Phocas

PROS & CONS

What are the best aspects of this product?

With Phocas you can easily create and save reports, you can create dashboards, users, etc. Admins can make changes to different users, on the other hand, they are allowed to reset their passwords whenever they need. You can send data to different sources. You have access to different levels from a line level, in between and to the high level. Phocas gives you an ability to select and give responsibility to different users.

What aspects are problematic or could work better?

I believe they need to make the dashboards more clear, also you need to have an appropriate training and knowledge of the product if you want to make any changes by yourself. I would advise the team of Phocas to build advanced features for long term users.

What specific problems in your company were solved by this product?

With numerous informations Phocas create dashboard to help you with decisions much faster. Show information about the customers and/or products that decrease in sales. Give you an appropriate security parameters to deliver data. Produces information within a tight deadline.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

I can't say enough good things about how well-designed this tool is. I very quickly got the hang of how to use the dashboards, and the design is really user-friendly. It is also incredibly helpful that I can access it from anywhere that has an internet connection since it enables me to keep an eye on work even when I am moving around and on the go.

What aspects are problematic or could work better?

One thing I think they can improve on is letting this tool integrate with other programs. Other than that, I think that this tool has a lot of positives going for it.

What specific problems in your company were solved by this product?

Thanks to this tool, we've been able to monitor the sales of each individual customer. Because of that tracking and monitoring, we've been able to notice trends and determine which offerings would best suit the customer. That, in turn, has resulted in more sales for us.

Are you a current user of this product?

No

PROS & CONS

What are the best aspects of this product?

The thing that I appreciate the most about this is how empowering it is. It is so user-friendly that users can acquire their data and quickly get the results, all without having to go through the I.T. staff middleman. Rather than having to go through a long-winded explanation and maybe even several re-dos with I.T., we've been able to use this tool to do the job ourselves. It has really sped up the work process.

What aspects are problematic or could work better?

I really can't say anything negative about this tool as it has really helped us with improving the services and product we offer to users. It has always given us the results we needed and I am happy that I'm using it.

What specific problems in your company were solved by this product?

Really, the biggest problem that this tool helped us out with was quick and accurate information access. Our salespeople can quickly get information on a customer or a product. They can easily find out whether a product is still available. This tool very quickly and efficiently provides them with results.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

One of the first things I experienced is the fast shift between one data analyses to another, within seconds with only one click. Dashboards are also great because I can organize and follow the reports. In addition, their Kpi meters are very easy to access and easy to use.

What aspects are problematic or could work better?

We cannot set the live data with the systems we use, and that means we are day behind in the information we get from Phocas. They could make the streaming of data more accessable.

What specific problems in your company were solved by this product?

We can now easily put all the sales and epos data on easy to read table instead of working in excel.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

I have easy access of the sales and profits and how my business is doing on the market including the information of the different time period e.g. I can easily get the information from previous year. The process itself is time-consuming, but now with Phocas I only spend an hour to gather information for each section of my company.

What aspects are problematic or could work better?

There is a lot of information about the software and its benefits but I don't have enough time to study it thoroughly.

What specific problems in your company were solved by this product?

Analyzes the customer trends and how much they spend, also, Phocas helps you to group the customers and gives information about the sales and profit margines for each customer and gives you clear view whether they need adjustment or not. You can make modification on profit and you can measure the given result with other data.

Are you a current user of this product?

Yes