Userback
By Userback
Monthly,Yearly
0 Days
About Company
Pricing of Userback
Solo
USD 19
/Month
USD 14
/Month
- 2 Users
- 1 Project
- Unlimited Reporters
- Feedback Widget
- Browser Extension
- Video Feedback
- Team Collaboration
- Notifications
- 2 Users
- 1 Project
- Unlimited Reporters
- Feedback Widget
- Browser Extension
- Video Feedback
- Team Collaboration
- Notifications
Startup
USD 79
/Month
USD 59
/Month
- 10 Users
- Unlimited Projects
- Includes features of Solo plan
- plus
- Feedback Portal
- Session Replay (see Addons)
- Workflow Customization
- Advanced Widgets
- Project Access
- Integrations
- 10 Users
- Unlimited Projects
- Includes features of Solo plan
- plus
- Feedback Portal
- Session Replay (see Addons)
- Workflow Customization
- Advanced Widgets
- Project Access
- Integrations
Company
USD 159
/Month
USD 119
/Month
- 15 Users
- Unlimited Projects
- Includes features of Startup plan
- plus
- Developer Tools
- JavaScript API
- User Identification
- Branding
- Export Data
- 15 Users
- Unlimited Projects
- Includes features of Startup plan
- plus
- Developer Tools
- JavaScript API
- User Identification
- Branding
- Export Data
Premium
USD 289
/Month
USD 217
/Month
- 25 Users
- Unlimited Projects
- Includes features of Company plan
- plus
- Webhooks
- Remove Powered By Logo
- Invoice Payment
- Implementation Support
- 25 Users
- Unlimited Projects
- Includes features of Company plan
- plus
- Webhooks
- Remove Powered By Logo
- Invoice Payment
- Implementation Support
Key Features of Userback
- Storage and Retrieval
- Release Management
- Issue Tracking
- Filtering
- Dashboard (Bug Tracking)
- Backlog Management
- Bug Assignment
- Role Management
- Reports
- Workflow Management
- Task Management
- Ticket Management
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Online (Ticket)
Customization:
No
Languages Support:
English
Who uses Userback
Personal
SMEs
Company Details
- Company Name: Userback
- Headquarter: Brisbane , Queensland Australia
- Website: Visit Website
- Social Media:
Description
Userback Video
Alternative
Userback Screenshots
User Reviews 
Write a Review
"Amazing tool for development and design reviews"
What do you like best?
I really like the ease of use with this tool. It can be installed on nearly any web project withing minutes and enables screenshot notation and user feedback for your project. You can customize the feedback call-to-action with hardly any effort on a project basis. Recently, they added video capture to the list of capabilities, and I am very much looking forward to deploying that new feature i upcoming projects.
What do you dislike?
I would like to see categories like (open) as a glancable badge in the projects overview.
Recommendations to others considering the product:
Userback is easy to combine with WordPress using the plugin. If you add the snippet manually you can even get feedback on the backend of WordPress (like ACF forms etc.)
What problems are you solving with the product? What benefits have you realized?
I use it to get feedback in ongoing HTML5 web apps and pages. Furthermore, I use it for time constrained projects to reduce emails with long description. The annotated screenshots are pretty much to the point.
- Agency in Graphic Design
"The perfect app for client feedback with video or pictures or plugin"
What do you like best?
Userback lets your clients give feedback on your or their website by installing a piece of JavaScript or by a Wordpress plugin. Not only can the client give notes and remarks using text but also recording a short video review/feedback on the website without installing any special add-on in their browser. This app is a huge time saver when it comes to getting feedback from your clients whether you're a web designer or graphic designer.
What do you dislike?
Nothing this app is the Crème de la crème as we say in French, with other words the best there is to get feedback from your website visitors or clients.
Recommendations to others considering the product:
Userback will save you time on getting feedback from your clients, this by making it super easy for your clients to make print screens with notes or video's inside the browser. It's very easy to use and install on a website and the best of all they let you completely brand the application.
What problems are you solving with the product? What benefits have you realized?
By using Userback we have less online client meetings since most of our clients give their feedback on our designs within the Userback. Getting feedback on client's website's and folders or flyers is super easy and time saving.
- Kevin B
"Great tool to get customer feedback for new site build."
What do you like best?
This is a super easy way for customers to give you their feedback on a new website you have just built for them. If for some reason the site looks funky on their side but looks fine on yours at least you can now see the problem quickly.
What do you dislike?
I haven't had any issues with userback they seem to be updating it reasonably often.
Recommendations to others considering the product:
If you need an easy way for a client to get you screenshots and feedback and you have wordpress this makes it easy!
What problems are you solving with the product? What benefits have you realized?
The problem I had was customers trying to tell me what the issue was or the change that was needed and them not knowing how to do screenshots.
- Josh C
"Great App saves me a lot of time"
What do you like best?
user friendly and great interface. easy to use
What do you dislike?
existing ltd didnot got free video review feature
Recommendations to others considering the product:
buy this app for easily save ur time
What problems are you solving with the product? What benefits have you realized?
nothing
- Digital Product One S
"Saves me time - and frustration!"
What do you like best?
I like how Userback streamlines the feedback workflow with my clients.
What do you dislike?
I wish there was an easy install plugin for Joomla like there is for WordPress.
What problems are you solving with the product? What benefits have you realized?
It is often so difficult to understand what a client is saying or has typed about changes they want made to their web sites - and also organizing and keeping track of their feedback is an extra hassle. UserBack lets me see what clients have marked for change, delivering me from having to interpret their non-technical feedback and allowing me to systematically get to work on their requests without delay or frustration.
Userback also makes it easy for me to reply back to each request as soon as I have completed it. Gone are the days of having to keep a long draft email to send my clients and jumble all issues together.
- Tim D
FAQ's
Userback has 4 plans,
- Solo USD 19 /Month
- Startup USD 79 /Month
- Company USD 159 /Month
- Premium USD 289 /Month
Userback is the Bug Tracking Software Used for the below functionalities
Top 5 Userback features
- Storage and Retrieval
- Release Management
- Issue Tracking
- Filtering
- Dashboard (Bug Tracking)
Userback provides Online (Ticket) support.
Userback is not allowing Free Trial.