PandaDoc
By PandaDoc
About Company
Pricing of PandaDoc
Free eSign
USD 0
USD
- Unlimited legally binding eSignatures
- Unlimited document uploads
- Payments
- Mobile app
- Unlimited legally binding eSignatures
- Unlimited document uploads
- Payments
- Mobile app
Essentials
USD 29
/User/Month
USD
- Includes features of Free plan
- plus
- Templates
- Rich media drag and drop document editor
- Pricing tables
- Document analytics
- 24/7 email and chat support
- Includes features of Free plan
- plus
- Templates
- Rich media drag and drop document editor
- Pricing tables
- Document analytics
- 24/7 email and chat support
Business
USD 59
/User/Month
USD
- Includes features of Essential plan
- plus
- CRM and Zapier integrations
- Content library
- Custom branding
- Approval workflows
- Forms (New)
- Bulk send
- Includes features of Essential plan
- plus
- CRM and Zapier integrations
- Content library
- Custom branding
- Approval workflows
- Forms (New)
- Bulk send
Enterprise
USD 0
USD
- Includes features of Business plan
- plus
- SSO support and custom user roles
- Unlimited number of team workspaces
- Salesforce integration
- User performance and content reporting
- API
- Includes features of Business plan
- plus
- SSO support and custom user roles
- Unlimited number of team workspaces
- Salesforce integration
- User performance and content reporting
- API
Key Features of PandaDoc
- PDF Export
- Document Analytics
- Approval Workflow
- Contact Management
- Collaborative Editing
- Document Audit Trail
- CRM Integration
- Document Library
- e-Signature
- Customizable Branding
- Customer Pipeline
- Alert Notifications
- Access Control
Specification
Other Categories:
Electronic Signature Software, Document Creation Software, Document Management Software, Document Management Software For Mac, Proposal Software, Workflow Management Software, Quality Management Software, Sales Tracking Software, Gym Management Software, Document Workflow Software, Inside Sales Software, Online HR Software
Deployment:
Cloud Hosted
Customer Support:
Phone,Online (Ticket),Business Hours
Customization:
No
Languages Support:
English
Who uses PandaDoc
SMEs
Enterprises
Company Details
- Company Name: PandaDoc
- Headquarter: San Francisco, California United States
- Website: Visit Website
- Social Media:
Description
PandaDoc Video
Alternative
User Reviews Write a Review
This is an honest review ( stay away)
This is an honest review, please read this before signing up. I was asked by someone who refers clients for commission to set up an account with pandadoc. I signed up for the yearly membership and it was going pretty well until about a couple days ago. I added someone from my team and the software charged me double without even asking me at all. I took them off immediately and asked pandadoc customer service for a refund. I spoke with them initially over the phone and they said no problem. KEEP IN MIND THEY CHARGED ME DOUBLE. Now, instead of issuing me a refund they have sent me in circles To a million different departments and requested I do many things to get this refund. No one can give me the refund and they are continuing to waist my time. To be honest It’s not worth my time to handle this and it’s probably not worth other peoples time, and they think they can just get away with stealing your money and charging you 100’s extra without asking. I figured rather than continuing to follow up with them I will write a review so others can stay away from this software. I will be searching for another company to use as well as there are many others out there.Thanks,Jared
- Jared Plotka
Everything costs extra
Everything costs extra. "Approval Feature" included BUT.. only in the yearly plan. "Automations" included BUT.. not triggering a signature, only in Enterprise. "Affliate" yes, BUT.. only for yearly subscribers. They try to squeeze everything out of their customers. I am really looking forward to cancel PandaDoc when there's an alternative.
- John
WOW!!! NEVER AGAIN
WOW!!!! Terrible customer service. We signed up for the Essentials package and they have been double charging us for 7 months. Somewhere during that time they changed our plan without our consent and now we're being billed 2x as much and then continued to charged us twice a month. I've been trying to get this resolved for months and the agents do not seem to understand English well. Needless to say they are not giving us the refund it should be....which now is in the hundreds of dollars and it's been a huge waste of time. Their service is not worth it. I'm now having to get this resolved through the bank and looking for an alternative to PandaDocs...never never again...OMG
- J F
Bait and switch
Their product does not work the way I needed it too, but this was not advertised and I assumed that it worked much like DocuSign. I requested a refund several times as we only used the site for a week. No one is responding. I've waited months and sent multiple emails.
- Katherine
Great tool with constant development of new features
PROS & CONS
What are the best aspects of this product?
Flexible document design, with a great editor tool. Dynamic tables and Salesforce field integration.
What aspects are problematic or could work better?
While there is an open API, the API is a bit limited at the moment. They do not currently open up their API for payment gateways that are not preferred vendors to integrate with the platform. Limited options for payment gateway integrations on the preferred partner list. Would love to see this change in the future, as we evolve our business we want Pandadoc to evolve with us.
What features/services would you like to see in future versions of this product?
Open payment gateway API capabilities.
What specific problems in your company were solved by this product?
Ease of use for our SMB sales team to send out their own contracts directly from a Salesforce opportunity record. Dynamic tables as a standard feature in their template editor makes a huge difference when your contracts can have varying quantities of line items.
Are you a current user of this product?
Yes
- Chris Pricola
FAQ's
PandaDoc has 4 plans,
- Free eSign USD 0
- Essentials USD 29 /User/Month
- Business USD 59 /User/Month
- Enterprise USD 0
PandaDoc is the Proposal Software Used for the below functionalities
Top 5 PandaDoc features
- PDF Export
- Document Analytics
- Approval Workflow
- Contact Management
- Collaborative Editing
PandaDoc provides Phone,Online (Ticket),Business Hours support.
PandaDoc is not allowing Free Trial.