About Company
Pricing of Nextiva
Essential (Business communication)
USD 25.95
/User/Month
USD 18.95
/User/Month
- 7-Day Free Trial right arrow icon
- Unlimited voice & video calling
- Auto-attendant & toll free numbers
- Integrations with Outlook & Google Contacts
- Voicemail to email notifications
- Unlimited internet fax
- Mobile & desktop app
- 24x7 customer support
- 7-Day Free Trial right arrow icon
- Unlimited voice & video calling
- Auto-attendant & toll free numbers
- Integrations with Outlook & Google Contacts
- Voicemail to email notifications
- Unlimited internet fax
- Mobile & desktop app
- 24x7 customer support
Professional (Business Communication)
USD 30.95
/User/Month
USD 22.95
/User/Month
- Everything in Essential
- Plus
- Unlimited conference calls
- 40 participants
- Unlimited video conferencing
- up to 250 participants
- Call Pop
- up to 250 contacts
- Mobile SMS/MMS
- Extended integrations with Salesforce
- Hubspot
- Zendesk
- Professional setup
- Everything in Essential
- Plus
- Unlimited conference calls
- 40 participants
- Unlimited video conferencing
- up to 250 participants
- Call Pop
- up to 250 contacts
- Mobile SMS/MMS
- Extended integrations with Salesforce
- Hubspot
- Zendesk
- Professional setup
Enterprise (Business Communication)
USD 40.95
/User/Month
USD 32.95
/User/Month
- Get a Demo right arrow icon
- Everything in Professional
- Plus
- Unlimited participants on voice & video conferencing
- Unlimited video conference recording & call recording
- Unlimited call pop
- Voice analytics & voicemail transcription
- Extended integrations with Microsoft Teams
- Oracle Sales Cloud
- ServiceNow
- Single Sign On
- Get a Demo right arrow icon
- Everything in Professional
- Plus
- Unlimited participants on voice & video conferencing
- Unlimited video conference recording & call recording
- Unlimited cal
Ultimate (Business Communication)
USD 65.95
/User/Month
USD 57.95
/User/Month
- Everything in Enterprise
- Plus
- Sales productivity & pipeline management
- Service productivity & ticket management
- Automated surveys
- Customer journey analytics
- Everything in Enterprise
- Plus
- Sales productivity & pipeline management
- Service productivity & ticket management
- Automated surveys
- Customer journey analytics
Core (Contact Centre)
USD 0
USD 0
- Blended inbound/outbound
- Agent desktop plus
- Geo redundancy
- Call recording
- Nextiva Business Phone Service integration
- Blended inbound/outbound
- Agent desktop plus
- Geo redundancy
- Call recording
- Nextiva Business Phone Service integration
Premium (Contact Centre)
USD 0
USD 0
- EVERYTHING IN CORE
- PLUS:
- Chat
- SMS
- Essential quality management (QM)
- EVERYTHING IN CORE
- PLUS:
- Chat
- SMS
- Essential quality management (QM)
Optimum (Contact Centre)
USD 0
USD 0
- EVERYTHING IN PREMIUM
- PLUS:
- Enterprise quality management (QM)
- Proactive notification
- Enterprise workforce management (WFM)
- EVERYTHING IN PREMIUM
- PLUS:
- Enterprise quality management (QM)
- Proactive notification
- Enterprise workforce management (WFM)
Ultimate (Contact Centre)
USD 0
USD 0
- EVERYTHING IN OPTIMUM
- PLUS:
- Interactions analytics
- Graphical no-code workflows
- Entire workflow automation suite
- EVERYTHING IN OPTIMUM
- PLUS:
- Interactions analytics
- Graphical no-code workflows
- Entire workflow automation suite
Key Features of Nextiva
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
- Live Chat
- Progressive Dialer
- Predictive Dialer
Specification
Other Categories:
Call Center Software, Call Center Software For Mac, Collaboration Software, Employee Engagement Software, Cloud Telephony and IVRS Software, Cloud Contact Center Software, Business Phone System , Virtual Call Center Software, Business Phone Number Software, Virtual Phone System Software, Polling Software, Audio Conferencing Software
Deployment:
Cloud Hosted
Customer Support:
Phone,Business Hours,Online (Ticket)
Customization:
No
Languages Support:
English
Who uses Nextiva
SMEs
Enterprises
Company Details
- Company Name: Nextiva
- Headquarter: scottsdale, Arizona United States
- Website: Visit Website
- Social Media:
Description
Nextiva Video
Alternative
RingCentral MVP
The intelligentconnectedcomplete cloud communications platform
Freshdesk Contact Center (Formerly Freshcaller)
By Freshdesk Contact Center (Formerly Freshcaller)
Nextiva Screenshots
User Reviews 
Write a Review
Everyone is friendly and very helpful!
Everyone is friendly and very helpful! Plus service is quick. I had had this service for three years now and haven’t had any problems. I use Nextiva for my office telephone lines and fax machine number. The company makes service easy with just a text, email or phone call. I would highly recommend Nextiva!
- Erin
This is the most responsive
This is the most responsive, capable, knowledgeable and helpful sales and customer service departments of all of the service providers we, as a company use. I highly, highly recommend them.
- Joe Mateo
I’m starting my own insurance agency
I’m starting my own insurance agency. I really love Nextiva because the system is easy to use, and the customer service I received was amazing!!!
- Elaine Andrews
Unmatched Customer Service
Nextiva has a great array of products that our company uses daily, but what really stands out is the customer service when our team has issues. Not only do we have our account manager who takes care of most of our issues when they arise, but there are 2 different lines to call when we need a problem resolved immediately. The Nextiva representatives are always prompt in answering and will not only fix the issue, but teach me how to fix it for next time it occurs. I cannot recommend this company enough!
- Molly
Sales has been wonderful
Sales has been wonderful. Sometimes IT support is difficult to access and the problems are slow to resolve.The site is not very user friendly.
- Diane Humphrys
FAQ's
Nextiva has 8 plans,
- Essential (Business communication) USD 25.95 /User/Month
- Professional (Business Communication) USD 30.95 /User/Month
- Enterprise (Business Communication) USD 40.95 /User/Month
- Ultimate (Business Communication) USD 65.95 /User/Month
- Core (Contact Centre) USD 0
- Premium (Contact Centre) USD 0
- Optimum (Contact Centre) USD 0
- Ultimate (Contact Centre) USD 0
Nextiva is the Call Center Software Used for the below functionalities
Top 5 Nextiva features
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Queue Management (Calls)
- IVR Support
Nextiva provides Phone,Business Hours,Online (Ticket) support.
Nextiva is not allowing Free Trial.