About Company

HIPAA-compliant telemedicine solution VSee provides health care practices of all sizes with appointment scheduling, instant messaging, ePrescribing, and other capabilities. It lets users build customizable virtual practices by adding logos, room descriptions, doctor profiles, legal documents, and more. Check wait times and see who’s ready from the patient queue. Share and annotate images, documents & websites as though you were face-to-face. Live stream digital peripherals such as otoscopes and dermatoscopes.

Pricing of VSee

Basic

USD 49

/Month

USD 0

  • Unlimited video calls + chat
  • Integrated intake
  • consent
  • and patient triage queue
  • SEO friendly landing page
  • BAA for HIPAA compliance
  • Email & live chat support
  • Unlimited video calls + chat
  • Integrated intake
  • consent
  • and patient triage queue
  • SEO friendly landing page
  • BAA for HIPAA compliance
  • Email & live chat support

Enterprise

USD 0

USD 0

  • Covid19 / urgent care hotline
  • Virtual front desk and patient routing
  • Uber-style load balance across thousands of providers
  • Remote patient exam
  • Remote patient monitoring
  • Home and Hospital quarantine room
  • Custom branding mobile app
  • Credit card payment
  • Insurance verification and claims submission
  • More features below
  • Covid19 / urgent care hotline
  • Virtual front desk and patient routing
  • Uber-style load balance across thousands of providers
  • Remote patient exam
  • Remote patient monitoring
  • Home and Hospita

Key Features of VSee

  • Personalized URL
  • Care Summary
  • Patient Queue
  • Patient Portal
  • GDPR Compliance
  • HIPAA Compliant
  • Payments
  • File Transfer
  • Reminders
  • Patient Records Management
  • Alert Notifications
  • Live Chat

Specification

Other Categories:

Telemedicine Software

Deployment:

Cloud Hosted

Customer Support:

Business Hours

Customization:

No

Languages Support:

English

Who uses VSee

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: VSee
  • Headquarter: San Jose, California United States
  • Website: Visit Website
  • Social Media:

Description

VSee Video

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VSee Screenshots

User Reviews Review Write a Review

quote
"Communication with Patients is incomplete..."

What do you like best?

Quality of video is very good...........

I was with them for over a year when I realized there were other companies offering much more for lower cost.

What do you dislike?

Patients do not receive any notice that there is a message waiting unless they have the app running in the background.

Speaking to customer service reps was exasperating. They could not seem to answer a question with a straight answer.

Texts from one client would pop up over the top of a tele-health call that was in session.

Patients could video call me if they saw I was online. No way to turn it off.

What problems are you solving with the product? What benefits have you realized?

They allowed me to start utilizing tele-health when I first started solo practice. Initially, I was grateful to find them. They were easy to implement and the tele-health aspect was easy to use for Patients.

AC
- Anne C
Reviewed at 28/06/2020
Source: g2crowd.com
quote
"Easy web conference tool"

What do you like best?

Simple. Many web conference tools often have too many features. This was straightforward to use.

What do you dislike?

I did see anyway to add into my google calendar with the link. Like other teleconference platforms but they maybe done intentionally or based on the level I have.

Recommendations to others considering the product:

It works well for professionals looking for another route to connect to their patients. As long as your population is open and savvy to using technology. I had no challenges but can see others having a problem.

What problems are you solving with the product? What benefits have you realized?

Access to professionals through a secure means. Conveinence of not leaving my home or waiting in a office.

CM
- Chris M
Reviewed at 18/11/2019
Source: g2crowd.com
quote
"HIPAA compliant video chatting, very helpful but has it’s limits "

What do you like best?

Allows me to conduct therapy sessions with clients when extenuating circumstances prevent either of us from coming into the office. Works on multiple platforms.

What do you dislike?

Sometimes poor quality video, with uneven balance of brightness. Also wish there was an audio-call option to minimize data use.

Recommendations to others considering the product:

This application is easy to use. If you and multiple providers use the same login, it can also support that. Some difficulties with lighting require trial and error. Sound works well and works on multiple platforms

What problems are you solving with the product? What benefits have you realized?

Solved the problem of missed therapy sessions or difficulty contacting our clients. Helps us address the concerns of confidentiality in therapy and keep our clients and therapists at ease.

UI
- User in Mental Health Care
Reviewed at 21/10/2019
Source: g2crowd.com
quote
"Safe and easy video conferencing "

What do you like best?

I appreciate that it is hippa compliant and that it not only has a desktop version but a phone app version as well which has been very important for clients who might have limited access to technology but definitely have a fun as most people have a smart phone these days.

What do you dislike?

Some times it can be glitchy with the video, mic, or sound which can obviously impact the call.

Recommendations to others considering the product:

If you’re looking for a hippa compliant way to interact with clients without needing unnecessary frills this product is great for that. It is straightforward and simple and easy to use.

What problems are you solving with the product? What benefits have you realized?

Vsee has made teletherapy quite convenient especially for clients who have medical issues or chronic pain and can’t get into the office regularly.

RG
- Robert G
Reviewed at 05/09/2019
Source: g2crowd.com
quote
"The free version is not really for business"

What do you like best?

The screen sharing ability. We brainstorm and update documents in our meetings so it's great that everyone can see at the same time.

What do you dislike?

The audio is terrible when we have 10 people on a call.

Recommendations to others considering the product:

Use the telephone for audio if you have more than a few employees on a call.

What problems are you solving with the product? What benefits have you realized?

All of our team that works at different locations can get together for a weekly meeting.

UI
- User in Government Administration
Reviewed at 22/05/2019
Source: g2crowd.com

FAQ's

VSee has 2 plans,

  • Basic USD 49 /Month
  • Enterprise USD 0

VSee is the Telemedicine Software Used for the below functionalities

Top 5 VSee features

  • Personalized URL
  • Care Summary
  • Patient Queue
  • Patient Portal
  • GDPR Compliance

VSee provides Business Hours support.

VSee is not allowing Free Trial.