About Company

Lola is a new business travel software that helps finance teams keep travel expenses under budget. Lola provides access to discounted and refundable fares that are normally only available to enterprise companies that spend millions on travel every year. Additionally, Lola saves traveler profiles and preferences, making it easy to book and manage travel for colleagues. Lastly, Lola automatically stores individual loyalty programs so travelers can earn rewards on every flight and hotel booking.

Pricing of Lola

STARTER

USD 125

/Month

USD 0

  • Book flights
  • hotels
  • and other travel
  • Book on behalf functionality
  • Manage and archive business trips
  • Expense system integration
  • 24x7x365 live support
  • Travel policy consultation
  • Email alerts for bookings
  • Report on out-of-policy bookings
  • Report on travel spend by expense tag
  • Book flights
  • hotels
  • and other travel
  • Book on behalf functionality
  • Manage and archive business trips
  • Expense system integration
  • 24x7x365 live support
  • Travel policy consultation
  • Email alerts for bookings
  • Report on out-of-poli

ESSENTIAL

USD 400

/Month

USD 0

  • Includes features of Starter plan
  • plus
  • Reporting by departments
  • Multiple travel policies for your company
  • Proactive outreach for flight cancellations and delays
  • Report on travel spend by department
  • Upload pre-negotiated hotel rates
  • Includes features of Starter plan
  • plus
  • Reporting by departments
  • Multiple travel policies for your company
  • Proactive outreach for flight cancellations and delays
  • Report on travel spend by department
  • Upload pre-negotiated hotel rates

ADVANCED

USD 950

/Month

USD 0

  • Includes features of Essential plan
  • plus
  • Custom negotiated corporate hotel rates
  • Quarterly review of travel spend and potential savings
  • Includes features of Essential plan
  • plus
  • Custom negotiated corporate hotel rates
  • Quarterly review of travel spend and potential savings

Key Features of Lola

  • Receipt Management
  • Multiple Reporting Currency
  • Spend Control
  • Taxi Booking
  • Trip Notifications
  • Travel Policy Management
  • Multi-destination Booking
  • Itinerary Management
  • Group Booking
  • Booking Management
  • Approval Workflow (Travel)
  • Dashboard
  • Multi-Currency
  • Expense Tracking

Specification

Other Categories:

Travel Management Software

Deployment:

Cloud Hosted

Customer Support:

Phone,Online (Ticket)

Customization:

No

Languages Support:

English

Who uses Lola

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Lola
  • Headquarter: Boston, Massachusetts United States
  • Website: Visit Website
  • Social Media:

Description

Lola Video

Alternative

Zoho Expense

Expense reports the easy way

TravelPerk

By TravelPerk

Navan

Business travel & expense
management. Solved

Lola Screenshots

User Reviews Review Write a Review

quote
"It Shouldn't Be This Easy... But It Is!"

What do you like best?

The customer service. Everything about them is absolutely wonderful; every single person has been super kind and eager to help. Not having to call airlines to make changes is life-saving. The reporting and the maps of where everyone is at any given time is absolutely wonderful as it enables us to know if we have any employees in a specific area should I crisis occur. I also quite enjoy being able to bundle the trips, as I often book many people for the same trip, and being able to create Trips in Lola to keep it all organized is so much nicer than dealing with 10+ separate flight and hotel bookings! Also, the ability to add loyalty programs in order to easily get travel rewards is fantastic as well!

What do you dislike?

Occasionally some airlines are cheaper when directly booked from their website. Sometimes the website is a little slow when searching. I would love to be able to mix airlines when booking round trip or multi-flights, and I think it would be great if we could book for more than one person at a time.

Recommendations to others considering the product:

10/10 would absolutely recommend, if not just for the customer service chat itself.

What problems are you solving with the product? What benefits have you realized?

Working for a company of 200 employees internationally can make reporting and knowing where my employees are at any given time difficult. The fact that I can forward Lola flights and hotels that were booked outside of their website for a Live Map of where anyone is at any time and have the reporting to help us calculate our actual travel expenses is absolutely magnificent!

HB
- Heather B
Reviewed at 10/03/2020
Source: g2crowd.com
quote
It Shouldn't Be This Easy... But It Is!

Working for a company of 200 employees, many of whom are international, can make reporting and knowing where my employees are at any given time difficult. The fact that I can forward Lola flights and hotels that were booked outside of their website for a Live Map of where anyone is at any time and have the reporting to help us calculate our actual travel expenses is absolutely magnificent! This is also very beneficial in case of a crisis in a certain part of the world. Additionally, everything about their customer service is also absolutely wonderful; every single person has been super kind and eager to help. Not having to call airlines to make changes is life-saving. I also quite enjoy being able to bundle the trips, as I often book many people for the same trip, and being able to create Trips in Lola to keep it all organized is so much nicer than dealing with 10+ separate flight and hotel bookings! Also, the ability to add loyalty programs in order to easily get travel rewards is fantastic as well! I do hope they implement the feature to book multiple people are once, as well mixing airlines and booking multi-city flights!

HL
- Heather L. Boyce
Reviewed at 10/03/2020
Source: trustpilot.com
quote
Amazing customer service!

My experience with Lola was amazing. Not only was it super easy to browse and book flights/hotel accommodations but the customer service is the real highlight. I had to cancel my reservations / flights and within a short period of time my Lola agent was able to refund my hotel and credit my flights for future travel.

NO
- Noah Ortiz
Reviewed at 09/03/2020
Source: trustpilot.com
quote
"How booking services should be"

What do you like best?

The customer service and ease of service

What do you dislike?

I dislike the choice in airline partners, but this have been what my company had budgeted.

What problems are you solving with the product? What benefits have you realized?

Ease of booking travel without the need to being reimbursed by my company. It's a super easy service to use in addition when I needed to cancel my reservations/flights the customer service was outstanding. I cant think of a reason not to use lola.

NO
- Noah O
Reviewed at 09/03/2020
Source: g2crowd.com
quote
Customer Service is Great

Customer Service is Great! I have used Lola at a few companies and the best advantage is that it tracks your individual frequent flier info but you can charge to a company card. So much better than booking on your own. I love their customer service. I had a really tough situation with an airline and Lola was able to solve it.

MH
- Megan Holsinger
Reviewed at 27/02/2020
Source: trustpilot.com

FAQ's

Lola has 3 plans,

  • STARTER USD 125 /Month
  • ESSENTIAL USD 400 /Month
  • ADVANCED USD 950 /Month

Lola is the Travel Management Software Used for the below functionalities

Top 5 Lola features

  • Receipt Management
  • Multiple Reporting Currency
  • Spend Control
  • Taxi Booking
  • Trip Notifications

Lola provides Phone,Online (Ticket) support.

Lola is not allowing Free Trial.