About Company
Pricing of Smartsupp
Free
USD 0
USD 0
- Free forever for 3 agents
- 14-day conversation history
- Live chat + email sending
- Help center
- Data privacy & security - GDPR complaint
- Conversation history - 14 days
- Personal shortcuts - 1
- Live chat
- Web dashboard
- iPhone/iPad app
- Android app
- Windows app
- E-commerce platform integrations
- File-sharing
- Basic visitor info
- Sound and visual notifications
- Custom chat box colors
- Mobile-ready chat box design
- Agent photo and description
- Authorization form - Always visible when offline
- Free forever for 3 agent
Standard
USD 22.5
/User/Month
USD 10
/User/Month
- 1 year conversation history
- Live chat + email + Facebook Messenger
- 1 chatbot New
- Engage visitors via visitor list
- Video recordings (10 000 / month)
- Help center
- Customer support
- Data privacy & security - GDPR Compliant
- Conversation history - 1 year
- Chatbots - 1 chatbox
- Engage visitors - Engage visitor via visitor list
- Email sending
- Facebook messenger integration
- Personal shortcuts - Unlimited
- Customer satisfaction rating
- Detailed visitor info
- Visitor filters
- Block visitor
- Chat assign to agent
- Goo
Pro
USD 108
/User/Month
USD 72
/User/Month
- 3 years conversation history
- Live chat + email + Facebook Messenger
- 10+ chatbots New
- Engage visitors with chatbots
- Video recordings (50 000 / month)
- Help center
- Customer support
- Data privacy & security - GDPR Compliant
- Conversation history - 3 year
- Chatbots - 10+ chatbox
- Engage visitors - Engage visitor with chatbots
- Chatbot segmentation options
- Email sending
- Facebook messenger integration
- Personal shortcuts - Unlimited
- Customer satisfaction rating
- Detailed visitor info
- Visitor filters
- Block vis
Key Features of Smartsupp
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
- Knowledge Database
- Co-Browsing
- Agent Scheduling
- Video Chat
- Call Me Option
Specification
Deployment:
Cloud Hosted
Customer Support:
Online (Ticket)
Customization:
No
Languages Support:
English
Who uses Smartsupp
Personal
SMEs
Enterprises
Company Details
- Company Name: Smartsupp
- Headquarter: Brno,
- Website: Visit Website
- Social Media:
Description
Smartsupp Video
Alternative
Smartsupp Screenshots
User Reviews 
Write a Review
Best app to connect with customers!
PROS & CONS
What are the best aspects of this product?
This chat app is really intuitive and user-friendly, both for our team and our customers. The whole team agrees that this is the best app compared to the other chat software we used before.
What aspects are problematic or could work better?
So far, so good!
What specific problems in your company were solved by this product?
It helps us attend to the customers' inquiries even if we're outside the office.
Are you a current user of this product?
Yes
- Floy
Real-time chat with current and potential customers!
PROS & CONS
What are the best aspects of this product?
This is an essential tool if you want to build a relationship with your existing customers and a good impression on potential customers. It can easily be accessed by any of our team so we can immediately respond to their inquiries.
What aspects are problematic or could work better?
The free features are working out great but I hope they would add more space for automated phrases.
What specific problems in your company were solved by this product?
The app has helped us analyze the behavior of our clients when they visit our site. This way we can easily strategize our next marketing moves.
Are you a current user of this product?
Yes
- Royce
Excellent service
Even with the free subscription I am very satisfied with every feature I have, from automated messages to code to add to my website to email transcriptions.... Keep the good work!
- Elie Tannous
Smartsupp is amazing however smart alert is recommended.
Smartsupp has really been amazing for live chat on website. one honest recommendation i can gladly suggest, is that, there should be alert on the phone app automatically when a user visit the website just like whatsapp inasmuch data is actively working. i guess for now it works like, one has to open the app first then subsequent messages can alert.
- IBM Investment
This program is definitely one of the…
This program is definitely one of the top programs very user friendly and easy to use 100 stars for me :)
- Kareem BZE
FAQ's
Smartsupp has 3 plans,
- Free USD 0
- Standard USD 22.5 /User/Month
- Pro USD 108 /User/Month
Smartsupp is the Live Chat Software Used for the below functionalities
Top 5 Smartsupp features
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
Smartsupp provides Online (Ticket) support.
Smartsupp is not allowing Free Trial.