About Company

Max HelpDesk is a versatile helpdesk platform that enables you to make a system for prioritizing, categorizing, and assigning tickets so you don't lose track of them. It allows you to have meaningful discussions every day, across all channels, and with every consumer. Max Helpdesk platform offers built-in features to automate time-consuming helpdesk activities, identify issues, make plans based on measurements, and optimize the operation of your helpdesk. It enables you to collaborate as a team to address client issues promptly and effectively. With a smart knowledge base and forums, you can provide clients with a self-service experience and make the helpdesk really yours by customizing processes, customer portals, agent responsibilities, and more with Max HelpDesk. The platform makes ticketing easy, increases your team’s productivity, and helps you increase your work efficiency with its smart suite of features and tools. Furthermore, it offers complete customizations to fit every requirement of your

Pricing of Max HelpDesk

Free Forever

USD 0

USD 0

  • 1 agent
  • 1 Email Inbox
  • 1 Chat Widget
  • Knowledge Base
  • 30 days chat history
  • Sponsor link "Powered by"
  • 1 agent
  • 1 Email Inbox
  • 1 Chat Widget
  • Knowledge Base
  • 30 days chat history
  • Sponsor link "Powered by"

Premium

USD 9

/User/Month

USD 0

  • Unlimited Agent
  • 5 Email Inbox
  • 5 Chat Widget
  • Knowledge Base
  • Allow client upload files
  • Chat History for 180 days
  • 24/7 Support
  • Remove Sponsor Link
  • Unlimited Agent
  • 5 Email Inbox
  • 5 Chat Widget
  • Knowledge Base
  • Allow client upload files
  • Chat History for 180 days
  • 24/7 Support
  • Remove Sponsor Link

Business

USD 15

/User/Month

USD 0

  • Unlimited Agents
  • 20 Email Inboxs
  • 20 Chat Widgets
  • Knowledge Base
  • Allow client upload files
  • Chat history for 365 days
  • 24/7 Priority Support
  • Remove Sponsor Link
  • Unlimited Agents
  • 20 Email Inboxs
  • 20 Chat Widgets
  • Knowledge Base
  • Allow client upload files
  • Chat history for 365 days
  • 24/7 Priority Support
  • Remove Sponsor Link

Key Features of Max HelpDesk

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Document Storage

Specification

Other Categories:

Help Desk Software, Help Desk Software For Free

Deployment:

Cloud Hosted

Customer Support:

Online (Ticket)

Customization:

No

Languages Support:

English

Who uses Max HelpDesk

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Max HelpDesk
  • Headquarter: NA,
  • Website: Visit Website
  • Social Media:

Description

Max HelpDesk Video

Max HelpDesk Screenshots

FAQ's

Max HelpDesk has 3 plans,

  • Free Forever USD 0
  • Premium USD 9 /User/Month
  • Business USD 15 /User/Month

Max HelpDesk is the Help Desk Software Used for the below functionalities

Top 5 Max HelpDesk features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding

Max HelpDesk provides Online (Ticket) support.

Max HelpDesk is not allowing Free Trial.