SnapComms
By SnapComms
About Company
Pricing of SnapComms
Inform
USD 9
/User/Year
USD 0
- 2
- 001-5
- 000 Employees
- Alerts
- Tickers
- Screensavers
- Employee App with Newsfeed
- Multi Device
- Scheduling and Recurrence
- Targeting
- Reporting
- Ready-to-go Templates
- 2
- 001-5
- 000 Employees
- Alerts
- Tickers
- Screensavers
- Employee App with Newsfeed
- Multi Device
- Scheduling and Recurrence
- Targeting
- Reporting
- Ready-to-go Templates
Engage
USD 14
/User/Year
USD 0
- 2
- 001-5
- 000 Employees
- Alerts
- Tickers
- Screensavers
- Wallpapers and Lock Screens
- Surveys and Quizzes
- Newsletters
- Employee App with Newsfeed
- Social Interactions
- Multi Device
- Scheduling and Recurrence
- Targeting
- Reporting
- Ready-to-go Templates
- 2
- 001-5
- 000 Employees
- Alerts
- Tickers
- Screensavers
- Wallpapers and Lock Screens
- Surveys and Quizzes
- Newsletters
- Employee App with Newsfeed
- Social Interactions
- Multi Device
- Scheduling and Recurrence
- Targeting
- Reporting
- Ready-to-go Templates
Key Features of SnapComms
- Targeted Notification
- Notification Scheduling
- Multi-channel Messaging
- Visual Notification
- Web Notification
- Mobile Notification
- Push Automation
- Visitor Segementation
- Analytics (Social Media)
- A/B Testing
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Phone,Business Hours,Online (Ticket)
Customization:
No
Languages Support:
English
Who uses SnapComms
SMEs
Enterprises
Company Details
- Company Name: SnapComms
- Headquarter: Takapuna, Auckland New Zealand
- Website: Visit Website
- Social Media:
Description
SnapComms Video
Alternative
SnapComms Screenshots
User Reviews Write a Review
"Excellent product and fantastic customer service"
What do you like best?
Customer service
Ease of use
Swift technical assistance
What do you dislike?
Nothing really, find the product very good
What problems are you solving with the product? What benefits have you realized?
By using snap comms we’ve been able to more effectively communicate with our customer base
- Administrator in Hospital & Health Care
"Wonderful customer service and excellent software! Definitely recommend"
What do you like best?
The Customer Service! We have been very busy with COVID and our Snapcomms liaisons regularly checked in to ensure we felt supported and had the tools we needed to progress in understanding and implementing the application. Always very friendly and professional, the Snapcomms team assigned to us always made themselves immediately available for further training and any questions. Training always involved detailed and easy to follow presentations, sharing of screens, friendly tips and the teams professional attitudes and expertise provided me with deeper understanding of the applications that made me passionate to use the content manager!
What do you dislike?
Nothing - always felt very important to the Snapcomms staff and find the content manager/reports very nice to use.
Recommendations to others considering the product:
We reviewed multiple organisations like Snapcomms before making the decision to go with Snapcomms.
Snapcomms was by far the most professional, prepared and supportive. Often when implementing new softwares you can feel left high and dry by the company once you have signed the contract but Snapcomms has been nothing but super supportive and always readily available for us should we have any need for further training or questions.
What problems are you solving with the product? What benefits have you realized?
More engagement with staff as often important news or messages were sent to staff via email which both cluttered inboxes but went unread. With snapcomms it is a fun, succinct, visual way to grab employee attention and get our message across.
Even using the scrolling ticker for minor news such as "Staff newsletter now available on intranet" has increased readership/engagement as often people would not go looking for this information but it is super accessible via one click!
- Maddy N
"They aren't happy until you have everything you need; from information to training and on-boarding."
What do you like best?
Every employee of snapcomms I have dealt with is both highly proficient and friendly. You really get a sense that you are part of a 'team' and they are motivated by your ability to use the solution you purchased. Speaking of which, compared to other providers the pricing is highly competitive and transparent; something that other providers can't always say.
What do you dislike?
We have been working with snapcomms since March, 3 months in total. As of writing this review I don't have any criticism of the solution provided, on-boarding process or customer service. All have been exceptional.
What problems are you solving with the product? What benefits have you realized?
I initially reviewed snapcomms for it's emergency communication capabilities; however, subsequent exposure to available features mean that snapcomms is becoming more of an integrated tool within the City's all round communications capabilities.
- David W
"SnapComms has increased readership of our companywide messages significantly"
What do you like best?
I like that we can post engaging multimedia messages, and track readship
What do you dislike?
I dislike that we have to use several workarounds for features that do not exist in SnapComms yet, or do not work fully. Examples: archive messages without having to leave them published indefinitely, print/PDF messages, get notified via email about SnapComms survey responses.
What problems are you solving with the product? What benefits have you realized?
Our email campaigns were only getting 40-50% read rates. Our SnapComms have all had 80-95%.
We were unable to share videos, animations, and surveys directly in our emails, which we can now do with SnapComms.
- Administrator in Architecture & Planning
"SnapComms caught employees' attention and made reaching them easy."
What do you like best?
Can target messages to many or few; Several formats that create interest and get attention; Easy to use even if you aren't "techy".
What do you dislike?
Mobile feed view isn't as catchy as other formats.
Recommendations to others considering the product:
Don't be scared to try it on simple messages or use it to drive traffic to another info source, or even send directives to select target audiences. Let people know you've got a new tool. In our organization, people worry about viruses and phishing and hesitate to click to quickly. Let them know it's coming to ease any security concerns they might have.
What problems are you solving with the product? What benefits have you realized?
We're reaching all employees within minutes of a decision. We're not clogging up their emails and we're ensuring stronger communication using SnapComms.
- Administrator in Entertainment
FAQ's
SnapComms has 2 plans,
- Inform USD 9 /User/Year
- Engage USD 14 /User/Year
SnapComms is the Push Notification Software Used for the below functionalities
Top 5 SnapComms features
- Targeted Notification
- Notification Scheduling
- Multi-channel Messaging
- Visual Notification
- Web Notification
SnapComms provides Phone,Business Hours,Online (Ticket) support.
SnapComms is not allowing Free Trial.