Talisma KnowledgeBase
By Talisma KnowledgeBase
Onetime(Perpetual License)
Not Available
About Company
The Talisma Knowledgebase allows service and support groups to capture, create, and refine knowledge solutions as part of their daily workflow. Solutions that are approved and published to the knowledgebase become immediately available for shared use across functional areas and multiple channels, including phone, email, chat, and the Web. Tracking and reporting features include knowledge articles accessed, categories of knowledge used, questions asked that did not result in a correct answer, customer satisfaction levels, and much more.
Pricing of Talisma KnowledgeBase
Talisma KnowledgeBase
USD 0
USD 0
- Handle larger enquiry volumes and better manage spikes in demand
- Reduce hold times
- increase first-time resolution rates
- resolve issues faster
- deliver precise answers
- and offer self-service options for long-term customer loyalty
- Direct the easiest
- most repetitive questions to Web self-service
- Experience an immediate return on investment by directing expensive phone calls to the Web
- while maintaining current staffing levels
- Handle larger enquiry volumes and better manage spikes in demand
- Red
Key Features of Talisma KnowledgeBase
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Online (Ticket)
Customization:
No
Languages Support:
English
Who uses Talisma KnowledgeBase
SMEs
Enterprises
Company Details
- Company Name: Talisma KnowledgeBase
- Headquarter: Bangalore, Karnataka India
- Website: Visit Website
- Social Media:
Description
Talisma KnowledgeBase Video
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FAQ's
Q. How much does Talisma KnowledgeBase cost?
Talisma KnowledgeBase has 1 plans,
- Talisma KnowledgeBase USD 0
Q. What type of support does Talisma KnowledgeBase provide?
Talisma KnowledgeBase provides Online (Ticket) support.
Q. Does Talisma KnowledgeBase offer a free trial?
Talisma KnowledgeBase is not allowing Free Trial.