About Company

Vonage Business Solutions is a cloud-based communications platform for small and medium-sized businesses. The service includes a business phone system that allows companies to link their VoIP phone system to internet-enabled devices and communicate via text, phone, or video conferencing. Call announce and screening, multiple devices on a single extension, do not disturb settings, and more are all standard features. Account managers can check call recordings, set up dialling limitations, alter dashboard visibility for employees, and view billing information using the admin site.Work smarter with Vonage Business Communications, our unified communications platform, which allows you to interact with people from all over the world via phone, messaging, and video. Over 40 powerful features provide the ideal blend of flexibility and control, allowing your company to operate smarter. You can manage your messages and collaborate from practically anywhere with our award-winning mobile app. We have a 99.999 percent uptime reliability1, assuring optimal productivity for your company.Setup is straightforward, quick, and simple to scale as your company grows. Because there are no annual obligations, you can cancel at any moment. And we take pleasure in providing excellent customer service: obtaining assistance is simple. You can contact us via phone, email, chat, or our online help centres. We even provide client portals with knowledge base articles to assist you in finding answers at any time.Users can now use the Vonage Business Solutions mobile app to access the service. Vonage Business Solutions also provides desktop plug-ins for further customization. Users can also merge their contacts from Google, Outlook, and CRM platforms like Salesforce.

Pricing of Vonage Business

Mobile

USD 0

Per month Per Line

USD

  • Unlimited Calling and SMS Messages
  • Mobile App
  • Desktop App
  • VonageFlow
  • Unlimited Calling and SMS Messages
  • Mobile App
  • Desktop App
  • VonageFlow

Premium

USD 0

Per month Per Line

USD

  • Includes features of Mobile plan
  • plus
  • Multi-level Auto Attendant
  • Video Conferencing
  • Chat & File Sharing: Up to 100 people
  • CRM Integrations
  • Includes features of Mobile plan
  • plus
  • Multi-level Auto Attendant
  • Video Conferencing
  • Chat & File Sharing: Up to 100 people
  • CRM Integrations

Advanced

USD 0

Per month Per Line

USD

  • Call Recording (On-Demand): 15 hours per month
  • Call Group
  • Vonage Visual Voicemail
  • Orange-Glove Setup
  • Call Recording (On-Demand): 15 hours per month
  • Call Group
  • Vonage Visual Voicemail
  • Orange-Glove Setup

Key Features of Vonage Business

Specification

Deployment:

Cloud Hosted

Customer Support:

Phone,Online (Ticket),Business Hours

Customization:

No

Languages Support:

English

Who uses Vonage Business

SMEs
SMEs

Company Details

  • Company Name: Vonage Business
  • Headquarter: Holmdel, New Jersey United States
  • Website: Visit Website
  • Social Media:

Description

Vonage Business Video

Vonage Business Screenshots

User Reviews Review Write a Review

quote
Paying for No service

I contact Vonage after realizing my phone had not been working. Technical support (Alejandra) got the service back working but refused to give a credit even though they acknowledged that their device had not not worked for at least a month. I asked them if it was ok to pay for a service I did not receive and they repeated they will not give me a credit. That is the first time I have encountered anything like this.

RM
- Ram Maharaj
Reviewed at 11/03/2022
Source: trustpilot.com
quote
This company mis-sold its services to…

This company mis-sold its services to me (they told me my international number would have unlimited sms when it doesnt have any sms). I have also been overcharged for a toll free number i don't even have. To top it off when i complain they say a manger will call me back, so i give them my vonage number to call me on the line doesn't even work for them to call me on. They are also very expensive for what they offer in comparison to the competition.

RD
- Russell Davies
Reviewed at 25/02/2022
Source: trustpilot.com
quote
ok if you just want to talk to a robot…

ok if you just want to talk to a robot or automatted on line support .If you have a problem forget speaking to someone to get it resolved.You buy it and you are on your own. I would never recommend this for any business . I will be leaving as soon as i can find out how to cancel . I have been trying for 2 weeks.It takes alot of skill to be this BAD

SB
- Stu Budd
Reviewed at 03/02/2022
Source: trustpilot.com
quote
Very deceptive and predatory company

I had used Vonage some 10 years back and took a subscription six months back for international calling. What a change in 10 years, they started charging $9.99 for the first three months and increased it to $26.99 without any notice. After paying increases and other exorbitant unrelated fees, I had checked online to cancel the services. You can't cancel services online and you have to call customer service. I had called three times to get to the option of connecting to customer service and get disconnected. It is three times and then sent an email using the online form and no response. Call quality to different parts of the world is very unreliable. Pls avoid using Vonage.

KM
- Ken M
Reviewed at 12/01/2022
Source: trustpilot.com
quote
We just canceled our vonage phone…

We just canceled our vonage phone services last year; Now on January 2022 they are still billing out bank account credit card. I call my walmart bank account customer service about the matter, they said yes Vonage can still charge you a monthly fee even after you cancel your account. It seems as though Walmart bank and Vonage are involved in an international credit card skimming operation. They may also could be targeting customers receiving social security retirement benefits, and customers in general, as well as other work related benefits. There could be some ID theft involved, including placing customers in harms way by making threats on customers lives if they complain too much.

JO
- James Oluii
Reviewed at 09/01/2022
Source: trustpilot.com

Read More Reviews

FAQ's

Vonage Business has 3 plans,

  • Mobile USD 0 Per month Per Line
  • Premium USD 0 Per month Per Line
  • Advanced USD 0 Per month Per Line

Vonage Business provides Phone,Online (Ticket),Business Hours support.

Vonage Business is not allowing Free Trial.