Smile.io
By Smile.io
About Company
Pricing of Smile.io
Free
USD 0
USD 0
- Points program
- Referral program
- Reward emails : Default only
- Analytics : Overview
- Support : Knowledge base
- Points program
- Referral program
- Reward emails : Default only
- Analytics : Overview
- Support : Knowledge base
Starter
USD 49
/Month
USD 0
- Includes features of Free plan
- plus
- Program branding
- Reward emails
- Smile Apps included : 1
- Support : Email support
- Includes features of Free plan
- plus
- Program branding
- Reward emails
- Smile Apps included : 1
- Support : Email support
Growth
USD 199
/Month
USD 0
- Includes features of Starter plan
- plus
- Nudges
- Points expiry
- Advanced reward conditions
- Analytics : Analytics Dashboard
- Smile Apps included : 2
- Support : Priority email & chat
- Includes features of Starter plan
- plus
- Nudges
- Points expiry
- Advanced reward conditions
- Analytics : Analytics Dashboard
- Smile Apps included : 2
- Support : Priority email & chat
Pro
USD 599
/Month
USD 0
- Includes features of Growth plan
- plus
- VIP program
- Smile Apps included : Unlimited
- Support : Access to Success Manager
- Includes features of Growth plan
- plus
- VIP program
- Smile Apps included : Unlimited
- Support : Access to Success Manager
Enterprise
USD 0
USD 0
- Includes features of Pro plan
- plus
- API access
- Custom HTML reward program emails
- Analytics : Analytics dashboards and custom reports
- Support : Dedicated Success Manager
- quarterly checkup
- Includes features of Pro plan
- plus
- API access
- Custom HTML reward program emails
- Analytics : Analytics dashboards and custom reports
- Support : Dedicated Success Manager
- quarterly checkup
Key Features of Smile.io
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Business Hours,Online (Ticket)
Customization:
No
Languages Support:
English
Who uses Smile.io
SMEs
Enterprises
Company Details
- Company Name: Smile.io
- Headquarter: Kitchener,
- Website: Visit Website
- Social Media:
Description
Smile.io Video
Alternative
Smile.io Screenshots
User Reviews Write a Review
Not a bad app
Not a bad app, does the job. However, I would just recommend the developers to work on new features... we have been using their app for years now and it has largely remained the same... it get's boring, and it's always great for new features to be added. Price is also somewhat expensive. Support is OK, but not the fastest I have dealt with.
- Thomas
"Easy To Use Rewards Program"
What do you like best?
This is an easy to use rewards program with an even easier set up. The initial setup took no time at all and had no issues. I highly recommend using Smile.
What do you dislike?
There is not much to dislike. Maybe they could have more options for rewards or something like that. But I find it hard to make a complaint.
Recommendations to others considering the product:
Do it. Easy to use and set up quick.
What problems are you solving with the product? What benefits have you realized?
This program encourages customer loyalty and return purchasers. This makes customers want to make even more purchases and interactions.
- Chase S
"Good, But pricey"
What do you like best?
Its super easy for customers to sign up, and you assign the values and redemption levels you want.
What do you dislike?
It gets really expensive, really fast, once you leave the free version. You are not able to delete customers, even if they never earned points, and you suspect they are fake.
Recommendations to others considering the product:
Evaluate how many users you see and how quickly you will outgrow the free trial
What problems are you solving with the product? What benefits have you realized?
The addition of an out of the box loyalty program is great, and makes it very easy to manage
- Mike M
"Top Notch"
What do you like best?
I appreciate the ease of use! It was so easy to set up and establish a great connection with my customers.
What do you dislike?
I would prefer to have more customizable options as well as placement options.
Recommendations to others considering the product:
Highly recommend as a loyalty management solution!
What problems are you solving with the product? What benefits have you realized?
I am creating a rewards program to help encourage repeat business !
- Antonia W
"Smile.io is very versatile for one software."
What do you like best?
What I like best is the referrals. Personally, our consumers that purchased subscriptions were able to get discounts on upcoming orders by sharing referrals with their friends.
What do you dislike?
Not much. It’s very user friendly and simple.
Recommendations to others considering the product:
It’s great. I haven’t tried any similar softwares to compare smile.io to, but you definitely can’t go wrong with this one. You can also add points to a consumers account for any reason needed.
What problems are you solving with the product? What benefits have you realized?
The ability to control multiple things within one app. The benefits are that the app tracks your consumer points (for discounts and such) and automatically creates a referrals code on the consumer end of the software.
- User in Apparel & Fashion
FAQ's
Smile.io has 5 plans,
- Free USD 0
- Starter USD 49 /Month
- Growth USD 199 /Month
- Pro USD 599 /Month
- Enterprise USD 0
Smile.io provides Business Hours,Online (Ticket) support.
Smile.io is not allowing Free Trial.