ThunderTix

PROS & CONS

What are the best aspects of this product?

When making use and reseacing online ticketing systems, ThunderTix separates itself from the crowd. It's easy to use. Plus it offers flexibility in adapting to venue scenarios. It comes with data reporting and excellent tech support. Thundertix happens to be just one of very few ticketing platform that actually listens to what users have to say.

What aspects are problematic or could work better?

In the initial going, ThunderTix seemed like a one-stop-shop seen in other online ticketing platforms. But due to their tech support system that's more personalized, it evolved as an ideal solution that's a turn-key for consumers. It's a tool that can adapt to any business.

What specific problems in your company were solved by this product?

For a venue that's several times the size of a typical football field, opportunities for seating are several times than that of a sporting event. That means reserved seating and operating on a guest-oriented service. ThunderTix intently listened to the challenges were were facing. They set up a solution for us that fostered an increase in attraction opportunity. At the same time, it offered turn key accessibility with a sturdy system in collecting data.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

Right from the very start in contacting ThunderTix over the phone, I knew right off the bat, I've got an ideal ticketing system for our choir. Each question being thrown at that time was answered with confidence. System details were broken down in terms that anyone can understand. Ticketing system limitations were broken down with honest explanations and clear ways of getting around them. I appreciate them understanding non-profits and even putting in a donation option.

What aspects are problematic or could work better?

The only thing I'd recommend is to find some way for a group of attendees to make a purchase on blocked seats via a code. Even if that won't come to fruition, at least it would be that awesome functionality worth thinking about. Overall, there's nothing to hate.

What specific problems in your company were solved by this product?

It did an awesome job of doing most of the heavy weight! What's more, volunteers won't have to worry much. No need to go back and forth with event arrangements and ticket isues.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

We've stuck by ThunderTix for more than a decade now. We've made up our mind not to go someplace else. Right from the beginiing, ThunderTix has always delivered us the best ROI. The system in itself is simple to utilize. That's for both the consumer and management side. Support has been nothing but excellent.

What aspects are problematic or could work better?

There's really nothing to hate with ThunderTix. Since we used it, we were highly pleased with how it does things.

What specific problems in your company were solved by this product?

We wanted to find a way for patrons to acquire tickets over the internet. We also wanted them to properly manage our tickets. ThunderTix was the overwhelming choice for doing both.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

I love how it's simple to seek out tickets for any event. Other platforms have a habit of bringing you to endless and mind boggling steps just you can snag the tickets you want. On the other hand, ThunderTix makes it really simple to sniff out tickets you need for an event you want to be part in. Their system allows for easy ticket purchases with simpler processng of payment. Ticket confirmation can be printed and esily access.

What aspects are problematic or could work better?

I don't like the fact that I can't set prices for different seating arrangements. For example, I can't label pricing according to seats for general admission and seats instended for reserved ticket holders. This would be a big help if there was a solution to this especially when dealing with special events. We frequently have donors/sponsors who fund these events. It'd be a plus to send them to seats already reserved to them while catering to general admission seats.

What specific problems in your company were solved by this product?

We're resolving an issue of trying to unit an older generation of attendess who drop in for classic films. But we're doing this through a modern approach in ticket purchases via the internet.

Are you a current user of this product?

Yes

What do you like best?

What do you dislike?