Usersnap
By Usersnap
Monthly,Yearly
0 Days
About Company
Pricing of Usersnap
Basic
USD 29
/Month
USD 19
/Month
- Team members : 2
- Feedback projects : 1
- Feedback reporters & feedback items : Unlimited
- The Usersnap Dashboard
- Widget features
- Mobile app for dashboard
- High security & 100% GDPR compliance
- Page views limit : < 500
- 000
- Terms of Service : Standard Terms
- Subscription Payment : Credit Card
- Support : Basic
- Team members : 2
- Feedback projects : 1
- Feedback reporters & feedback items : Unlimited
- The Usersnap Dashboard
- Widget features
- Mobile app for dashboard
- High security & 100% GDPR compliance
- Pag
Startup
USD 79
/Month
USD 69
/Month
- Team members : 10
- Feedback projects : 3
- Feedback reporters & feedback items : Unlimited
- The Usersnap Dashboard
- Widget features
- Mobile app for dashboard
- High security & 100% GDPR compliance
- Integrate with 1
- 500 apps
- Routing Menu
- Page views limit : < 500
- 000
- Terms of Service : Standard Terms
- Subscription Payment : Credit Card
- Support : Basic
- Team members : 10
- Feedback projects : 3
- Feedback reporters & feedback items : Unlimited
- The Usersnap Dashboard
- Widget features
- Mobile app for dashboar
Company
USD 149
/Month
USD 129
/Month
- Team members : 15
- Feedback projects : 10
- # of archived projects : 5
- Feedback reporters & feedback items : Unlimited
- The Usersnap Dashboard
- Widget features
- Mobile app for dashboard
- High security & 100% GDPR compliance
- Integrate with 1
- 500 apps
- Routing Menu
- Customer care replies
- Development Package
- Page views limit : < 1
- 000
- 000
- Terms of Service : Standard Terms
- Subscription Payment : Credit Card
- Support : Basic
- Team members : 15
- Feedback projects : 10
- # of archived projects : 5
- Feedback
Enterprise
USD 0
USD 0
- Team members : up to unlimited
- Feedback projects : up to unlimited
- # of archived projects : up to unlimited
- Feedback reporters & feedback items : Unlimited
- The Usersnap Dashboard
- Widget features
- Mobile app for dashboard
- High security & 100% GDPR compliance
- Integrate with 1
- 500 apps
- Routing Menu
- Customer care replies
- Development Package
- Custom Branding for Widgets
- Webhook integration
- Enterprise support
- Page views limit : > 1
- 000
- 000
- Terms of Service : Custom terms
- Subscription Payment :
Key Features of Usersnap
- Storage and Retrieval
- Release Management
- Issue Tracking
- Filtering
- Dashboard (Bug Tracking)
- Backlog Management
- Bug Assignment
- Role Management
- Reports
- Workflow Management
- Task Management
- Ticket Management
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Business Hours,Online (Ticket)
Customization:
No
Languages Support:
English
Who uses Usersnap
SMEs
Enterprises
Company Details
- Company Name: Usersnap
- Headquarter: Linz,
- Website: Visit Website
- Social Media:
Description
Usersnap Video
Alternative
Usersnap Screenshots
User Reviews 
Write a Review
"Simplifies the Q/A Process"
- Brianna H
"Usersnap makes users your hero!"
What do you like best?
As a seasoned customer experience expert that has worked with and as a developer for years, I was looking for a way to shorten the time it takes to gather relevant details on bug issues and new feature requests from a diverse user base. I found this in the Usersnap product and the best part is that it took minutes to setup and our users immediately started sharing the right feedback to our teams. Having the ability to allow direct feedback, new feature requests and bug information from uses with the click of a mouse is the best feature. You can get up and running in under 5 minutes and deploy to many resources and teams in a snap. Additional integrations support Email, Trello, Slack updates and many more make this a goto product for new sites.
What do you dislike?
The lack of rich configuration of feedback widget. While I really like the simple setup, there are not many extra options to allow for a customized experience.
What problems are you solving with the product? What benefits have you realized?
The login hangs for me when I use Chrome to access usernap. I also had some simple issues on my customized setup. Usersnap support easily responded with valuable feedback in less than 1 day.
- Chad R
"Great for Cross-Dept UAT"
What do you like best?
I liked how easy the interface was for every member and skillset across different departments. It also cut down time on the back and forth for acquiring additional info for issues that our internal users were seeing.
What do you dislike?
So far for our purposes it has been great.
What problems are you solving with the product? What benefits have you realized?
We are problem solving with how to get a group of people with varying technical skills to be able to UAT a new platform in a short amount of time. Having an extremely simple way to gather info from their issues across multiple disciplines has been great for fast turnaround times to fix issues.
- Administrator in Apparel & Fashion
"Great bit of software for testing"
What do you like best?
It's easy to install and very user friendly - important when the testers may not be computer savvy.
What do you dislike?
Trial period is not long enough. Would be better if it was 30 days.
Recommendations to others considering the product:
Start with only a few users then build up when you get the hang of using it.
What problems are you solving with the product? What benefits have you realized?
Discovering the exact requirements of my users
- Administrator in Medical Practice
"Easy, Simple, and Pain Free, I love Usersnap"
What do you like best?
I have been using Usersnap for at least a few years and it is the best option for getting feedback on a new website or staging site in specific circumstances.
What do you dislike?
I only wish I could turn off the service during times I do not use and pay when a new project needs it.
What problems are you solving with the product? What benefits have you realized?
I am solving the need for fast, reliable feedback, and the fact that it records the browser type and version makes a huge difference when assessing issues on the site. The benefit is that I can quickly make changes to everything and not have to use a spreadsheet or email for feedback I have been given.
- James F
FAQ's
Usersnap has 4 plans,
- Basic USD 29 /Month
- Startup USD 79 /Month
- Company USD 149 /Month
- Enterprise USD 0
Usersnap is the Bug Tracking Software Used for the below functionalities
Top 5 Usersnap features
- Storage and Retrieval
- Release Management
- Issue Tracking
- Filtering
- Dashboard (Bug Tracking)
Usersnap provides Business Hours,Online (Ticket) support.
Usersnap is not allowing Free Trial.