About Company

Smile.io is the world’s largest loyalty points provider for scaling e-commerce businesses. It helps organisations build exciting reward programs for their customers and currently caters to over 50,000 merchants across the globe. The platform also turns out to be helpful for businesses to boost their repeat purchases by enabling customers to collect redeemable points on various websites via a real-time rewards panel present within the same. Smile.io comes armed with a variety of exciting features, allowing its users generate a shopping experience true to their designs. Smile UI lets users design an on-site experience for their websites that is intuitive and light. Smile for admins helps users manage various rewards and loyalty programs in a seamless manner by adding adequate changes without throwing the rhythm off the entire page. Ultimately, real-time integration with third-party portals like Mailchimp, Privy, Gorgias, Okendo, and Kalviyo, lets users develop marketing strategies that improve the site-surfing

Pricing of Smile.io

Free

USD 0

USD 0

  • Points program
  • Referral program
  • Reward emails : Default only
  • Analytics : Overview
  • Support : Knowledge base
  • Points program
  • Referral program
  • Reward emails : Default only
  • Analytics : Overview
  • Support : Knowledge base

Starter

USD 49

/Month

USD 0

  • Includes features of Free plan
  • plus
  • Program branding
  • Reward emails
  • Smile Apps included : 1
  • Support : Email support
  • Includes features of Free plan
  • plus
  • Program branding
  • Reward emails
  • Smile Apps included : 1
  • Support : Email support

Growth

USD 199

/Month

USD 0

  • Includes features of Starter plan
  • plus
  • Nudges
  • Points expiry
  • Advanced reward conditions
  • Analytics : Analytics Dashboard
  • Smile Apps included : 2
  • Support : Priority email & chat
  • Includes features of Starter plan
  • plus
  • Nudges
  • Points expiry
  • Advanced reward conditions
  • Analytics : Analytics Dashboard
  • Smile Apps included : 2
  • Support : Priority email & chat

Pro

USD 599

/Month

USD 0

  • Includes features of Growth plan
  • plus
  • VIP program
  • Smile Apps included : Unlimited
  • Support : Access to Success Manager
  • Includes features of Growth plan
  • plus
  • VIP program
  • Smile Apps included : Unlimited
  • Support : Access to Success Manager

Enterprise

USD 0

USD 0

  • Includes features of Pro plan
  • plus
  • API access
  • Custom HTML reward program emails
  • Analytics : Analytics dashboards and custom reports
  • Support : Dedicated Success Manager
  • quarterly checkup
  • Includes features of Pro plan
  • plus
  • API access
  • Custom HTML reward program emails
  • Analytics : Analytics dashboards and custom reports
  • Support : Dedicated Success Manager
  • quarterly checkup

Key Features of Smile.io

Specification

Other Categories:

Customer Advocacy Software

Deployment:

Cloud Hosted

Customer Support:

Business Hours,Online (Ticket)

Customization:

No

Languages Support:

English

Who uses Smile.io

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Smile.io
  • Headquarter: Kitchener,
  • Website: Visit Website
  • Social Media:

Description

Smile.io Video

Alternative

Repshift

By Repshift

Omnistar Affiliate Software

By Omnistar Affiliate Software

Swagbucks

By Swagbucks

Smile.io Screenshots

User Reviews Review Write a Review

quote
Not a bad app

Not a bad app, does the job. However, I would just recommend the developers to work on new features... we have been using their app for years now and it has largely remained the same... it get's boring, and it's always great for new features to be added. Price is also somewhat expensive. Support is OK, but not the fastest I have dealt with.

TH
- Thomas
Reviewed at 23/11/2021
Source: trustpilot.com
quote
"Easy To Use Rewards Program"

What do you like best?

This is an easy to use rewards program with an even easier set up. The initial setup took no time at all and had no issues. I highly recommend using Smile.

What do you dislike?

There is not much to dislike. Maybe they could have more options for rewards or something like that. But I find it hard to make a complaint.

Recommendations to others considering the product:

Do it. Easy to use and set up quick.

What problems are you solving with the product? What benefits have you realized?

This program encourages customer loyalty and return purchasers. This makes customers want to make even more purchases and interactions.

CS
- Chase S
Reviewed at 17/11/2020
Source: g2crowd.com
quote
"Good, But pricey"

What do you like best?

Its super easy for customers to sign up, and you assign the values and redemption levels you want.

What do you dislike?

It gets really expensive, really fast, once you leave the free version. You are not able to delete customers, even if they never earned points, and you suspect they are fake.

Recommendations to others considering the product:

Evaluate how many users you see and how quickly you will outgrow the free trial

What problems are you solving with the product? What benefits have you realized?

The addition of an out of the box loyalty program is great, and makes it very easy to manage

MM
- Mike M
Reviewed at 12/05/2019
Source: g2crowd.com
quote
"Top Notch"

What do you like best?

I appreciate the ease of use! It was so easy to set up and establish a great connection with my customers.

What do you dislike?

I would prefer to have more customizable options as well as placement options.

Recommendations to others considering the product:

Highly recommend as a loyalty management solution!

What problems are you solving with the product? What benefits have you realized?

I am creating a rewards program to help encourage repeat business !

AW
- Antonia W
Reviewed at 26/04/2019
Source: g2crowd.com
quote
"Smile.io is very versatile for one software."

What do you like best?

What I like best is the referrals. Personally, our consumers that purchased subscriptions were able to get discounts on upcoming orders by sharing referrals with their friends.

What do you dislike?

Not much. It’s very user friendly and simple.

Recommendations to others considering the product:

It’s great. I haven’t tried any similar softwares to compare smile.io to, but you definitely can’t go wrong with this one. You can also add points to a consumers account for any reason needed.

What problems are you solving with the product? What benefits have you realized?

The ability to control multiple things within one app. The benefits are that the app tracks your consumer points (for discounts and such) and automatically creates a referrals code on the consumer end of the software.

UI
- User in Apparel & Fashion
Reviewed at 16/04/2019
Source: g2crowd.com

FAQ's

Smile.io has 5 plans,

  • Free USD 0
  • Starter USD 49 /Month
  • Growth USD 199 /Month
  • Pro USD 599 /Month
  • Enterprise USD 0

Smile.io provides Business Hours,Online (Ticket) support.

Smile.io is not allowing Free Trial.