About Company

WebGreeter is a live chat software that helps enterprises to provide live chat services with minimum glitches and a smooth visitor experience. It offers live chat services to over ten industries in 8 different time zones irrespective of their sizes. The solutions provided by the software are customisable and easy to use. Through WebGreeter, organisations are increasing their conversation rates online. It enriches the experience of clients by delivering an enhanced client experience. The software is operated by highly skilled professionals so getting solutions to problems is a matter of minutes. Further, it is a BI-driven software that helps its clients to better understand the customers’ needs. By opting for this software one can get a fully responsive CRM integration. Besides, one can get cross-platform support 24*7 through this platform. The software also includes social media integration services that help understand clients in an improved way. It also tracks the behaviour of the visitors to understand their requisitions. It assures immediate service provision to the visitors of

Pricing of WebGreeter

Classic

USD 20

/User/Month

USD 0

  • Unlimited Canned Messages
  • Visitor Insights
  • Basic Reporting
  • 256-bit Security
  • Video Tutorials
  • Unlimited Canned Messages
  • Visitor Insights
  • Basic Reporting
  • 256-bit Security
  • Video Tutorials

Deluxe

USD 30

/User/Month

USD 0

  • Includes features of Classic plan
  • plus
  • Chat Ratings
  • Advanced Reporting
  • Chat Window Generator
  • CSS Customization
  • Basic Management
  • 24/7 Chat Support
  • Includes features of Classic plan
  • plus
  • Chat Ratings
  • Advanced Reporting
  • Chat Window Generator
  • CSS Customization
  • Basic Management
  • 24/7 Chat Support

Power

USD 50

/User/Month

USD 0

  • Includes features of Deluxe plan
  • plus
  • Ticketing System
  • Custom Chat Window
  • SuperWise
  • Social Media Integrations
  • Live Reporting
  • IP Filtering
  • 24/7 Call Center Support
  • Advanced Management
  • Includes features of Deluxe plan
  • plus
  • Ticketing System
  • Custom Chat Window
  • SuperWise
  • Social Media Integrations
  • Live Reporting
  • IP Filtering
  • 24/7 Call Center Support
  • Advanced Management

Premium

USD 0

USD 0

  • Multilingual Chat Agents
  • Intelligent Chat Routing
  • Multiple Website Support
  • Involve
  • 24/7 Quality Control
  • CRM Integration
  • KPI Reporting
  • Full Management Access
  • Dedicated Account Manager
  • Training Manuals
  • Multilingual Chat Agents
  • Intelligent Chat Routing
  • Multiple Website Support
  • Involve
  • 24/7 Quality Control
  • CRM Integration
  • KPI Reporting
  • Full Management Access
  • Dedicated Account Manager
  • Training Manuals

Key Features of WebGreeter

  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Offline Form
  • Knowledge Database
  • Co-Browsing
  • Agent Scheduling
  • Video Chat
  • Call Me Option

Specification

Other Categories:

Live Chat Software, Live Chat Software For Mac, Live Chat Software For PC

Deployment:

Cloud Hosted

Customer Support:

Phone,Business Hours,Online (Ticket)

Customization:

No

Languages Support:

English

Who uses WebGreeter

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: WebGreeter
  • Headquarter: Chicago, Illinois United States
  • Website: Visit Website
  • Social Media:

Description

WebGreeter Video

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WebGreeter Screenshots

User Reviews Review Write a Review

quote
"Great product "

What do you like best?

Keep my work organized and up to date easy to use

What do you dislike?

I haven't found any problems as I've started using this one year ago I'm happy with this so far

What business problems are you solving with the product? What benefits have you realized?

Keep my paper work easy and organized

Reviewed at 30/10/2016
Source: g2crowd.com

FAQ's

WebGreeter has 4 plans,

  • Classic USD 20 /User/Month
  • Deluxe USD 30 /User/Month
  • Power USD 50 /User/Month
  • Premium USD 0

WebGreeter is the Live Chat Software Used for the below functionalities

Top 5 WebGreeter features

  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Offline Form

WebGreeter provides Phone,Business Hours,Online (Ticket) support.

WebGreeter is not allowing Free Trial.