Optix
By Optix
About Company
Pricing of Optix
Basic
USD 199
/Month
USD 0
- Mobile apps
- Room bookings
- Desk bookings
- Community feed
- Multi-venue
- Analytics
- Member directory
- Messaging
- Invoicing
- Billing and payments
- CRM
- Issue reporting
- Check-ins
- Plans
- Integrations
- Mobile apps
- Room bookings
- Desk bookings
- Community feed
- Multi-venue
- Analytics
- Member directory
- Messaging
- Invoicing
- Billing and payments
- CRM
- Issue reporting
- Check-ins
- Plans
- Integrations
Enterprises
USD 0
USD 0
- Fully white-labeled
- Room and desk booking
- Presence enabled
- Real-time analytics
- Employee directory
- Community
- Access management
- API access
- Fully white-labeled
- Room and desk booking
- Presence enabled
- Real-time analytics
- Employee directory
- Community
- Access management
- API access
Key Features of Optix
Specification
Deployment:
Cloud Hosted
Customer Support:
Business Hours,Online (Ticket)
Customization:
No
Languages Support:
English
Who uses Optix
SMEs
Enterprises
Company Details
- Company Name: Optix
- Headquarter: Vancouver, British Columbia Canada
- Website: Visit Website
- Social Media:
Description
Optix Video
Alternative
Optix Screenshots
User Reviews Write a Review
"Great order management processing application"
What do you like best?
I enjoy that our team can have it customized to what our needs are. Being able to modify how certain criteria of orders can be moved via tasks to various teams to verify all our projects are addressed completely before we install and begin billing the customer for their newly ordered services. I really appreciate how it can fire off multiple tasks simultaneously so various teams can be working on a project. The customization of the product is really key and honestly the primary reason I appreciate this product so much.
What do you dislike?
While it works best and fastest via Chrome, not all the views and options work as it would in IE. I am hopeful that with IE going away and many users preferring Chrome, these changes will be made very soon. I really appreciate that we can utilize this tool virtually easily through VPN and can check on any of our work devices.
What problems are you solving with the product? What benefits have you realized?
The primary problem being solved is that I can have multiple times work on the same project simultaneously, so we can prepare orders for customers more efficiently and faster to provide a more positive customer experience.
- Nicole N
"Not impressed"
What do you like best?
The app is very user friendly. Users can easily update their profiles and make reservations on their own. It can also be used as a great referral system being that everyone can see other members information.
What do you dislike?
Their customer support team take forever to respond. You also cannot access Optix on a computer. The dashboard has a few bugs and requires me to refresh the screen a lot.
Recommendations to others considering the product:
Pick another software
What problems are you solving with the product? What benefits have you realized?
invoices are easier to edit before they go out. I find that Optix members benefit from the app because it gives them room to schedule appointments on their own.
- Mona M
"Very pleasant to use"
What do you like best?
The way i can see the billing tab without going to a different webpage
What do you dislike?
How long it takes to load every customers account page
What problems are you solving with the product? What benefits have you realized?
Helps me de escalate a collect call by giving me access to the customers old bill and I can detail what exactly makes up their balance
- Thad H
"Efficient software for scheduling and managing memberships"
What do you like best?
The scheduling applications and ease of use for our members.
What do you dislike?
Difficulty in pulling transactional reports.
What problems are you solving with the product? What benefits have you realized?
We use Optix to manage and schedule our editing rooms and other equipment. It has worked nicely.
- JEff H
FAQ's
Optix has 2 plans,
- Basic USD 199 /Month
- Enterprises USD 0
Optix provides Business Hours,Online (Ticket) support.
Optix is not allowing Free Trial.