NuORDER

Easy wholesale selling and buying. Helps keep inventory organized and is very user-friendly.

Sometimes my ATS can be glitchy and will not post to a list.

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

We have been using it for just over 5 years and it has been a huge asset to our reps in the field and accounts to have access to "real time" inventories, product images, and order history.

EZ Orders and just the ease of sending pdf and/or xls suggestions/orders to accounts individually or en masse is a great tool for our reps to have as their disposal.

The NuOrder team is also always really willing to discuss potential development ideas and in many cases, has implemented what we have suggested. Their ability to evolve has continued to make the platform a relevant tool for us.

Campaigns are super useful tools with built in metrics but as an admin, I see all of them and there is currently not a way to "filter" these by creator.

We have 2 warehouses and there are some challenges on the back end with the program. Our inventories are accurate when viewing each warehouse individually but when you try to create an availability based on immediate inventory, we often get styles that have no availability showing up because there is inventory in the other warehouse.

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

The freedom to personalize the brand and provide a robust B2B experience.

The website often loads in a way that is confusing. Often, page elements continue to load even after the page itself has loaded. Other times, page elements don't load at all and require refreshing the page. This may be due to the use of React for page templating.

Also, the interface for managing customers provides instructions that do not correspond to the interface itself! For example, there is a prompt to "click ADD NEW BUYER to add a buyer,' but the actual button is labeled 'NEW BUYER.' Also, there is an instruction to "click NEW ADDRESS to add a billing or shipping address," but in reality the user has to first click "Edit", then scroll down to the form fields that correspond to a new address. Again, very confusing UI. Needs work.

Another issue with the website is that it does not retain logged-in session data when visiting the homepage (nuorder.com). For example, if I log in and access my account (app.next.nuorder.com/...), then close the page and reopen to nuorder.com, I have to log back in. However, if I reopen to the same page within my account, I remain logged in from before.

Also, the CSV export that gets sent to us for each order placed is NEVER complete, and often contains errors. This requires me to manually inspect and fix every single order CSV that we get. This could be avoided if NuOrder actually delivered this step on their end.

(I really hope these comments reach NuOrder...)

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Ease of use, access to order history, and simplified product availability.

Sometimes difficult to maneuver, change brands, no mobile site buy app I have not used yet.

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

I like how organized an order looks when it sent to a client. I sell shoes, so it not only sends how many pairs the client is getting, but it breaks down the sizing for them as well. Each order sends with photos, wholesale, and retail pricing.

It doesn’t always sync up to our inventory, which leads to overselling sometimes. Also, on the find new store feature, A lot of information is wrong.

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?