About Company

Observe.AI is an AI-powered intelligent workforce platform for call centres. The platform changes contact centres by incorporating AI into all customer interactions, improving agent performance, and automating repetitive procedures that promote profitability and retention. Operational efficiency is increased at scale by automating and streamlining procedures. Observe.AI also analyses every interaction with customers to scale greater, uniform experiences and optimise agent performance to improve empathy ratings by enhancing procedures, services, and products. It also aids in identifying the roadblocks that prevent sales agents from achieving one-call closures and advising them on how to improve exchange rates at scale. The platform also skillfully controls dangers and compliance, as well as redacting sensitive data to secure consumer information. Through its comprehensive view of client contacts, Observe.AI interprets and converts every encounter into business-improving analytics. Worker productivity is boosted via AI-driven assessments and coaching, resulting in a strong feedback mechanism that fosters

Pricing of Observe.AI

Observe.AI

USD 0

USD 0

  • Unlock insights across every conversation
  • Eliminate manual and repetitive work
  • Deliver consistent CX
  • Accelerate agent performance
  • Quality Assurance
  • Agent Performance & Coaching
  • Reporting
  • Unlock insights across every conversation
  • Eliminate manual and repetitive work
  • Deliver consistent CX
  • Accelerate agent performance
  • Quality Assurance
  • Agent Performance & Coaching
  • Reporting

Key Features of Observe.AI

Specification

Other Categories:

Speech Analytics Software

Deployment:

Cloud Hosted

Customer Support:

Online (Ticket)

Customization:

No

Languages Support:

English

Who uses Observe.AI

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Observe.AI
  • Headquarter: San Francisco, California United States
  • Website: Visit Website
  • Social Media:

Description

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FAQ's

Observe.AI has 1 plans,

  • Observe.AI USD 0

Observe.AI provides Online (Ticket) support.

Observe.AI is not allowing Free Trial.