About Company

Verloop is a marketing and sales platform that leverages automated conversations to boost lead generation, boost conversions and makes the handling of customer support queries easier. With 24x7 customer support, users can extend timely customer handling services for managing common queries related to tracking orders with the help of a bot. With the always-on bot, faster sales cycles can be driven and more deals can be closed in real-time. It also offers code-free customization through features such as connecting to the tech stack and creating support tickets with a drag and drop interface. With Hybrid Chats, the bot knows when to intelligently hand off conversations to their human counterparts. Verloop can be trained to respond to FAQs and make the support more personal and contextual with an easy to configure Webhook Interface. And with real-time sentiment analysis, users can help customers before they drop-off.

Pricing of Verloop

Verloop

USD 0

USD 0

  • Conversational Intelligence
  • Channels
  • Agent Assist
  • Dashboard
  • Reporting & Analytics
  • Integrated Platform
  • Security
  • Conversational Intelligence
  • Channels
  • Agent Assist
  • Dashboard
  • Reporting & Analytics
  • Integrated Platform
  • Security

Key Features of Verloop

Specification

Deployment:

Cloud Hosted

Customer Support:

Phone,Online (Ticket)

Customization:

No

Languages Support:

English

Who uses Verloop

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Verloop
  • Headquarter: Bangalore, Karnataka India
  • Website: Visit Website
  • Social Media:

Description

Verloop Video

Verloop Screenshots

User Reviews Review Write a Review

quote
"Very ease to help our customer"

What do you like best?

being in real-time massages with verloop

auto-correction speed

ease password setting and login format

What do you dislike?

as of now nothing to be honest but still looking for background changes to the site

What problems are you solving with the product? What benefits have you realized?

Helping my customers with verloop in a real-time message online

BS
- basha s
Reviewed at 16/11/2020
Source: g2crowd.com
quote
"Excellent experience"

What do you like best?

Different segments for different topics. Not too many icons to keep it clean and simple.

What do you dislike?

Automatic login. Even if I have marked it to remember my credentials, the system must ask again to continue to login.

What problems are you solving with the product? What benefits have you realized?

Being an MNC, we are handling user sitting at home and coming forward with their queries.

AV
- Anupam V
Reviewed at 12/11/2020
Source: g2crowd.com
quote
"Very amazing and helpful experience"

What do you like best?

Fast and interactive commands and the display of old chats as well

What do you dislike?

Could bring the chat on top when new message pings

Recommendations to others considering the product:

Surely go for it will have an amazing experience

What problems are you solving with the product? What benefits have you realized?

Customer interaction has been increased by veerloop.io. Amazing interaction has been increased with customer.

SA
- Shubh A
Reviewed at 05/11/2020
Source: g2crowd.com
quote
"It has allowed me to improve the speed with which my clients' questions are answered on my website"

What do you like best?

It has allowed me to improve the speed with which my clients' questions are answered on my website in a fairly simple way, since through their chat I can now interact in a more dynamic and immediate way with my clients, their Installation is quite easy and it is a fairly simple process, just do a few basic configurations and I can already use this tool on my website, the user interface is quite easy to understand, both for the client and for my service workers so the user experience was quite positive for us

What do you dislike?

It may be something very silly ... But I would like that when I want to download a report I can download it through the same application, and not that I have to open my mail to see the report.

What problems are you solving with the product? What benefits have you realized?

I have been using it to channel the doubts and concerns of my clients through their online chat, which has been very useful to me to make sales, since by solving their doubts faster I can make a sale much faster by clear to the client all the doubts that are presented in a more immediate and personalized way than by email ...

EP
- Erns P
Reviewed at 12/10/2020
Source: g2crowd.com
quote
"Verloop At its best"

What do you like best?

Verloop is a wonderful tool to monitor your incoming visitors, Quick responses helps in responding to the incoming visitor immediately. Also having multiple login is a plus where we are able to manage the chats round the clock without any hassles

What do you dislike?

Where in as of now the report generation goes to the email of the admin, instead it can be directly downloaded when we click on the Generate Reports.

Recommendations to others considering the product:

Good Tool for Chat and not to miss on any customers

What problems are you solving with the product? What benefits have you realized?

We do not miss on any customers as we also have chat bots installed. More over the best part is having our Facebook and business watsapp integrated in verloop helps us not to miss on any customers even if they wanted to chat with us in Watsapp.

KK
- Kishore K
Reviewed at 28/09/2020
Source: g2crowd.com

FAQ's

Verloop has 1 plans,

  • Verloop USD 0

Verloop provides Phone,Online (Ticket) support.

Verloop is not allowing Free Trial.