Schedulicity

PROS & CONS

What are the best aspects of this product?

It makes things more convenient for our clients. All they need to do is visit our website and book an appointment via Schedulicity which is already integrated within the system.

What aspects are problematic or could work better?

It would be nice if they can customize some of its existing reports. Thus making it easy for business owners, managers and staff to look into the KPI’s that matter most to the business.

What specific problems in your company were solved by this product?

Schedulicity makes life easy for clients. No need to call and inquire for available slots. All they need to do is book online and they’ll receive a notification confirming if the said appointment will push through or not.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

The product provides real value for money because it works well in setting up appointments without any hitch. It gives you less stress in managing your schedule.

What aspects are problematic or could work better?

I’ve got no issues when it comes to the product itself because it works really well. However, I tried calling customer support several times and I don’t like the way the staff deals with clients. They lack empathy, enthusiasm, and eagerness to help.

What specific problems in your company were solved by this product?

I love that it allows customers to do advance booking that secures our income. It also helps us organize our classes to ensure that all clients will be satisfied with our service.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

Booking an appointment is relatively easy using this system. I can block my preferred time slots on the calendar especially if there’s a need for me to cater to other concerns aside from my clients.

What aspects are problematic or could work better?

They should put brief descriptions of the icons showing on the left side of the system. Sometimes I tend to click the wrong icon which is quite troublesome for me.

What specific problems in your company were solved by this product?

Booking appointments for our clients is way better than accepting walk-ins because it helps us organize our work schedule for the day. If things are in order we tend to be more productive which is something that we want for our business.

Are you a current user of this product?

No

PROS & CONS

What are the best aspects of this product?

Schedulicity allows me to schedule appointments for people who would like to avail of massage therapy. All I need to do is log in to the system and block out their preferred schedule and confirm the appointment. Using this tool helps me become more efficient in my job which makes me very happy because a lot of customers are extremely satisfied.

What aspects are problematic or could work better?

The overall look of the application needs more improvement. Users like me will appreciate if the developer can make more changes to the interface. Other than that the program itself is very much okay.

What specific problems in your company were solved by this product?

We have tried several scheduling apps for the past years but we were not that satisfied with the results that it's giving us. Schedulicity gives us the option to block out certain time slots which is favorable for both the clients and the establishment. I can say that its easier to book an appointment using this app that is why it's highly recommended on my end.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

The program itself is so uncomplicated to use. There is no need for tutorials or special lessons to figure out how to schedule clients. Everyone in the office loves the app, and the same things go for our clients.

What aspects are problematic or could work better?

It would be nice if they could promote Schedulicity in a bigger market. So that more clients and business owners would be aware of its functionality and benefits.

What specific problems in your company were solved by this product?

The way we run things in the office became more efficient than when we weren’t using Schedulicity yet. Now we have generated more online sales and appointments, which makes this app very beneficial for our company.

Are you a current user of this product?

Yes