TenantCloud

PROS & CONS

What are the best aspects of this product?

I've been able to enjoy a slew of benefits such as a more organized business structure, better client management, and data centralization.

What aspects are problematic or could work better?

I think it's high-time for TenantCloud to introduce more sophisticated bookkeeping support to its users.

What specific problems in your company were solved by this product?

My business runs more smoothly and efficiently.

Are you a current user of this product?

No

PROS & CONS

What are the best aspects of this product?

I love just how it takes away the stress of knocking on every tenant's door to ask for rental payment. Transactions can now be done online with zero hassle to both me and the tenant.

What aspects are problematic or could work better?

The amount on the invoice and the amount indicated on a tenant's contract mirror each other. I had a hard time disconnecting the two to adjust the invoice without having to touch the contract.

What specific problems in your company were solved by this product?

My business can run on auto-pilot now.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

I've been using this program for years now, and I can't imagine running my business without its help. It has made things a lot easier for me. I admire the dedication of their developers to make sure that the features continue to be relevant to their users. Even my tenants love the convenience that this program provides. The non-tech savvy ones can easily navigate through it and make payments online.

What aspects are problematic or could work better?

It's hard not to be able to simply dial their support team for help. I'd have to file a ticket for every issue that I encounter.

What specific problems in your company were solved by this product?

My processes are now automated and efficient.

Are you a current user of this product?

No

PROS & CONS

What are the best aspects of this product?

First of all, what makes this program stand out from its competitors is its affordability. It does not have hidden charges. If you're looking for a good value for your money, you won't go wrong with this one. It's clean and easy to learn also. I also love how it easily keeps up with the times because developers often upgrade it.

What aspects are problematic or could work better?

The customer support aspect of this program is not that great. For one, they would rather answer issues via a filing of tickets. Not only does this take up too much of our time, but we also get templated responses too. A lot of time and headache would be spared if they just allow voice communication between their reps and us users. Another issue I have is with their mobile application. It's very clunky. Plus, it requires me to input my login credentials every time I want to get into the system. It's such a hassle.

What specific problems in your company were solved by this product?

The reports are pretty insightful and complete. Not to mention, we can conduct most of our transactions online, erasing the need for manual work.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

The transparency that this program provides is second to none. All of the information I need is just within reach. I don't have to go through a series of red tapes just to access data.

What aspects are problematic or could work better?

It would be nice if TenantCloud could provide a more seamless communication platform between all parties involved. Right now, I don't get notified of updates in real-time.

What specific problems in your company were solved by this product?

I like how I don't have to bother anyone for files that I want to look into. If I need to do a check on the accounting or the background of a specific tenant, for example, I can easily log in to the software and retrieve the data.

Are you a current user of this product?

Yes