About Company

Smart Service is a field service management software that helps QuickBooks users manage scheduling, dispatching, routing, and more. This paperless revolution is being used by small, medium, and large companies to streamline their field service operations.

Pricing of Smart Service

Smart Service

USD 0

USD 0

  • Scheduling and Dispatching
  • Quickbooks Integration
  • True Flexibilty
  • Scheduling and Dispatching
  • Quickbooks Integration
  • True Flexibilty

Key Features of Smart Service

  • Document Management
  • Equipment Tracking
  • Subcontractor Management
  • RFI & Submittals
  • Residential
  • Mobile Access
  • Incident Reporting
  • Estimating
  • Contractors
  • Contract Management
  • Commercial Projects
  • Change Orders
  • Budget Tracking (Job Costing)
  • Accounting Integration
  • Offline Access
  • CRM
  • Billing and Invoicing
  • Analytics (Workforce)
  • Reporting
  • Route Optimization
  • Real-time Job Tracking
  • Job Scheduling
  • Digital Signature
  • Attendance Management
  • Inventory Management
  • Offline Reporting
  • Compliance Management
  • Claims Management

Specification

Deployment:

Cloud Hosted

Customer Support:

Business Hours,Online (Ticket)

Customization:

No

Languages Support:

English

Who uses Smart Service

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Smart Service
  • Headquarter: Lewis Center , Ohio United States
  • Website: Visit Website
  • Social Media:

Description

Smart Service Video

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Smart Service Screenshots

User Reviews Review Write a Review

quote
"SmartService Overall"

What do you like best?

Love that techs can see history of the customers, less phone calls to the office

What do you dislike?

We haven't phone anything we dislike yet.

What problems are you solving with the product? What benefits have you realized?

Solving scheduling conflicts, able to send techs out by city and saving on fuel expense

AI
- Administrator in Retail
Reviewed at 20/10/2019
Source: g2crowd.com
quote
"Monitor your crews and dispatch efficiently "

What do you like best?

I use Smart Service on a daily basis to make sure that everyone dispatched on time, are in route and spending the adequate amount of hours on each job. The mobile feature called iFleet is great. It gives you real time location of where your employee is through an iPad that they use. They generate service tickets which are a great and professional way to show for our work to the customers, incase they weren’t on site.

What do you dislike?

It is somewhat complicated interface and it takes some time to get used to. Not particularly user friendly, but customer service is beyond helpful and will always walk you through any issue

What problems are you solving with the product? What benefits have you realized?

The biggest one would be the employees “milking the clock”. You are able to see how long they are taking on a job and they now that.

UI
- User in Consumer Services
Reviewed at 18/10/2019
Source: g2crowd.com
quote
"Excellent Fleet Management"

What do you like best?

Their customer service is so helpful. They go above and beyond to solve our issues. The software itself is so functional, ease of use is undeniable.

What do you dislike?

We wish sending email reminders for upcoming appointments was a more intuitive feature.

What problems are you solving with the product? What benefits have you realized?

Dispatching our team, and managing customer history is now a seamless and integrated experience.

KS
- Kate S
Reviewed at 03/10/2019
Source: g2crowd.com
quote
"Helps keep organized"

What do you like best?

Most help part is easy to understand helps keep me informed as in reminder prompt and grouping all on schedule calendar meetings.

What do you dislike?

Nothing much that I dislike about it. It did the job needed to be done.

Recommendations to others considering the product:

it works well. I would suggest to try it.

What problems are you solving with the product? What benefits have you realized?

no problem solving more of getting orders out for pick up and drop off. easy to understand and put in for directions of drivers.

KB
- Kam B
Reviewed at 02/09/2019
Source: g2crowd.com
quote
"Smart Service Review"

What do you like best?

I like Smart Service as it's resourceful and effective. All it's field service management features are amazing.

What do you dislike?

I rarely experience issues when using Smart Service.

Recommendations to others considering the product:

I recommend

What problems are you solving with the product? What benefits have you realized?

It's a great tool for field service management solutions.

Reviewed at 24/07/2019
Source: g2crowd.com

FAQ's

Smart Service has 1 plans,

  • Smart Service USD 0

Smart Service is the Construction Management Software Used for the below functionalities

Top 5 Smart Service features

  • Document Management
  • Equipment Tracking
  • Subcontractor Management
  • RFI & Submittals
  • Residential

Smart Service provides Business Hours,Online (Ticket) support.

Smart Service is not allowing Free Trial.