About Company

Paldesk is an Omnichannel Communication tool that helps you convert visitors and customers. It offers features of Live Chat and Help Desk Software to meet the needs of your organization. Paldesk integrates with Drupal, Zapier, Slack, WordPress, and more.

Pricing of Paldesk

Rookie

USD 11

/User/Month

USD 9

/User/Month

  • 1 Widget
  • Easy Pop-up
  • Widget Customization
  • Feedback Forms (5)
  • 1 Widget
  • Easy Pop-up
  • Widget Customization
  • Feedback Forms (5)

Early Stage

USD 19

/User/Month

USD 14

/User/Month

  • Includes features of Rookie plan
  • plus
  • Unlimited Widgets
  • Widget Triggers
  • KnowledgeBase (1)
  • Feedback Forms (15)
  • Includes features of Rookie plan
  • plus
  • Unlimited Widgets
  • Widget Triggers
  • KnowledgeBase (1)
  • Feedback Forms (15)

Rising Star

USD 29

/User/Month

USD 22

/User/Month

  • Includes features of Early Stage plan
  • plus
  • ‍Ticketing System
  • KnowledgeBase (unlimited)
  • Feedback Forms (unlimited)
  • Visitor Overview (unlimited)
  • Includes features of Early Stage plan
  • plus
  • ‍Ticketing System
  • KnowledgeBase (unlimited)
  • Feedback Forms (unlimited)
  • Visitor Overview (unlimited)

Key Features of Paldesk

  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Offline Form
  • Knowledge Database
  • Co-Browsing
  • Agent Scheduling
  • Video Chat
  • Call Me Option

Specification

Deployment:

Cloud Hosted

Customer Support:

Online (Ticket)

Customization:

No

Languages Support:

English

Who uses Paldesk

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Paldesk
  • Headquarter: New York,
  • Website: Visit Website
  • Social Media:

Description

Paldesk Video

Alternative

Zoho SalesIQ

Conversations that convert, connections that last

Paldesk Screenshots

User Reviews Review Write a Review

quote
Amazed

Paldesk is super user-friendly and extremely useful! Response time is great same as integration with other channels.

MV
- Milica Vujasin
Reviewed at 20/08/2019
Source: trustpilot.com
quote
great for non-technical users

They provided a great support for not-technical user (me). They guided me and I successfully installed their widget, customized it and started receiving questions.Paldesk has a lot of interesting features, but they are not all explained very well so I suggest better tutorials or they will receive a lot of chat questions.

WI
- Winston
Reviewed at 18/08/2019
Source: trustpilot.com
quote
Great tool!

A very useful tool for ticketing. Would suggest to everyone looking for a fast and reliable omnichannel platform.

VE
- Vedran
Reviewed at 18/08/2019
Source: trustpilot.com
quote
Awesome

Great omnichannel!!! Easy to work with and support is really fast in responding.

ML
- Marta Lalic
Reviewed at 18/08/2019
Source: trustpilot.com
quote
Perfect ROI!

It's a cool and cheap software for small-business like myself. Easy to set-up (didn't have to call IT team or developers) and fun to use. Since I'm working on a global field their Live Translate feature is an amazing add-on, as well as smart routing for my multiple websites. All the integrations have been working fine so far and I'm looking forward to new stuff they release!

NM
- Nikolina Maškari?
Reviewed at 18/08/2019
Source: trustpilot.com

Read More Reviews

FAQ's

Paldesk has 3 plans,

  • Rookie USD 11 /User/Month
  • Early Stage USD 19 /User/Month
  • Rising Star USD 29 /User/Month

Paldesk is the Live Chat Software Used for the below functionalities

Top 5 Paldesk features

  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Offline Form

Paldesk provides Online (Ticket) support.

Paldesk is not allowing Free Trial.