MessageBird

By MessageBird

doller Onetime(Perpetual License)
date Not Available

About Company

MessageBird is an omnichannel cloud communication software that helps enterprises to get connected with their global customers via multiple channels such as Voice, WhatsApp, Live Chat, and more. The platform enables business owners to provide seamless customer support across different messaging channels. Further, users can also depend on the particular to create advanced communication processes that ensure higher customer engagement rates along with faster interactions, without writing any kind of codes. MessageBird lets organizations provide programmatic communications on a large scale. They can buy and use phone numbers, verify users, and manage contacts via REST APIs. Moreover, service providers can leverage the platform to access various communication channel that their customers love to use or are comfortable with. Detailed reports let users track their business growth and make real-time decisions as well. They get to identify the most active channel, monitor ticket wise handling times besides measuring SLA related performances.

Pricing of MessageBird

General

USD 0

USD 0

  • Inbound : Free
  • Outbound : $0.006 per message
  • Placing a Call : $0.006 per minute
  • Receiving a Call : $0.0033 per minute
  • Outbound : $0.005 per message
  • Dedicated Number : $1.5 per month
  • Dedicated Number : $1 per month
  • Dedicated : $700 per month
  • with a one time setup fee of $1300
  • Lookup : Free
  • Lookup and HLR pricing : $0.011 per request
  • Inbound : Free
  • Outbound : $0.006 per message
  • Placing a Call : $0.006 per minute
  • Receiving a Call : $0.0033 per minute
  • Outbound : $0.005 per message
  • Dedicated Number

SMS

USD 0

USD 0

  • Inbound : Free
  • Guaranteed Service Level Agreements
  • Dedicated Account Manager
  • Custom routing configuration
  • Bespoke solutions
  • For high volumes (contact the vendor)
  • Lookup : Free
  • Inbound : Free
  • Guaranteed Service Level Agreements
  • Dedicated Account Manager
  • Custom routing configuration
  • Bespoke solutions
  • For high volumes (contact the vendor)
  • Lookup : Free

Voice

USD 0

USD 0

  • To Landline : $0.006 per minute
  • To Mobile : $0.006 per minute
  • Standard : $0.0033 per minute
  • Dedicated Number : $1.5 per month
  • Outbound : $0.005 per message
  • Recording : Free
  • Recording Storage : Free Stored for 90 days
  • Auto Transcription : $0.0400 per minute
  • Recognition : Free
  • Lookup : Free
  • Lookup and HLR pricing : $0.011 per request
  • To Landline : $0.006 per minute
  • To Mobile : $0.006 per minute
  • Standard : $0.0033 per minute
  • Dedicated Number : $1.5 per month
  • Outbound : $0.005 per message
  • Recording

Essentials (WhatsApp)

USD 50

/Month

USD 0

  • WhatsApp API
  • First 15
  • 000 session messages included : $ 0.02/ session message
  • 1 Active WhatsApp channel
  • 2 Message Templates
  • $ 0.0085/ template message
  • Messaging and ticketing
  • Rich Media Capabilities
  • End-to-end Encryption
  • Standard Customer Support
  • WhatsApp API
  • First 15
  • 000 session messages included : $ 0.02/ session message
  • 1 Active WhatsApp channel
  • 2 Message Templates
  • $ 0.0085/ template message
  • Messaging and ticketing
  • Rich Media Capabilities
  • End-to-end Encryption
  • Standard Customer Support

Pro (WhatsApp)

USD 150

/Month

USD 0

  • Includes features of Essentials plan
  • plus
  • First 50
  • 000 session messages included : $ 0.005/ session message
  • 5 Active WhatsApp channels
  • 20 Message Templates : $ 0.0085/ template message
  • Includes features of Essentials plan
  • plus
  • First 50
  • 000 session messages included : $ 0.005/ session message
  • 5 Active WhatsApp channels
  • 20 Message Templates : $ 0.0085/ template message

Enterprise (WhatsApp)

USD 0

USD 0

  • Includes features of Pro plan
  • plus
  • Custom session messaging rates : Tailored plan for your business
  • Custom channel amount
  • Unlimited Message Templates : Tailored plan for your business
  • Includes features of Pro plan
  • plus
  • Custom session messaging rates : Tailored plan for your business
  • Custom channel amount
  • Unlimited Message Templates : Tailored plan for your business

Key Features of MessageBird

Specification

Deployment:

Cloud Hosted

Customer Support:

Phone,Online (Ticket)

Customization:

No

Languages Support:

English

Who uses MessageBird

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: MessageBird
  • Headquarter: Amsterdam, North Netherlands Netherlands
  • Website: Visit Website
  • Social Media:

Description

MessageBird Video

MessageBird Screenshots

User Reviews Review Write a Review

quote
gamerboen

yoi

What you like the most about MessageBird?

SITUS WEB GAMING TERBAIK SE ASIA <a href="https://199.192.31.209">link alternatif dewabet</a> <a href="https://199.192.27.76">domino88 idn</a>

What you like the least about MessageBird?

yoi

Rating breakdown
Overall
Easy of Use
Features Functionality
Customer Support
Value of Money
BL
- Bayu Loean

At Gamerborn

Reviewed at 05/01/2024
Source:
quote
Daftar Website Terbaik

https://199.192.27.76

What you like the most about MessageBird?

https://199.192.31.209

What you like the least about MessageBird?

https://199.192.31.249

Rating breakdown
Overall
SP
- Simon Ploo

At Webest

Reviewed at 05/01/2024
Source:
quote
I've Been Scammed (feedback has been made. my money has been refunded)

(feedback has been made. my money has been refunded)One day after using trial sms and paying money, my account was closed. I contacted Whatsapp support center. They said I'm a spammer, sending multiple sms to my own number doesn't make me a spammer.Just to send Test sms I sent sms with random editor name and didn't receive any message so I sent sms with known name. Is that why you're declaring me a spammer? I was officially scammed. Messagebird Whatsapp support service cut off communication with me.If my obstacle is not resolved, I will report the Messagebird company to the official institutions.our whatsapp messages[18:26, 03.03.2022] Sempron: Hello Messagebird officials.Even though I added **** dollars to my account, my account was not opened the next day and I get errors like the picture below when I log in. i feel scammed[18:26, 03.03.2022] MessageBird: Ok let me see, what is the email you used to register your account?[18:27, 03.03.2022] Sempron: sem****[18:27, 03.03.2022] MessageBird: Thank you. I will check it for you. One second pleaseMessageBird : I'm sorry to inform you that your account has been deleted by our fraud team as it is deemed to violate our terms and conditions. You can review our Terms and Conditions here:[18:30, 03.03. Sempron: No, that's not possible. To send test sms, I sent a random message with the name of the organizer and did not receive any message, so I sent an sms with a known name.[18:31, 03.03.2022] MessageBird:[18:31, 03.03.2022] MessageBird: Your account has been marked as spam. If you want to request a refund, please contact here[18:38, 03.03.2022] Sempron: Sending multiple sms to my own number does not make me a spammer.[18:38, 03.03.2022] Sempron: I defined my own number to the sms service.[18:40, 03.03.2022] Sempron: I have no idea how to create a refund request[18:41, 03.03.2022] Sempron: Sending messages electronically, such as spam or email, is now unnecessary or unnecessary for many recipients. The most common are spam ads and advertisements. Electronic mail is one of the oldest communication tools of the internet.[18:41, 03.03.2022] Sempron: I'm not a spammer

SE
- SEMPRON
Reviewed at 04/03/2022
Source: trustpilot.com
quote
Horrific (actually inexistent)…

Horrific (actually inexistent) onboarding. Channels such as whatsapp do not work (page shows a 403 error). Support for channel activation such as viber – or any help – is not provided. Extremely disappointed. If you wanna waste your time choose messagebird.Stay away

DH
- Dimitris H
Reviewed at 13/01/2022
Source: trustpilot.com
quote
poor support.

poor support.poor product.the report is incorrect.the routing of chat always have mistake

MP
- May pant
Reviewed at 28/10/2021
Source: trustpilot.com

FAQ's

MessageBird has 6 plans,

  • General USD 0
  • SMS USD 0
  • Voice USD 0
  • Essentials (WhatsApp) USD 50 /Month
  • Pro (WhatsApp) USD 150 /Month
  • Enterprise (WhatsApp) USD 0

MessageBird provides Phone,Online (Ticket) support.

MessageBird is not allowing Free Trial.