Remarkety

No matter what time of day or day of the week, there is always someone that responds within 24 hours, even for general questions such as information on my dashboard. I really enjoy the team that they have, and know they are all working for my company's best interests.

Dashboard could be a little more in-depth, but I can still get the information I need.

Loads of benefits, as our campaign revenue has increased steadily with their efforts on our behalf. They have automated so many different pieces that used to be handled manually, and that has given me time back!

We used this tool to get started with email marketing, and it was very user-friendly from the beginning. A great tool to manage email newsletters and automations for eCommerce.

Remarkety was slightly lacking in the analytics department. There are some key analytics that are provided, but there isn't much detail when you get into automation sequences.

We are reaching our customer base to monetize the business further and increase revenue from a separate stream. We also use this tool to provide any necessary information on products and promotions.

I like being able to create and schedule campaigns weeks and months in advance. I like the automated drip campaigns we can set up as well.

It can be a little difficult getting set up depending on your skill level or access to a developer.

We're solving a customer engagement problem. Our products are commonly thought of when solving a problem. So we're staying in front of our customers to solve that. A benefit we're realizing is an increase in average order value.

I love that this particular platform allows me to increase revenue, our engagement and ROi through email and social media marketing. This is a one stop shop for all things related to marketing and it make my job so much easier to have access to this type of automation.

Sometimes marketing can be complex and I feel that in reviewing KPI's, the data could be a lite clearer for someone who is newer to the marketing work. I love all things marketing but the numbers side of it can be intimidating to me sometimes and it would be nice if there were an area that explained the breakdown of the KPI's instead of just showing the metrics.

Make sure you don't judge this form of automation by the price. it pays for itself if used correctly to reach your audience.

I have solved the issue of automating email marketing and understanding if what I'm doing is useful and successfully reaching my target audience. this is my favorite benefit that I've seen using this form of automation.

It's fairly easy to use.

The newsletters can look quite good.

Great support. It's quick and helpful.

-Can't create tags before uploading a file and it makes it harder to plan campaigns ahead.

-We get a lot of lawsuits and we can't say how people showed up on our email list. We can't prove anything.

-It gets confusing once we try to create automation. Harder to create flows compared to Klaviyo which is easier and more visual. You can see the flows easily.

-The reporting isn't the best. We can't see performance per day but only per period.

-No place to easily find advanced marketing tactics and how to scale the business.

Mainly, basic needs:

-newsletters

-Some automation

We realized it has SMS marketing and it made our life easier and we can do everything on one platform