About Company

Responster is an efficient survey tool that helps companies communicate more effectively with customers, partners, and employees. Responster surveys are mobile-ready, so you can reach your customers anywhere they are. With Responster, your survey data is synced in real time, so you can notice and act upon trends as they occur. Collecting feedback from employees will give you a deeper understanding of what inspires them, motivates them, and keeps them loyal to your company.

Pricing of Responster

Responster Free

USD 0

USD 0

  • Unlimited surveys & responses
  • Super-simple builder
  • Response analytics
  • 10+ questions types
  • The best-looking surveys around
  • Share & embed anywhere
  • Unlimited surveys & responses
  • Super-simple builder
  • Response analytics
  • 10+ questions types
  • The best-looking surveys around
  • Share & embed anywhere

Responster Plus

USD 19

/User/Month

USD 15.83

/User/Month

  • Includes the features of Free plan
  • plus
  • On-site capability
  • Advanced analytics
  • Question logic
  • Custom ‘Thank You’ screen
  • Team collaboration
  • Data Export
  • Automatic Reporting
  • Mobile Device Management
  • Email Share
  • Includes the features of Free plan
  • plus
  • On-site capability
  • Advanced analytics
  • Question logic
  • Custom ‘Thank You’ screen
  • Team collaboration
  • Data Export
  • Automatic Reporting
  • Mobile Device Management
  • Email Share

Key Features of Responster

  • Skip Logic
  • Survey Templates
  • Support Audio / Images / Video
  • Site Intercept Survey
  • Question Branching
  • Online Survey
  • Multiple Question Types
  • Embeddable Survey
  • Email Distribution
  • Data Analysis Tools
  • 360 Degree Feedback
  • Question Library
  • Phone Survey
  • Offline Response Collection
  • Mobile Survey
  • Kiosk Survey
  • Custom Survey URLs

Specification

Other Categories:

Survey/ User Feedback Software

Deployment:

Cloud Hosted

Customer Support:

Online (Ticket)

Customization:

No

Languages Support:

English

Who uses Responster

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Responster
  • Headquarter: Stockholm , Stockholm Sweden
  • Website: Visit Website
  • Social Media:

Description

Responster Video

Responster Screenshots

User Reviews Review Write a Review

quote
Has this company gone bust?

I put through a monthly subscription for work, didn't think it had worked so put through another payment. At that point, I realised that it had gone through as an annual subscription. The contact us service on their website is not working (there is a note saying "website invalid") and I have had no response via email or Facebook. They took two payments - one for a monthly and one for an annual and are now completely AWOL. I would like a refund please.

NI
- Nicky
Reviewed at 05/03/2022
Source: trustpilot.com
quote
Horrible customer service -- stay away!!!!

Great, free service; but the password-restore option is a nightmare -- it does not send you any email messages with which to restore your password. Getting in touch with the company is not an easy feat -- even after sending them several messages. I am very surprised that Responster is undermining such an important feature.

JR
- Jonathan Rodriguez
Reviewed at 19/03/2018
Source: trustpilot.com
quote
Zero customer service

If you ever need customer service, all the best because they never respond to customers. EVER!

TT
- Tawanda Tembo
Reviewed at 30/07/2017
Source: trustpilot.com
quote
beatuiful look

love it for quick team surveys, the clean visual style is a pleasure to the eyes.

YU
- Yusuf
Reviewed at 13/03/2017
Source: trustpilot.com
quote
One man show

The site looks pretty enough, they focus on style a little over substance, but the main issue is the total unresponsiveness to customers. If the features work for you and you have little need to interact with the organisation, it'll probably be fine. Have a question not covered in the limited information sourceable online and you'll never receive a reply.The assumption is the effort was put in at the front end and now the desire it to sit back and exist on customers who want click and play.

SN
- Stephen N. Green
Reviewed at 09/03/2017
Source: trustpilot.com

FAQ's

Responster has 2 plans,

  • Responster Free USD 0
  • Responster Plus USD 19 /User/Month

Responster is the Survey/ User Feedback Software Used for the below functionalities

Top 5 Responster features

  • Skip Logic
  • Survey Templates
  • Support Audio / Images / Video
  • Site Intercept Survey
  • Question Branching

Responster provides Online (Ticket) support.

Responster is not allowing Free Trial.