About Company

Teladoc provides a platform for healthcare professionals across all specialties, including physicians, dermatologists, dietitians, behavioral health, to connect with patients via phone, video, or app. Before your first virtual care visit, set up your account online or on the app, and then complete a brief medical history (it will help your doctor treat or advise you better). Whether it’s a prescription sent to the pharmacy of your choice, the guidance to move forward, or a review of your condition from a medical expert, Teladoc can help.

Pricing of Teladoc

Teladoc

USD 0

USD 0

  • Mental Health
  • Dermatology
  • Medical Experts
  • Caregiver
  • STD Testing
  • Nutrition
  • Mental Health
  • Dermatology
  • Medical Experts
  • Caregiver
  • STD Testing
  • Nutrition

Key Features of Teladoc

  • Personalized URL
  • Care Summary
  • Patient Queue
  • Patient Portal
  • GDPR Compliance
  • HIPAA Compliant
  • Payments
  • File Transfer
  • Reminders
  • Patient Records Management
  • Alert Notifications
  • Live Chat

Specification

Other Categories:

Telemedicine Software

Deployment:

Cloud Hosted

Customer Support:

Phone,Online (Ticket)

Customization:

No

Languages Support:

English

Who uses Teladoc

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Teladoc
  • Headquarter: Purchase,
  • Website: Visit Website
  • Social Media:

Description

Teladoc Video

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Teladoc Screenshots

User Reviews Review Write a Review

quote
"Easy option for virtual care"

What do you like best?

Simple app to use and never issues connecting with medical professionals. I've only used it once or twice, but each experience has been pleasant and helpful. During Covid, it's been nice peace of mind.

What do you dislike?

Nothing disliked so far! It's a great alternative to in-person care, especially during the pandemic.

What problems are you solving with the product? What benefits have you realized?

Getting advice and consultation on healthcare topics. It's a quick, effective way to receive care.

SM
- Samuel M
Reviewed at 16/11/2020
Source: g2crowd.com
quote
"Room for improvement but not bad"

What do you like best?

Maybe than going to the doctor but if you want to speak to a physician that is not an option.

What do you dislike?

I think a UX person is necessary. It is unclear what happens next after filling out really robust paperwork online — which takes a lot time and is easy to get lost in. It never says like “you won’t need to speak to a doctor”. So the whole time I thought this was just paperwork to even make an appointment to see a physician. But rather, the doc was able to prescribe medicine without seeing me. I don’t know if this is always the case though. So really a UX overhaul would go a long way.

Also a better integration with mobile devices would rock. Uploading photos from iPhone was challenge because they don’t support HEIC images.

What problems are you solving with the product? What benefits have you realized?

It is faster than going to a doctor and probably cheaper. It feels tedious and impersonal too though.

MP
- Matt P
Reviewed at 21/09/2020
Source: g2crowd.com
quote
"Easy option for virtual care"

What do you like best?

Simple app to use and never issues connecting with medical professionals. I've only used it once or twice, but each experience has been pleasant and helpful

What do you dislike?

Nothing disliked so far! It's a great alternative to in-person care, especially during Covid-19.

What problems are you solving with the product? What benefits have you realized?

Getting advice and consultation on healthcare topics. It's a quick, effective way to receive care.

SM
- Samuel M
Reviewed at 26/07/2020
Source: g2crowd.com
quote
"Really a trash experience"

What do you like best?

I honestly hate the product. My company pays for it and the experience is seriously so bad. If you are in HR and are reviewing this product for your company, I'd look elsewhere.

What do you dislike?

Creating an appointment took nearly 30 minutes. The form asks about non relevant symptoms but makes the fields required. It makes you upload images but doesn't allow files taken from an iphone -- so they need to be converted to jpegs. Also I got to the end and there is a lot of weirdness about what address is on file.

Worse though is I have no idea when I'm going to see a doctor. You go through all this to request an email from a doctor — and even that is two business days. They sell themselves as convenient healthcare of the future.

I used the program once before and their video chat software was garbage then. The doctor had bad wifi connection too so he couldn't hear anything i was saying. I was literally shouting my symptoms at the computer — not fun if living in an apartment complex with thin walls. Also the video window is so so small.

Honestly just really hate this product.

What problems are you solving with the product? What benefits have you realized?

Technological. The forms, payments and video software are extremely poor quality. A competent UX Designer could fix this.

MP
- Matt P
Reviewed at 01/07/2020
Source: g2crowd.com
quote
"Teledoc is ridiculous"

What do you like best?

It sounded good, until I started to sign up for the service

What do you dislike?

If you do not have Blue cross/Blue shield or private pay you can't use this service

Recommendations to others considering the product:

Do not use

What problems are you solving with the product? What benefits have you realized?

Nothing

KS
- Kim S
Reviewed at 25/04/2019
Source: g2crowd.com

FAQ's

Teladoc has 1 plans,

  • Teladoc USD 0

Teladoc is the Telemedicine Software Used for the below functionalities

Top 5 Teladoc features

  • Personalized URL
  • Care Summary
  • Patient Queue
  • Patient Portal
  • GDPR Compliance

Teladoc provides Phone,Online (Ticket) support.

Teladoc is not allowing Free Trial.