About Company

Voximplant is a cloud-based platform designed for real-time communication that helps businesses and developers to work efficiently. Users can connect any numbers worldwide according to requirements and make calls between phones, mobile apps, and web apps. Peer-to-peer audio and video calls between web and mobile apps can also be done easily. Users can build smart automated outbound calling campaigns in no time including high definition programmable audio conferencing. Users can receive and manage any number of inbound calls using call queueing and intelligent routing. It enables users to build any type of IVR for business processes automation and make outbound calls from the web or mobile app. Users can transform voice calls into chat logs with timestamps easily. With the video chat feature, users can create high-quality video communication between web and mobile apps. The software allows programmable multi-party video conferencing in the cloud and to also record high-quality video into compatible video files without any difficulties

Pricing of Voximplant

Platform to Phone numbers

USD 0

USD 0

  • Audio Call Recording: 0.0005 USD per minute include 3 month storage
  • Call Transcription: 0.0169 USD per 15 seconds
  • HD Audio Conferencing: 0.002 USD per minute for each participant
  • HD Audio Recording: 0.003 USD per minute include 3 month storage
  • SIP Registration: 5 USD per registration Voximplant registers on 3rd party server
  • Video Call Recording: 0.001 USD per MiB include 3 month storage
  • Dialogflow Integration: 0.0042 USD per 15 seconds
  • Text to Speech
  • Speech Recognition: 0.0085 USD per 15 seconds

Phone numbers

USD 0

USD 0

  • Audio Call Recording: 0.0005 USD per minute includes 3 month storage
  • Call Transcription: 0.0169 USD per 15 seconds
  • HD Audio Conferencing: 0.002 USD per minute for each participant
  • HD Audio Recording: 0.003 USD per minute include 3 month storage
  • SIP Registration: 5 USD per registration Voximplant registers on 3rd party server
  • Video Call Recording: 0.001 USD per MiB include 3 month storage
  • Dialogflow Integration: 0.0042 USD per 15 seconds
  • Text to Speech
  • Speech Recognition: 0.0085 USD per 15 second

Free (Monthly Active Users)

USD 0

USD 0

  • Up to 1000 MAU
  • Up to 1000 MAU

Small (Monthly Active Users)

USD 100

/Month

USD 0

  • Up to 5K MAU
  • Up to 5K MAU

Medium (Monthly Active Users)

USD 1

/Month

USD 0

  • Up to 80K MAU
  • Up to 80K MAU

Custom (Monthly Active Users)

USD 0

USD 0

  • More than 1M MAU
  • More than 1M MAU

Free (Messaging)

USD 0

USD 0

  • Up to 50K messages per month
  • Up to 50K messages per month

Small (Messaging)

USD 100

/Month

USD 0

  • Up to 500K messages per month
  • Up to 500K messages per month

Medium (Messaging)

USD 1

/Month

USD 0

  • Up to 10M messages per month
  • Up to 10M messages per month

Custom (Messaging)

USD 0

USD 0

  • More than 10M messages per month
  • More than 10M messages per month

SIP

USD 0

USD 0

  • Audio Call Recording: 0.0005 USD per minute include 3 month storage
  • Call Transcription: 0.0169 USD per 15 seconds
  • HD Audio Conferencing: 0.002 USD per minute for each participant
  • HD Audio Recording: 0.003 USD per minute include 3 month storage
  • SIP Registration: 5 USD per registration Voximplant registers on 3rd party server
  • Video Call Recording: 0.001 USD per MiB include 3 month storage
  • Dialogflow Integration: 0.0042 USD per 15 seconds
  • Text to Speech
  • Speech Recognition: 0.0085 USD per 15 seconds

SMS

USD 0

USD 0

  • Audio Call Recording: 0.0005 USD per minute include 3 month storage
  • Call Transcription: 0.0169 USD per 15 seconds
  • HD Audio Conferencing: 0.002 USD per minute for each participant
  • HD Audio Recording: 0.003 USD per minute include 3 month storage
  • SIP Registration: 5 USD per registration Voximplant registers on 3rd party server
  • Video Call Recording: 0.001 USD per MiB include 3 month storage
  • Dialogflow Integration: 0.0042 USD per 15 seconds
  • Text to Speech
  • Speech Recognition: 0.0085 USD per 15 seconds

Key Features of Voximplant

Specification

Other Categories:

Cloud Communication Platforms

Deployment:

Cloud Hosted

Customer Support:

Phone,Business Hours,Online (Ticket)

Customization:

No

Languages Support:

English

Who uses Voximplant

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Voximplant
  • Headquarter: Palo Alto, California United States
  • Website: Visit Website
  • Social Media:

Description

Voximplant Video

Voximplant Screenshots

User Reviews Review Write a Review

quote
"JivoChat"

What do you like best?

Voximplant has great functionality and flexibility as a communication platform.

Excellent documentation and devtools are always up to date. They offer 24/7 technical support and always answers questions quickly.

What do you dislike?

Sometimes there are so many ways to implement the required functionality that we are faced with a choice of exactly how to do it. On the other hand, technical support always suggests which tool is best to choose to implement the required service.

Recommendations to others considering the product:

Very reliable platform with exceptional support from the team and constant updates.

What problems are you solving with the product? What benefits have you realized?

Jivo an omni-channel business messenger. Our live chat widget is embedded in our customers’ websites so they can communicate with their customers. More than 270,000 sites around the world trust JivoSite to communicate with their customers.

We have many competitors: instant messengers, direct calls to companies, emails, etc so we always need to provide differentiating features. We chose Voximplant so that we could offer a new web calling feature that enables our users to speak with their customers on the phone while exchanging messages and documents at the same time. This feature has been very well received by our customers.

In addition, the callbacks feature we implemented with Voximplant helps close deals when only chat isn't enough. Our customers combine these two communication channels to increase conversions at all stages of the sales funnel.

TV
- Timur V
Reviewed at 13/09/2020
Source: g2crowd.com
quote
"voixmplant"

What do you like best?

subscription plan is convenient and do not have to commit to be expensive plan. The scenario build is easy to use and helps when you are trying to architect the environment. You can test your scenario before putting into production. Gui is user friendly with color coding. Phone numbers can be easily purchased.

What do you dislike?

The bot can be glitchy and does not work correctly unless it's setup with lot of details. Setup can be difficult if you do not know json or understand the technology.

What problems are you solving with the product? What benefits have you realized?

perfect for automating call routing and self service phone calls for your help desk team.

AI
- Administrator in Food Production
Reviewed at 10/09/2020
Source: g2crowd.com
quote
"El mejor Software de CPAAS"

What do you like best?

Uso Voximplant para instalar click to call en mis páginas, es increible! gracias a Voximplant he logrado implementar un bot con Dialogflow que captura leads fuera de working hours y es enviado directamente al CRM.

What do you dislike?

Hasta el momento nada, toda la documentaciĂłn ha logrado resolver todos los problemas.

What problems are you solving with the product? What benefits have you realized?

Gracias a Voximplant pude capturar leads fuera de working hours con Dialogflow y enviar esta informaciĂłn al CRM

AM
- Alejandro M
Reviewed at 23/07/2020
Source: g2crowd.com
quote
"Skyeng"

What do you like best?

Fast and easy integration - calls are made automatically based on event triggers we set.

Efficiency - we were able to build a smart IVR with advanced speech interaction that increased the number of successful calls by 17%

What do you dislike?

We got hung up on some of the telephony concepts during our integration, but additional updates to the documentation made it possible to speed up the process

Recommendations to others considering the product:

If you need an easy-to-use solution for building a contact center and quickly making outbound calls to a large customer base - Voximplant Kit is what you need!

What problems are you solving with the product? What benefits have you realized?

Skyeng uses Voximplant Kit to automatically inform students over the phone if they need to top up their balance, about any vacation time that the teacher is taking, as well as remind them of upcoming scheduled lessons.

AS
- Anar S
Reviewed at 19/07/2020
Source: g2crowd.com
quote
"We chose Voximplant, because the platform completely solves our business problems."

What do you like best?

Great SDK - our developers easily understood the platform and were able to create a product quickly.

API - you can easily integrate the platform with your CRM-system for more precise call control.

Technical support - if you need help to figure out how to set up scripts, colleagues are always ready to help.

What do you dislike?

A year ago, we occasionally observed some issues on the platform side with Voximplant’s SBCs that impacted some calls. We are grateful these problems were fixed quickly..

What problems are you solving with the product? What benefits have you realized?

We run a service that connects professional lawyers with clients online to help with a wide variety of legal needs. These calls are a perishable item. If you don’t pick up the phone - you’ll lose the client. We used to have a call center that received calls from clients and transferred them to lawyers, but the new system from Voximplant now lets us directly connect clients to our legal partners.

OP
- Olga P
Reviewed at 14/07/2020
Source: g2crowd.com

Read More Reviews

FAQ's

Voximplant has 12 plans,

  • Platform to Phone numbers USD 0
  • Phone numbers USD 0
  • Free (Monthly Active Users) USD 0
  • Small (Monthly Active Users) USD 100 /Month
  • Medium (Monthly Active Users) USD 1 /Month
  • Custom (Monthly Active Users) USD 0
  • Free (Messaging) USD 0
  • Small (Messaging) USD 100 /Month
  • Medium (Messaging) USD 1 /Month
  • Custom (Messaging) USD 0
  • SIP USD 0
  • SMS USD 0

Voximplant provides Phone,Business Hours,Online (Ticket) support.

Voximplant is not allowing Free Trial.