About Company

ManyChat is a comprehensive messaging bot creation platform that helps companies in generating messaging bots for Instagram direct messages, Facebook Messenger and SMS. The platform enables users to create two-way chatbots to communicate with customers in real-time and grow brand value. ManyChat comes with a simple drag and drop interface that does not require any coding knowledge for building messaging bots. These chatbots help users to generate qualified leads, increase product sales, deliver instant support and increase customer engagement rates simultaneously. Apart from chatting with customers, chatbots can also be used to deliver newsletters, coupons, booking confirmations, promotions and other relevant data through SMS or email. Moreover, ManyChat facilitates real-time integration with external platforms, such as Shopify, MailChimp, Klaviyo, Google Sheets, Zapier, Hubspot, helping out users to generate personalised bots. Companies can either use pre-existing templates for bot creation or make out something useful from scratch as per requirements.

Pricing of ManyChat

Free

USD 0

USD 0

  • Unlimited Subscribers
  • Basic Quick Start Templates
  • Two Drip Sequences
  • Audience Segmentation (10 Tags)
  • Four Growth Tools
  • Visual Flow Builder
  • Rich Media Conversations
  • Unlimited Broadcasts
  • Landing Pages & Web Widgets
  • Unlimited Subscribers
  • Basic Quick Start Templates
  • Two Drip Sequences
  • Audience Segmentation (10 Tags)
  • Four Growth Tools
  • Visual Flow Builder
  • Rich Media Conversations
  • Unlimited Broadcasts
  • Landing Pages & Web Widgets

Pro

USD 10

/Month

USD 0

  • 500 Subscribers
  • Includes features of Free plan
  • plus
  • Advanced Quick Start Templates
  • Unlimited Drip Sequences
  • Unlimited Audience Segmentation
  • Unlimited Growth Tools
  • Collect Subscriber Data (Email
  • Phone #
  • etc.)
  • Connect ManyChat to Facebook Ads
  • Sponsored Messages
  • A/B Testing
  • Advanced Automation
  • Integrations with CRM
  • Email Marketing
  • and more
  • Buy Buttons
  • Email Marketing
  • 50 Free SMS
  • 500 Subscribers
  • Includes features of Free plan
  • plus
  • Advanced Quick Start Templates
  • Unlimited Drip Sequences
  • Unlimit

Key Features of ManyChat

Specification

Other Categories:

Bot Platforms Software

Deployment:

Cloud Hosted

Customer Support:

Online (Ticket)

Customization:

No

Languages Support:

English

Who uses ManyChat

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: ManyChat
  • Headquarter: San Francisco, California United States
  • Website: Visit Website
  • Social Media:

Description

ManyChat Video

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We know that you are facing difficulty to find the best Bot Platforms Software for your organization. As the fastest-growing Software Marketplace, We have examined ManyChat Vs CoffeePals and prepared an evaluation report based on Pricing, Interface, Deployment type, Integration, Reviews, Features specifications and other crucial aspects. We are helping you by providing the detailed report of ManyChat Vs CoffeePals based on 30+ factors so that you can make the best decision to automate your Business.

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ManyChat Screenshots

User Reviews Review Write a Review

quote
Lags alot

Lags alot, alot of things bug and require to start all over after hours of work

WA
- Waseem Alkhatib
Reviewed at 15/06/2021
Source: trustpilot.com
quote
"Features don't work and support are unwilling to assist."

What do you like best?

Fantastic UI and very easy to understand.

What do you dislike?

The primary feature to reach your list is 'Paid Messages' - the only way offered to contact the people in your 'list' - asides from 'messenger tags' which don't apply to the majority of companies.

Unfortunately, when we use Paid Messages, we only reach 20-30% of our total contacts. We queried this with our Facebook Ads contact and they stated that despite the list being uploaded containing over 5,000+ contacts, they could only match the information with 1,500 contacts.

When I contacted ManyChat for a potential solution, they refused to offer support and said "Unfortunately, I can't provide that info to you, as we don't have enough insight into the Facebook Ads Manager processes. Please, make sure to address it to Facebook support."

We will likely have to involve legal services due to the lack of support. We have no access to the information being uploaded to Facebook, no access to OUR contacts. Yet we are charged each week for the services of building a list that we can never use.

Recommendations to others considering the product:

I would look for services that offer better support. Unfortunately, there is limited availability. MobileMonkey is an inferior product but perhaps a better option given the lack of support.

What problems are you solving with the product? What benefits have you realized?

Still attempting to get some support. Disappointing to have built such a large list only to find that there is no way to contact them. We've spent thousands and it appears to be to no benefit.

SH
- Shalm H
Reviewed at 31/10/2020
Source: g2crowd.com
quote
Beware of this company

Beware of this company. This is the first company that I have came across that need approval for cancellation. And best of all, they will just ignore your cancellation request and resulted I have to cancel my credit card for further charges. Well done Manychat!

HO
- Holmes
Reviewed at 11/10/2020
Source: trustpilot.com
quote
"The easiest way to activate people"

What do you like best?

I like the way they support your business

What do you dislike?

The cumbersome way to download audience data

What problems are you solving with the product? What benefits have you realized?

We have launched several campaigns for activism and with manychat we have been able to structure our campaigns in the best possible way, exploiting the full potential of digital activism.

DP
- Davide P
Reviewed at 11/10/2020
Source: g2crowd.com
quote
"Very easy to use"

What do you like best?

The user experience is very easy, very straightforward. Even non-techie people like me can do it. Everything from the UX to implementation is very simple and easy to do. They also provide a very comprehensive Free plan which helps micro-businesses such as mine thrive. They also don't bug you to upgrade to a paid account which is also good - It makes me want to consider more to get their paid plan.. but maybe in the near future when my business is more stable.

What do you dislike?

So far, I don't see any disadvantage in using manychat.

What problems are you solving with the product? What benefits have you realized?

Automation of my online business via messenger. I don't need to reply to customers one by one now. It also shows my products in-chat to help customers decide then and there which products they want.

JJ
- Joao J
Reviewed at 03/10/2020
Source: g2crowd.com

Read More Reviews

FAQ's

ManyChat has 2 plans,

  • Free USD 0
  • Pro USD 10 /Month

ManyChat provides Online (Ticket) support.

ManyChat is not allowing Free Trial.