Prophet CRM

PROS & CONS

What are the best aspects of this product?

I like the functionality with our existing software and controls. This tool uses Microsoft Outlook framework and it makes the software simple extension of our normal workflow and it doesn’t require trainings for new users because the app is extremely easy to use and intuitive. Also, the customer support team is the best, they provide wonderful attention to their clients and they are always willing to help.

What aspects are problematic or could work better?

There is small learning curve to how the Outlook interacts and sync with Prophet, but this is not issue or dislike.

What specific problems in your company were solved by this product?

This Prophet software is great for tracking all corporate opportunities in one place and all users can have access in real time. All stakeholders can save notes, correspondence, documents and communication into single location while sync with Outlook contacts and tasks.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

This is perfect product that works perfectly with Outlopk. Its interface allows us to track our sales performance. The support team is wonderful and whenever we face some issue they are quickly to respond, I like them because they are knowledgeable and always open to new suggestions.

What aspects are problematic or could work better?

The security built into our company slows down the product.

What specific problems in your company were solved by this product?

With this tool we can easily track and respond to new and existing customers and to have an access to important information. It allows us to keep track of historical data so we can work on our buisness improvements.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

I like how it implements well with Microsoft Outlook, it offers new way to stay in contact with my clients. I can use product tracking and keep records so I can create monthly reports. I’m amazed of its tech support service they constantly work on the product’s improvement and they are open to new ideas and suggestions. You can find lot of videos and demos about the product, you can try some tipes and trick on how to use it better.

What aspects are problematic or could work better?

In my opinion, the reporting is not simple to understand. It takes some practice create good looking reports and to implement some things.

What specific problems in your company were solved by this product?

It helps me to keep track of companies progress, I can build strong relationships with employees, I can record interactions with others.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

I tried other CRM tools over the years but I found Prophet easy to use to use and it makes great extension of Outlook. If you are using Outlook you won’t have any troubles and you won’t need any special trainings.

What aspects are problematic or could work better?

In the beginning the iPad version wasn’t good at all but now they have improved it and the mobile platform is simple, intuitive and easy to use. The truth is that I cannot use all desktop functionality but I still can do lot of other things through my mobile device.

What specific problems in your company were solved by this product?

We use this tool for contact and opportunity management, it provides us with simple way to capture data that is efficient for our business. We can easily make modifications by changing, deleting and adding fields.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

I like the functionality with our existing software and controls. This tool uses Microsoft Outlook framework and it makes the software simple extension of our normal workflow and it doesn’t require trainings for new users because the app is extremely easy to use and intuitive. Also, the customer support team is the best, they provide wonderful attention to their clients and they are always willing to help.

What aspects are problematic or could work better?

There is small learning curve to how the Outlook interacts and sync with Prophet, but this is not issue or dislike.

What specific problems in your company were solved by this product?

This Prophet software is great for tracking all corporate opportunities in one place and all users can have access in real time. All stakeholders can save notes, correspondence, documents and communication into single location while sync with Outlook contacts and tasks.

Are you a current user of this product?

Yes