About Company

Talkable is a company that helps other companies to get and keep customers by using word of mouth. They have a lot of experience in e-commerce, and they use data analysis to figure out who your most valuable customers are and how to keep them. They also do A/B testing to see what works best.

Pricing of Talkable

Self-serve plan

USD 0

USD 0

  • Multiple campaign templates and on-site placement options
  • A/B testing suite
  • Comprehensive reporting suite
  • Fraud protection settings
  • Assisted technical onboarding and training
  • Ongoing email support
  • Multiple campaign templates and on-site placement options
  • A/B testing suite
  • Comprehensive reporting suite
  • Fraud protection settings
  • Assisted technical onboarding and training
  • Ongoing email support

Managed plan

USD 0

USD 0

  • Multiple campaign templates and on-site placement options
  • A/B testing suite
  • Comprehensive reporting suite
  • Fraud protection settings
  • Assisted technical onboarding and training
  • Ongoing email support
  • Multiple campaign templates and on-site placement options
  • A/B testing suite
  • Comprehensive reporting suite
  • Fraud protection settings
  • Assisted technical onboarding and training
  • Ongoing email support

Key Features of Talkable

Specification

Other Categories:

Loyalty Management Software

Deployment:

Cloud Hosted

Customer Support:

Business Hours,Online (Ticket)

Customization:

No

Languages Support:

English

Who uses Talkable

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Talkable
  • Headquarter: San Francisco, California United States
  • Website: Visit Website
  • Social Media:

Description

Talkable Video

Alternative

Fivestars

By Fivestars

LoyaltyMast

By LoyaltyMast

Ackroo

By Ackroo

Talkable Screenshots

User Reviews Review Write a Review

quote
"Refer a Friend Strategies"

What do you like best?

I really enjoy that my account reps are coming each month with new ideas and not just project managing account.

What do you dislike?

I don't particularly dislike any part of it, just wish some of the creatives were a bit more polished to aligned with our brand.

What problems are you solving with the product? What benefits have you realized?

We need to be able to have a solid refer a friend program and Talkable definitely is the great solution for us. I hadn't realized all of the abilities to A/B test within a program like this until some were presented.

AI
- Administrator in Retail
Reviewed at 24/06/2020
Source: g2crowd.com
quote
"Great plug and play solution w/ a world-class team"

What do you like best?

Hands off management of our referral program, which consistently brings in high quality new customers every month. All in all, a very high ROI on both dollars and time spent.

What do you dislike?

Since Talkable's current scope is limited to just referral software, the costs of added programs like loyalty, etc. can add up, and the impact becomes more and more vague as you bring on more and more partners. But it sounds like Talkable could be addressing this issue in the near future.

What problems are you solving with the product? What benefits have you realized?

We're bringing in high quality new customers for a very low CPA every month, without doing really any additional work internally.

CR
- Chance R
Reviewed at 22/06/2020
Source: g2crowd.com
quote
"Great software and even better team to work with"

What do you like best?

The platform hasn't ever been buggy for us, and the Talkable team we work with is incredibly responsive and proactive about implementing changes, testing, and optimizing with very little effort needed on our end. The flexibility of the platform is incredible too. There are many different options for testing referral incentives, coupon codes, sweepstakes for referrals, sharing settings, etc. which has led to the successful testing of our program. We've found cost-saving and even revenue-boosting incentives that have brought brand new customers to our site. As a prospective campaign, the ROI has been impressive.

What do you dislike?

There hasn't been anything that I've disliked about Talkable so far. They have been wonderful to work with.

Recommendations to others considering the product:

Talkable provides support unlike any other software company I have worked with. With the amount of work we have, having a true partner in this space has been critical to the undeniable success of our program. I can't recommend Talkable and the people that work there highly enough!

What problems are you solving with the product? What benefits have you realized?

We use Talkable to run our referral program. With the team in place, we essentially just approve the tests they come up with to run and they do all of the implementation and analysis. It's been great to be able to essentially pass this initiative to a team that really understands the program. When there is something we want to test, they get it together for us quickly and offer amazing support. Time is one of our biggest issues, so having a team that can take up most of the legwork has proven beneficial.

CB
- Ciera B
Reviewed at 11/06/2020
Source: g2crowd.com
quote
"Talkable review"

What do you like best?

The Customer Service Manager and Campaign Manager are top notch. Their service and knowledge is superb.

What do you dislike?

Nothing at this moment. Everything is excellent

What problems are you solving with the product? What benefits have you realized?

We are capturing many more purchases through new and existing students. The program is customizable and easy.

AG
- Austin G
Reviewed at 11/06/2020
Source: g2crowd.com
quote
"Efficient referral program with great support"

What do you like best?

Talkable program exceeded my expectations in terms of sales volume and traffic quality. Our account managers take care of optimization and offer lots of test and ideas during calls. One of the best provider on the market.

What do you dislike?

We are still working on reporting that will suit our need, otherwise, it's all good.

What problems are you solving with the product? What benefits have you realized?

increase the amount of subscriptions and turn word of mouth into marketing channel

RU
- Russ U
Reviewed at 09/02/2020
Source: g2crowd.com

FAQ's

Talkable has 2 plans,

  • Self-serve plan USD 0
  • Managed plan USD 0

Talkable provides Business Hours,Online (Ticket) support.

Talkable is not allowing Free Trial.