Provana Speech Analytics
By Provana Speech Analytics
Onetime(Perpetual License)
Not Available
About Company
Provana Speech Analytics is a call centre platform that provides AI-powered call monitoring that is both less expensive and more effective. It automatically monitors and rates every call, giving you a clear picture of which calls to prioritise and decreasing the need for monitoring activities. With Provana Speech Analytics, managers, supervisors, and agents can acquire performance metrics automatically. Agents get real-time feedback with unique indications and alarms, allowing them to swiftly improve their performance and client experience.
There is no setup fee, and there is no need for IT infrastructure or an in-house team. The software enables you to quickly and simply assess each conversation to guarantee that all regulatory requirements are followed, reducing the chances of fines. With dashboards and agent scorecards tailored to your company's individual performance measures, you may tailor it to your needs. Additionally, the platform turns calls into machine-readable transcripts for customised categorization based on keywords, thanks to powerful speech recognition technology.
Pricing of Provana Speech Analytics
Provana Speech Analytics
USD 0
USD 0
- Performance Management
- Compliance Management
- 100% Call Monitoring
- Free Implementation and Management
- The Power Of AI
- Customizable
- Performance Management
- Compliance Management
- 100% Call Monitoring
- Free Implementation and Management
- The Power Of AI
- Customizable
Key Features of Provana Speech Analytics
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
- Live Chat
- Progressive Dialer
- Predictive Dialer
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Online (Ticket)
Customization:
No
Languages Support:
English
Who uses Provana Speech Analytics
SMEs
Enterprises
Company Details
- Company Name: Provana Speech Analytics
- Headquarter: Lisle,
- Website: Visit Website
- Social Media:
Description
Provana Speech Analytics Video
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FAQ's
Q. How much does Provana Speech Analytics cost?
Provana Speech Analytics has 1 plans,
- Provana Speech Analytics USD 0
Q. What is Provana Speech Analytics used for?
Provana Speech Analytics is the Call Center Software Used for the below functionalities
Top 5 Provana Speech Analytics features
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Queue Management (Calls)
- IVR Support
Q. What type of support does Provana Speech Analytics provide?
Provana Speech Analytics provides Online (Ticket) support.
Q. Does Provana Speech Analytics offer a free trial?
Provana Speech Analytics is not allowing Free Trial.