About Company

Nexudus is a white-label platform that helps you manage your coworking space, attract members, and promote your space as the best place to work. Nexudus automates many of the tasks involved in managing a flexible workspace, saving time for you and your members. Nexudus provides billing, accounting, lead tracking, member on-boarding, community management, event ticketing, delivery management, security and access systems, and much more, all in a single platform. Based in London, UK, Nexudus has helped over 2000 coworking spaces and flexible workspaces in over 90 countries since 2012.

Pricing of Nexudus

Coworking Professional

USD 85

/Month

USD 0

  • CRM
  • Community
  • Operations
  • Finance
  • Inventory
  • Apps
  • Reports
  • Access to all free integrations
  • Free onboarding
  • Access to learning portal
  • Multi-location
  • Members' App**
  • Access to training modules
  • Kick-off training
  • 24/7 support via email
  • CRM
  • Community
  • Operations
  • Finance
  • Inventory
  • Apps
  • Reports
  • Access to all free integrations
  • Free onboarding
  • Access to learning portal
  • Multi-location
  • Members' App**
  • Access to training modules
  • Kick-off training
  • 24/7 support via email

Coworking Enterprise

USD 0

USD 0

  • Includes features of Coworking Professional plan
  • plus
  • Unlimited active users
  • Access to all integrations
  • Dedicated account manager
  • Dedicated one-to-one calls
  • Priority support
  • Includes features of Coworking Professional plan
  • plus
  • Unlimited active users
  • Access to all integrations
  • Dedicated account manager
  • Dedicated one-to-one calls
  • Priority support

Workplaces Professional

USD 175

/Month

USD 0

  • Meeting Room bookings
  • Desk bookings and floor plans
  • Digital signature
  • Integrated Outlook/Google Calendars
  • Self-service Web Portal and App*
  • Access to online learning portal
  • 1 meeting space
  • Up to 5 desks
  • Help-desk / Issue reporting
  • Discussions Boards
  • FAQ Editor
  • 24/7 support via email
  • Basic Integrations Package
  • Meeting Room bookings
  • Desk bookings and floor plans
  • Digital signature
  • Integrated Outlook/Google Calendars
  • Self-service Web Portal and App*
  • Access to online learning portal
  • 1 meeting space
  • Up

Workplace Enterprise

USD 0

USD 0

  • Includes features of Workplaces Professional plan
  • plus
  • Custom Roles and Permissions
  • Reminders and Workflows
  • Additional integrations
  • Dedicated account manager
  • Dedicated one-to-one calls
  • Priority support
  • Single Sign On (SSO)
  • Google BigQuery Exports
  • PaperCut Printer Management
  • Includes features of Workplaces Professional plan
  • plus
  • Custom Roles and Permissions
  • Reminders and Workflows
  • Additional integrations
  • Dedicated account manager
  • Dedicated one-to-one calls
  • Priority support
  • Single Sign On (SSO)

Communities Lite

USD 0

USD 0

  • Communication
  • Operations
  • Finance
  • Inventory
  • Members' App**
  • Core Integrations Credit Card Payments Jitsi Recaptcha Google Analytics Google Calendar Space dashboard Webhooks
  • Credit Card Payments
  • Jitsi
  • Recaptcha
  • Google Analytics
  • Google Calendar
  • Space dashboard
  • Webhooks
  • 100% add-free
  • Rich content articles
  • Events and message boards
  • Paid membership plans and content
  • Unlimited members
  • 1 community group
  • Communication
  • Operations
  • Finance
  • Inventory
  • Members' App**
  • Core Integrations Credit Card Payments Jitsi

Communities Professional

USD 0

USD 0

  • Includes features of Communities Lite plan
  • plus
  • Unlimited community groups
  • Zoom integration
  • Advanced Analytics
  • Core Integrations package
  • Access to online learning portal
  • 24/7 Email Support
  • Digital Signature
  • Financial packages (Xero
  • Quickbooks
  • Moloni)
  • Includes features of Communities Lite plan
  • plus
  • Unlimited community groups
  • Zoom integration
  • Advanced Analytics
  • Core Integrations package
  • Access to online learning portal
  • 24/7 Email Support
  • Digital Signature
  • Financial packages (Xero
  • Quickbooks

Communities Enterprise

USD 0

USD 0

  • Includes features of Communities Professional plan
  • plus
  • White-label Members' App
  • CRM Boards
  • Digital Signature
  • Document Templates
  • Reminders and Workflows
  • Surveys
  • Google BigQuery
  • Nexudus Explore Pro
  • Digital Signature
  • Credit Card Payments
  • Financial packages (Xero
  • Quickbooks
  • Moloni)
  • Includes features of Communities Professional plan
  • plus
  • White-label Members' App
  • CRM Boards
  • Digital Signature
  • Document Templates
  • Reminders and Workflows
  • Surveys
  • Google BigQuery
  • Nexudus Explore Pro
  • Digital Signature
  • C

Key Features of Nexudus

Specification

Other Categories:

Facility Management Software

Deployment:

Cloud Hosted

Customer Support:

Phone,Online (Ticket)

Customization:

No

Languages Support:

English

Who uses Nexudus

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Nexudus
  • Headquarter: london, London United Kingdom
  • Website: Visit Website
  • Social Media:

Description

Nexudus Video

Alternative

Nexudus Screenshots

User Reviews Review Write a Review

quote
Jack of all trades master of none

"jack of all trades master of none" comes to mind when using this software for some time, very comprehensive software, with many functionalities, but without being fully implemented and without the necessary documentation that should be in place to make the user's life easier.
But worst of all is Nexudus' inability to keep track of payments, large percentage of payments are declined due to 3D Secure every month, which has never happened to the same extent as now, with previous software providers, Nexudus just shrugs and says it is the bank's fault, even though I have an email from Stripe telling me there is a problem with the integration.
In addition, many payments are made, but still has status as unpaid in Nexudus, so customers continue to receive reminders, even if their invoice has been paid.
Nexudus has cost me up to several customers, due to their inability to manage payments.

RD
- Rico Davidsen
Reviewed at 14/07/2022
Source: saasworthy.com
quote
Poorly Documented, with Slow Support

PROS & CONS

What are the best aspects of this product?

It's an all-in-one coworking space management solution.

What aspects are problematic or could work better?

The documentation is very poor and lots of features are built in an inter-connected way so if you change one thing you cannot change another thing. E.g. You cannot delete a user until all accesses are revoked, all outstanding invoices are paid, all contracts are cancelled AND all bookings are cancelled.

Lots of reports have errors and contract signing is not as smooth as it was, and it has been a month since the new UI was deployed but the documentation is still old.

Support sometimes takes more than two days to respond which is unacceptable for someone trying to do a fresh deployment.

What features/services would you like to see in future versions of this product?

Better documentation and faster support.

What specific problems in your company were solved by this product?

Bookings and user invoicing.

Are you a current user of this product?

Yes

AR
- Anonymous Reviewer
Reviewed at 14/04/2021
Source: financesonline.com
quote
"Highly customizable, easy to use and set, very complete"

What do you like best?

The high customization, the variety of reports, the high efficiency of the quik and kind customer service (our referent is Lorand Balint)

What do you dislike?

That we can't use it to raise "electronic" invoices (the new Italian procedure to raise invoices)

Recommendations to others considering the product:

One of the high values of Nexudus is the customer service.

I talk with Lorand Balint, very efficient, kind and quick, available for answering all the questions you have about using Nexudus

What problems are you solving with the product? What benefits have you realized?

We got rid of excels files and little digital tools to manage different kind of areas

C
- Claudia F
Reviewed at 24/11/2020
Source: g2crowd.com
quote
Poorly Documented, with Slow Support

PROS & CONS

What are the best aspects of this product?

It's an all-in-one coworking space management solution.

What aspects are problematic or could work better?

The documentation is very poor and lots of features are built in an inter-connected way so if you change one thing you cannot change another thing. E.g. You cannot delete a user until all accesses are revoked, all outstanding invoices are paid, all contracts are cancelled AND all bookings are cancelled.

Lots of reports have errors and contract signing is not as smooth as it was, and it has been a month since the new UI was deployed but the documentation is still old.

Support sometimes takes more than two days to respond which is unacceptable for someone trying to do a fresh deployment.

What features/services would you like to see in future versions of this product?

Better documentation and faster support.

What specific problems in your company were solved by this product?

Bookings and user invoicing.

Are you a current user of this product?

Yes

AR
- Anonymous Reviewer
Reviewed at 02/06/2019
Source: financesonline.com
quote
"Does it all - if you can figure out how to do any of it...."

What do you like best?

Nexudus is a diverse program offering everything from membership logging to space booking and back again. It is an all in one hub for co-working spaces.

What do you dislike?

Nexudus is not user-friendly at all. It is overcomplicated and training takes a long time with constant referral to FAQs in order to get anything done.

What problems are you solving with the product? What benefits have you realized?

Member invoicing, room booking, member contracts. The benefit is that you can do everything paperless in a digital environment even with the constant turn-over and movement that comes with a co-working space.

AI
- Administrator in Facilities Services
Reviewed at 21/01/2019
Source: g2crowd.com

FAQ's

Nexudus has 7 plans,

  • Coworking Professional USD 85 /Month
  • Coworking Enterprise USD 0
  • Workplaces Professional USD 175 /Month
  • Workplace Enterprise USD 0
  • Communities Lite USD 0
  • Communities Professional USD 0
  • Communities Enterprise USD 0

Nexudus provides Phone,Online (Ticket) support.

Nexudus is not allowing Free Trial.