Requests
- Beautifully integrated Chat
- Ticket and Knowledge base
- Call center ready
- Video chat
- Visitor banning
- US Based phone
- chat & email support
- Visitor banning
- US Based phone
- Chat and Email s
Key Features of LiveHelpNow
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Document Storage
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Contract (SLA Management)
- Community Forums
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
- Live Chat
Specification
Deployment:
Cloud Hosted
Customer Support:
Phone,Online (Ticket)
Customization:
No
Languages Support:
English
Who uses LiveHelpNow
SMEs
Company Details
- Company Name: LiveHelpNow
- Headquarter: Willow Grove,
- Website: Visit Website
- Social Media:
Description
LiveHelpNow Video
Alternative
LiveHelpNow Screenshots
User Reviews 
Write a Review
"Fundamental for my job"
What do you like best?
Its a very easily understandable chat tool with everything well organized in separate charts where you can dind how manu chats you are dealing with, settings info on the contact etc...
What do you dislike?
*nothing at all but apparently I dont lnow why I sometimes cant see where the other person is tipyng it is probably a problem of my pc
Recommendations to others considering the product:
Go ahead when it comes down to help desk services because its pretty intuitive
What problems are you solving with the product? What benefits have you realized?
Contacting customers lively on chat And being capable of fixing their problems at once. I can deal with several chats too
- User in Education Management
"LiveHelpNow"
What do you like best?
Awzome web traffic and visitors visualization, it has integration with salesforce, is very easy for clients to contact us
What do you dislike?
I haven't find anything wrong with the application
Recommendations to others considering the product:
N/A
What problems are you solving with the product? What benefits have you realized?
Is being used for sales wnquiries and sales support
"LiveHelpNow"
What do you like best?
Awzome web traffic and visitors visualization, it has integration with salesforce, is very easy for clients to contact us
What do you dislike?
I haven't find anything wrong with the application
Recommendations to others considering the product:
N/A
What problems are you solving with the product? What benefits have you realized?
Is being used for sales wnquiries and sales support
- G2 User in Financial Services
"My experience with LiveHelpNow has been great."
What do you like best?
LiveHelpNow is easy to use without any issues. The notification sounds are helpful during busy tasks. They also offer plenty of customization options.
What do you dislike?
I don’t have any dislikes with the software. I recommend LiveHelpNow.
What problems are you solving with the product? What benefits have you realized?
No problems at all
"Wonderful product"
What do you like best?
Easy to navigate and simple to use. Great product! I would definitely recommend to other employers. Best live chat, email, knowledge management.
What do you dislike?
I honestly don’t dislike nothing about the product it’s simple and fast love it easy to navigate
Recommendations to others considering the product:
It’s a wonderful product easy to navigate most definitely recommend to anyone in the Market for a product like this it’s wonderful for insight on customers as well
What problems are you solving with the product? What benefits have you realized?
Easy to talk to other co workers and conference with main employers and also higher management. Like the way it’s all organize and keeps everything on track
FAQ's
LiveHelpNow has 4 plans,
- Chat and SMS USD 21 /Month
- FAQ / Self-Service USD 21 /Month
- Support Ticket USD 21 /Month
- Call Management USD 9 /Month
LiveHelpNow is the Live Chat Software Used for the below functionalities
Top 5 LiveHelpNow features
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Document Storage
LiveHelpNow provides Phone,Online (Ticket) support.
LiveHelpNow is not allowing Free Trial.