Nimble AMS
By Nimble AMS
Onetime(Perpetual License)
Not Available
About Company
Pricing of Nimble AMS
Nimble AMS
USD 0
USD 0
- Membership management
- Personalized member portal and community
- Continuous upgrades
- Process automation
- Financial management
- On-demand webinar
- Event and exhibit management
- Personalized and branded communication
- Analytics and personalized dashboards
- Predictions and recommendations
- Open platform
- Membership management
- Personalized member portal and community
- Continuous upgrades
- Process automation
- Financial management
- On-demand webinar
- Event and exhibit management
- Personalized and branded communicatio
Key Features of Nimble AMS
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Phone,Business Hours,Online (Ticket)
Customization:
No
Languages Support:
English
Who uses Nimble AMS
SMEs
Enterprises
Company Details
- Company Name: Nimble AMS
- Headquarter: Austin, Texas United States
- Website: Visit Website
- Social Media:
Description
Nimble AMS Video
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Nimble AMS Screenshots
User Reviews 
Write a Review
"NimbleAMS is a powerful system"
What do you like best?
Gives a wide range of options for business processes
What do you dislike?
System can be expensive and complicated to master
Recommendations to others considering the product:
This is an expensive product, but a powerful one that can satisfy most of the needs of your organization.
What problems are you solving with the product? What benefits have you realized?
Engaging members more, pushed more business online
- Harrison B
"Fantastic product, overloaded people"
What do you like best?
My two favorite things about Nimble are 1) the ability for staff (non-developers) to customize our database with minimal help, and 2) the reporting - it is very powerful. Since Nimble is built on top of Salesforce, the sky is really the limit as far as what you can do with it. Taking advantage of Salesforce resources like Trailhead means that you can learn how to customize your system extensively. The problem is having enough time in the day to pursue all of the ideas you will have!
What do you dislike?
Nimble has grown very quickly, and the people we are in contact with - while fantastic - are overextended. This has resulted in our projects being repeatedly delayed, requests going unanswered until they are made several times, and frustration on our side. We hope that NimbleAMS realizes the magnitude of this issue and soon makes improvements.
Recommendations to others considering the product:
Ask some hard questions about Nimble staffing and whether it's improved.
What problems are you solving with the product? What benefits have you realized?
Everything we present to members looks slicker with NimbleAMS.
We are able to more quickly respond to issues and more flexibly implement changes - in many cases without much help.
We have learned how to automate simple processes ourselves, and recently connected Nimble to an email marketing tool with middleware ourselves. This opens the door to all kinds of customized communications to our members with minimal manual list management for us.
- Administrator in Hospital & Health Care
"Strategic Partners"
What do you like best?
People we work with at Nimble are amazing collaborators and partners, strong foundation of the product (especially around transactions), power of Salesforce, our ability to customize on our own and with Nimble's guidance, and Nimble's drive to deliver innovation and value. We've utilized Nimbles platform for nearly 6 years and we continue to innovate and automate each year.
What do you dislike?
Creating really custom experiences for your organization outside of base product can be difficult and time consuming.
What problems are you solving with the product? What benefits have you realized?
Automated workflows and enhanced customer experiences and engagement!
- User in Non-Profit Organization Management
"Lots of good reasons to select Nimble AMS"
What do you like best?
Support staff is a big plus on a day to day basis. Support is a big issue especially when you are learning a new system. The Nimble 'app' built on Salesforce works great. Occassionally we come across a bug but Nimble is always right on top of it to get the fix out. Another PLUS.
Updates come 3 times a year right after Salesforce's. Nimble makes the updates easy, easier than any other system I've worked with. (But you are alway still beholding to Salesforce.)
I have worked with other AMSs before, the one feature I love is the Express Pay URL. What's so special? When your membership belongs to a company and employees are members by default, your main contact may be the company owner. If you send an electronic renewal invoice the owner, he/she will most likely pass that along to the A/P department - who is NOT going to create an account and log in and may not even be able to see the invoice directed at the owner. With Express Pay URL - you send the link to the owner, he/she forwards the email and ANYONE can pay the invoice online w/out logging in. All they need is an active credit card.
Nimble is always ready to hear how they can improve their product and with each release there is something that either works better or is new. They do not let their product get stale.
What do you dislike?
The person - account setting is fine, works great. But it does present challenges when you try to work with 3rd parties who 'integrate' with Salesforce. The person-account is something they need to understand and handle, which evidently is not common. You cannot 'create contacts' directly from an API, you have to let Salesforce create the person-account, which will automatically create the connected 'contact' object and be properly linked. This is Nimble's problem only because Nimble uses the person-accounts setting of Salesforce.
The basic Nimble license (based on a Salesforce PLATFORM license) does not include several objects that Salesforce itself might include if it were a regular Salesforce license. (Campaigns is one example). You may need to make sure you have the correct licenses for objects you will need.
When we first went live in 2017, Nimble didn't have a lot of hands on training for those who would be administering Nimble and Salesforce. I believe this may have improved since then. I wish they had short 'how-to' videos for super-users/admins. They have great documentation, but I am the "show-me" kind of learner.
Understanding that they are not the Salesforce guru for you & their best expertise is their own product - at the beginning, not being already a Salesforce guru myself, it was painful figuring out what was Salesforce and what was Nimble. I get it now, but not so much when I started.
What problems are you solving with the product? What benefits have you realized?
Our complex online join needed us to tweak the Community Hub, but is working great. We reduced all physical paper needed to be submitted in order to be considered as a member. We do not let anyone join automatically w/out a human review, but the process is so much better now.
The member web interface is almost out-of the box. It is easy now for our members to buy products, register for events, and edit their own data online.
The annual renewal is done with payments online using the Express URL featurer after the bulk renewals are run - No more mailing of renewal notices and hardly any checks have to be processed.
Easy way to manage committees, new events, and manage the relationships of people to companies and companies to companies in rosters.
- Jean B
"Stored payments and auto renew"
What do you like best?
We are very excited to offer stored payments and auto renew. We expect to Increase membership retention and reduce processing time.
What do you dislike?
Nothing yet. Some upgrades can cause problems that are known but are not communicated to customers.
Recommendations to others considering the product:
Great choice with solid choice for foundation in Salesforce.
What problems are you solving with the product? What benefits have you realized?
Future looking bare and platform to allow us to grow our association.
- Administrator in Law Enforcement
FAQ's
Nimble AMS has 1 plans,
- Nimble AMS USD 0
Nimble AMS provides Phone,Business Hours,Online (Ticket) support.
Nimble AMS is not allowing Free Trial.