About Company

Support Hub is an ideal help desk software that lets businesses easily deal with customer support tickets, collect customers information and create a knowledge base to offer the best possible support for businesses. This software allows individuals to handle customer support tickets easily and formulate a knowledge database and stay in contact with other platforms that the individuals use to keep businesses growing. Support Hub is an All-in-One solution that comprises various features that include canned responses that save and reuse some common replies to enhance response time. You can easily remove and export and import customer information directly from the admin panel through the customer management feature. And through the knowledge base feature, you can immediately create comprehensive documentation, so customers can easily find the answer they are looking for. Support Hub also integrates with Envato integration that lets customers connect with their Envato account to provide a better support experience. With Support Hub, users can additionally set up an auto-responder

Pricing of Support Hub

Free

USD 0

USD 0

  • 1 Support Agent
  • 1 Support Category
  • Unlimited Customers
  • Unlimited Tickets
  • Public Article Collections
  • 1 Support Agent
  • 1 Support Category
  • Unlimited Customers
  • Unlimited Tickets
  • Public Article Collections

Starter

USD 19

/Month

USD 0

  • Up to 3 Support Agents
  • Unlimited Categories
  • Includes features of Free plan
  • plus
  • Public and Private Article Collections
  • Up to 3 Support Agents
  • Unlimited Categories
  • Includes features of Free plan
  • plus
  • Public and Private Article Collections

Standard

USD 59

/Month

USD 0

  • Up to 7 Support Agents
  • Includes features of Starter plan
  • Up to 7 Support Agents
  • Includes features of Starter plan

Elite

USD 149

/Month

USD 0

  • Unlimited Support Agents
  • Includes features of Standard plan
  • Unlimited Support Agents
  • Includes features of Standard plan

Key Features of Support Hub

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Document Storage

Specification

Other Categories:

Help Desk Software, Help Desk Software For Free, Help Desk Software For Mac

Deployment:

Cloud Hosted

Customer Support:

Online (Ticket)

Customization:

No

Languages Support:

English

Who uses Support Hub

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Support Hub
  • Headquarter: NA,
  • Website: Visit Website
  • Social Media:

Description

Support Hub Video

Support Hub Screenshots

FAQ's

Support Hub has 4 plans,

  • Free USD 0
  • Starter USD 19 /Month
  • Standard USD 59 /Month
  • Elite USD 149 /Month

Support Hub is the Help Desk Software Used for the below functionalities

Top 5 Support Hub features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding

Support Hub provides Online (Ticket) support.

Support Hub is not allowing Free Trial.