Visitor Queue

What do you like best?

What do you dislike?

What problems are you solving with the product? What benefits have you realized?

Clear overview, relevant data on the dashboard (website visits, source, time spend, page views etc).

Nice that you can filter on the website visitors, company, contacts and notes so you won’t see everything.

to view detailed results on the visitor you have to click extra. If you click on a certain website visitor, you'll see extra information instead of having that on your overview.

Enough info (time spent on page, page view and source), too bad the url’s of page visited aren’t hyperlinked.

What problems are you solving with the product? What benefits have you realized?

Often companies come to the website but don't fill out a form. This product allows you to know which companies are visiting, but not the actual person. It helps us to know if our marketing campaigns are working, and which blogs and materials are getting the most traction by industry and individual companies. I have used other products like this, but this is the best in its class that I have used so far. It has an easy to use interface, and just simply gives me the information I need in a simple to read format.

For security reasons, I understand they can't tell you exactly who visited. I understand and respect why they can't. I prefer to use it as an advantage. If I can't know exactly the person, I just know XYZ company is looking for information on A, then I know that might be a concern to company XYZ.

What problems are you solving with the product? What benefits have you realized?

I can filter out visits from other countries which won't count against our number of hits, saving money. I can group visits by industry and auto forward to specific employees for follow up.

I see a fair number of isp hits, which can be filtered out, but it leaves me wondering who actually visited. This is one area that lead forensics probably has done a better job of, but I'll take the 90% savings instead.

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

I like that it was really easy to follow the instructions to install the code through Google Tag Manager. I'm not a developer or anything and I was able to do it.

I also think the interface is very clean and easy to use. My clients who are not that tech savvy were able to navigate it quite easily.

Lastly, I like that pricing is upfront and transparent. I am also trialing a competitor and they are not giving me the price upfront.

I integrated VisitorQueue with Slack. I have three companies that I'm using it with and it doesn't give you the capability of sending leads for a specific company into a specific Slack channel. They are all grouped in one. That's not very helpful if you would like to separate leads by company.

What problems are you solving with the product? What benefits have you realized?