About Company

SurveyLab is a professional, easy-to-use questionnaire software and online survey tool designed to offer research-based inputs on customer experience, employee insights, market research and digital engagements. The software can be integrated with your business site, facilitating automation of research and reporting workflow. The multiple devices and multi-language features of this software allow maximum outreach for every survey. SurveyLab also offers dedicated customer support that can be tailored to your specific needs, allowing a seamless run of surveys and questionnaires.

Pricing of SurveyLab

Starter

USD 49

/Month

USD 40

/Month

  • Multichannel surveys
  • Survey logic
  • CSV
  • Excel export
  • NPS
  • CSAT
  • CES
  • Report filters
  • Survey themes
  • 1000 responses / month
  • Multichannel surveys
  • Survey logic
  • CSV
  • Excel export
  • NPS
  • CSAT
  • CES
  • Report filters
  • Survey themes
  • 1000 responses / month

Advanced

USD 99

/Month

USD 82

/Month

  • Includes features of Starter plan
  • plus
  • Data trends
  • SPSS export
  • Piping
  • Metrics
  • Answer choice rotation
  • Multilanguage surveys
  • 2500 responses / month
  • Includes features of Starter plan
  • plus
  • Data trends
  • SPSS export
  • Piping
  • Metrics
  • Answer choice rotation
  • Multilanguage surveys
  • 2500 responses / month

Professional

USD 249

/Month

USD 207

/Month

  • Includes features of Advanced plan
  • plus
  • Advanced survey logic
  • Offline responses
  • Mobile app
  • Support module
  • Quotas
  • Question and pages rotation
  • Cross tab reports
  • Dashboards
  • 3 users
  • Includes features of Advanced plan
  • plus
  • Advanced survey logic
  • Offline responses
  • Mobile app
  • Support module
  • Quotas
  • Question and pages rotation
  • Cross tab reports
  • Dashboards
  • 3 users

Enterprise

USD 0

USD 0

  • Includes features of Professional plan
  • plus
  • Widgets
  • 360 surveys
  • Online survey panel
  • API & integration
  • White label
  • On-demand development
  • On-premise
  • 5+ users
  • Dedicated support
  • SLA
  • Includes features of Professional plan
  • plus
  • Widgets
  • 360 surveys
  • Online survey panel
  • API & integration
  • White label
  • On-demand development
  • On-premise
  • 5+ users
  • Dedicated support
  • SLA

Key Features of SurveyLab

Specification

Deployment:

Cloud Hosted

Customer Support:

Business Hours,Online (Ticket)

Customization:

No

Languages Support:

English

Who uses SurveyLab

Personal
Personal
SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: SurveyLab
  • Headquarter: Warsaw, Warsaw Poland
  • Website: Visit Website
  • Social Media:

Description

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SurveyLab Screenshots

User Reviews Review Write a Review

quote
Upfront, complete and is easy to use

PROS & CONS

What are the best aspects of this product?

A convenient and flawless survey tool. Gives me no hassles when used, especially that it carries all options I need.

What aspects are problematic or could work better?

This is a very flawless platform. It has no errors or issues even on critical tasks.

What specific problems in your company were solved by this product?

I am assigned to help in coming up with an organizational structure that covers social, legal and medical care accessibility of art workers in our country. And SurveyLab is helping me a lot in mapping all the demands of these workers efficiently. It helps me in coming up with an easy to view the presentation of such maps.

Are you a current user of this product?

No

CL
- Clifford
Reviewed at 24/11/2021
Source: financesonline.com
quote
Good survey tools for our project

PROS & CONS

What are the best aspects of this product?

I like that I can create surveys easily with MySurveyLab, and they offer user panels, which I need for my current projects. It also comes with excellent reporting and a helpful help desk that is ready to answer all my concerns and questions.

What aspects are problematic or could work better?

I don’t like that I cannot pay for sampling services using cards. It could have been better if my subscription can be paid via cards.

What specific problems in your company were solved by this product?

Our organization has a bold theory that we want to confirm or refuse. We cannot make a final decision without interviewing with a user panel first. We can now do some interview easily and confirm the theory and proceed with the project. This solution keeps everything easier, simpler, and safer for us.

Are you a current user of this product?

Yes

VE
- Verla
Reviewed at 31/10/2021
Source: financesonline.com
quote
Valuable survey tool that fits my needs

PROS & CONS

What are the best aspects of this product?

SurveyLab features a huge arsenal of survey tools that I’ve used for some of my projects, and it has packed all of them into a simple and user friendly interface. It has handled all of my tedious data and survey projects way back in business school, especially that I have used its premium features. Everything is really worth paying for!

What aspects are problematic or could work better?

It only needs additional useful options for reporting. Other than that, it works just perfect that I cannot think of any bad thing about the tool.

What specific problems in your company were solved by this product?

This has helped me a lot throughout all projects involving surveys and data gathering. It aids me through problem-solving and is also a help for properly communicating with others.

Are you a current user of this product?

No

AR
- Arlene
Reviewed at 16/08/2021
Source: financesonline.com
quote
Easy to use and helpful software

PROS & CONS

What are the best aspects of this product?

I like that MySurveyLab has open-ended questions with different fields. It helps us manage users and multiply researches easily. The help support is also responsive whenever I encounter issues, or I need extra help.

What aspects are problematic or could work better?

There’s nothing I don’t like about MySurveyLab. Everything is there already!

What specific problems in your company were solved by this product?

MySurveyLab is a reliable solution that we are using not only for conducting scientific research but also in teaching learners.

Are you a current user of this product?

Yes

CL
- Claire
Reviewed at 16/08/2021
Source: financesonline.com
quote
User support is a big help

PROS & CONS

What are the best aspects of this product?

It comes in a convenient monthly payment deal. I find the drag and drop features very useful for my tasks. The user support is also great because they easily answer all my queries regarding the tool.

What aspects are problematic or could work better?

It loads quite sluggishly, although it is somehow satisfactory for me. Also, some of its essential features are difficult to see.

What specific problems in your company were solved by this product?

The tool has reliable technical support that helps me anytime. Also, its monthly payment deal is perfect for academic research purposes.

Are you a current user of this product?

No

FR
- Frank
Reviewed at 13/08/2021
Source: financesonline.com

FAQ's

SurveyLab has 4 plans,

  • Starter USD 49 /Month
  • Advanced USD 99 /Month
  • Professional USD 249 /Month
  • Enterprise USD 0

SurveyLab provides Business Hours,Online (Ticket) support.

SurveyLab is not allowing Free Trial.