Mailfence

• Company Name: Mailfence
• Headquarter: Brussels,
• Website: Visit Website
• Social Media:

Great ???? choice and name company has…

Great ???? choice and name company has good situations and real life situations…

ES

- Englands super man . . Buzard

Reviewed at 10/12/2021

Source: trustpilot.com

Excellent customer support team

Excellent customer support team! Mailfence is quick to follow up and has been very efficient in addressing and solving my questions with my new account. It's great to see that there are people who still take pride in their work.

RO

- Ronster

Reviewed at 22/11/2021

Source: trustpilot.com

Mailfence does not work properly and won't offer flexibility

Mailfence does not work as it should and support is not solving it (prompting this review). It is only okay and has lots of drawbacks. 1) There is no option for longer session times, meaning you have to sign in every 8 hours. If you use multiple computers AND work at home where security is not as much of an issue, this is very onerous. I requested at least daylong or weeklong sign-in sessions (meaning you don't have to sign in) since I am working from home, like so many now, and MF won't change their hardcore policy. 2) My Mailfence email, aliases and custom domain do not receive emails and do not work for signing up for basic email lists. Support has not solved this problem. Told me to whitelist the domains and it didn't work. So the service does not even fully work! 3) There is no option for a classic, standard layout like Hushmail or classic Gmail. I can't even see who is sending me emails unless I slide over one of the columns. I requested a classic layout, but NOPE, we cannot change what we are doing.So, in the age where tech companies claim to be user-centric, Mailfence is rigid, and it does not even work all the time. When it does it is very fast, but that is all I can say about it. And as for the Docs function, if you think you can create a document and work on it in MF, you can't. You can either upload one already created or download it. It's somewhat useful from time to time, for uploads, but I cannot work directly in a GoogleDocs style workspace, which is what I wanted. When these private email services realize what people want and how they work now, then they will be a five-star review, if they work right. Until then, I'd have to say Mailfence lacks a lot of necessary functionality and I think I am just heading over to a new provider if I can't get their team to actually solve my issues. And I don't like their rigid inflexibility on key issues.

SM

- Solutions Manager

Reviewed at 14/10/2021

Source: trustpilot.com

Enfin un "service"!

Enfin un "service"! ... MAILFENCE est non seulement un produit sécurisé avec de multiples possibilités mais il offre aussi un service humain car au support tu leur écris et tu as une réponse (dans mon cas avec une solution qui aboutit) et au téléphone il m'est arrivé de tomber sur une personne sympa qui m'a guidé pour comprendre et aidé avec le sourire ! Juste Wouaw ! Merci

BN

- Buelens N

Reviewed at 06/10/2021

Source: trustpilot.com

Best Email Provider (and Support team) Ever!!

I joined Mailfence some years ago when I realized that if I am not paying for a product, I am (and all my private data) the product. I chose Mailfence because of the safety of the servers and also because it would support Exchange, which I need for full synchronisation across my devices. All of this works now like charm (initially there were bugs, which were solved as they appeared). The support team is fantastic!!!! They reply immediately with helpful advice and also hear to the users. For example, they added a feature (managed sync devices) after I (and probably other users) asked for it. I think as a principle that this is the sort of companies that work for the user and we should be supporting with our money and trust.

CT

- Carolina T.

Reviewed at 04/10/2021

Source: trustpilot.com

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