Sprout Social
By Sprout Social
Yearly,Monthly
0 Days
About Company
Pricing of Sprout Social
Standard
USD 99
/User/Month
USD
- 5 social profiles
- All-in-one social inbox
- Publish
- schedule
- draft and queue posts
- Social content calendar
- Review management
- Profiles
- keywords and locations monitoring
- Tasking and social CRM tools
- Group
- profile and post-level reporting
- Paid promotion tools to boost Facebook posts
- iOS and Android mobile apps
- Listening
- Premium Analytics
- Employee Advocacy
- 5 social profiles
- All-in-one social inbox
- Publish
- schedule
- draft and queue posts
- Social content calendar
- Review management
- Profiles
- keywords
Professional
USD 169
/User/Month
USD
- 10 social profiles
- Includes features of Standard plan
- plus
- Competitive reports for Instagram
- Facebook and Twitter
- Incoming and outgoing message content tagging
- Custom workflows for multiple approvers and steps
- Scheduling for optimal send times
- Response rate and time analysis reports
- Trend analysis for Twitter keywords and hashtags
- Paid social reporting for Facebook
- Twitter and LinkedIn
- Helpdesk
- CRM and Social Commerce integrations
- Includes features of Add-ons
- 10 social profiles
- In
Advanced
USD 279
/User/Month
USD
- 10 social profiles
- Includes features of Professional plan
- plus
- Message Spike Alerts for increased message activity
- Digital asset and content library
- Chatbots with automation tools
- Saved and suggested replies
- Inbox rule builder for automated actions
- Automated Link Tracking
- Twitter surveys to define CSAT or NPS
- Includes features of Add-ons
- 10 social profiles
- Includes features of Professional plan
- plus
- Message Spike Alerts for increased message activity
- Digital asset and content library
- Chatbots
Key Features of Sprout Social
- Alert Notifications
- Report Generation
- Time on site Tracking
- Content Management
- Posts Scheduling
- Multi-User Collaboration
- Multi-Account Management
- Customer Engagement
- Brand Tracking
- Auto Publishing
- Analytics (Social Media)
- Social Media Monitoring
Specification
Other Categories:
CRM Software, Customer Success Software, Social Media Management Software, Business Management Software, Business Management Software For Mac, Accounting Software, HR Software, Marketing Analytics Software, Project Management Software, Resource Management Software, Task Management Software, Customer Support Software, Customer Experience Management Software, Accounts Payable Software, Customer loyalty software, Publishing And Subscriptions Software, Social Networking Software, Social Media Marketing Software, Project Portfolio Management Software, IT Project Management Software, Mobile Content Management System, Brand Management Software, customer service software
Deployment:
Cloud Hosted
Customer Support:
Phone,Online (Ticket),Business Hours
Customization:
No
Languages Support:
English
Who uses Sprout Social
Personal
SMEs
Enterprises
Company Details
- Company Name: Sprout Social
- Headquarter: Chicago, Illinois United States
- Website: Visit Website
- Social Media:
Description
Sprout Social Video
Alternative
Sprout Social Screenshots
User Reviews 
Write a Review
Very negative experience with them
Very negative experience with them. They charge a very high price point, which would be ok if the customer service matched the premium cost. Sadly it does not. The software is fine but honestly, there are many other better companies that offer a much better service and a lot lot cheaper.
- Jayco Websites
Absolutely no customer support.
Absolutely no customer support.Requested a demo wanting to start using their product and nothing, rob and jade on two occasions said my request had been made high priority and someone would be in touch, had to chase three times and it’s been a month. Nothing. I can’t imagine the radio silence I’d get if I actually had a problem with my subscription or calendar. Taking my business to Content Cal.
- Lili
Do NOT user Sprout Social
While Sprout Social offers some great tools, the pricing, terms, service, and innovation is lacking. We are a very young startup that got stuck with Sprout due to our communications lead's decision to sign up, leaving the company shortly thereafter. I reached out to support to discuss the potential for a prorated refund of our annual subscription. I had a few reasons:1. Sprout does not offer multiple users at a reasonable price.2. Sprout cannot post Instagram carousels automatically. Each post must be manually entered after an automatic reminder from Sprout.3. I reached out to support to discuss this, and after 10 days of silence, I had to reach out twice to get a reply. Their reply was robotic - "Your account is an annual account and agreed to the terms of service, therefore we cannot offer a refund."I wrote a sincere email explaining that as a young startup with limited capital, this scenario was really harming us. Instead of acknowledging any of what I said, I was told the date of our sign up, the terms, and essentially that we're stuck with Sprout for the year.I would not recommend Sprout Social. Try Hootsuite, Sked, or any other alternative that offers more users, more features, and better service for far less money.
- Gal Ben-Chanoch
Great Experience
A BEYOND wonderful experience have Sprout Social. We tried other companies and Sprout is definitely a step above the rest. Great customer service, great analytics, quick answering, great problem solving. We will be renewing yearly.
- Hannah Crawford
Cool scheduling
Cool scheduling, superb SMM tool to run your business and get connected with outer world. Thanks
- Xavier Vitte
FAQ's
Sprout Social has 3 plans,
- Standard USD 99 /User/Month
- Professional USD 169 /User/Month
- Advanced USD 279 /User/Month
Sprout Social is the Social Media Management Software Used for the below functionalities
Top 5 Sprout Social features
- Alert Notifications
- Report Generation
- Time on site Tracking
- Content Management
- Posts Scheduling
Sprout Social provides Phone,Online (Ticket),Business Hours support.
Sprout Social is not allowing Free Trial.