About Company

Reduce ticket capacity by increasing employee experiences with seamless support at the speed of conversation. Key features include ticket creation from Teams chat and email, AI-powered ticket deflection, automated workflows, reporting, and Power BI integration.

Pricing of Tikit

Microsoft Teams Ticketing

USD 100

/Month

USD 90

/Month

  • Unlimited Users & Agents
  • Ticket Creation from Teams Chat
  • Ticket Creation from Email
  • AI Powered Ticket Deflection
  • Custom Statuses and Categories
  • Ticket Templates
  • Basic Reporting
  • Support Groups
  • Single Sign-On
  • Onboarding Specialist
  • U.S. Based Chat & Email Support
  • Unlimited Users & Agents
  • Ticket Creation from Teams Chat
  • Ticket Creation from Email
  • AI Powered Ticket Deflection
  • Custom Statuses and Categories
  • Ticket Templates
  • Basic Reporting
  • Support Groups
  • Single Sign-On
  • Onboarding Specialist
  • U.S. Based

Microsoft 365 Service Desk

USD 500

/Month

USD 450

/Month

  • Everything in Teams Ticketing Plus
  • Advanced Automations
  • Full API Access
  • Intune Connector
  • Power Automate Connector
  • Power BI Connector
  • Multiple Departments (Coming Soon!)
  • SLAs (Coming Soon!)
  • Approvals (Coming Soon!)
  • Surveys (Coming Soon!)
  • Dedicated Customer Success Manager
  • Everything in Teams Ticketing Plus
  • Advanced Automations
  • Full API Access
  • Intune Connector
  • Power Automate Connector
  • Power BI Connector
  • Multiple Departments (Coming Soon!)
  • SLAs (Coming Soon!)
  • Approvals (Coming Soon!)
  • Surveys (Com

Key Features of Tikit

Specification

Other Categories:

Service Desk Software

Deployment:

Cloud Hosted

Customer Support:

Online (Ticket)

Customization:

No

Languages Support:

English

Who uses Tikit

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Tikit
  • Headquarter: San Diego, California United States
  • Website: Visit Website
  • Social Media:

Description

Tikit Video

Alternative

ManageEngine ServiceDesk Plus

Design, automate, deliver, and manage critical IT and business services

Tikit Screenshots

FAQ's

Tikit has 2 plans,

  • Microsoft Teams Ticketing USD 100 /Month
  • Microsoft 365 Service Desk USD 500 /Month

Tikit provides Online (Ticket) support.

Tikit is not allowing Free Trial.