About Company
Pricing of WebsiteAlive
AliveChat
USD 30
/Month
USD 0
- 1 Operator License
- Unlimited Chats
- Mobile Chat
- Customization
- Visitor Tracking and Invitations
- Chat Transcripts
- Admin Rights
- Co-Chat
- Visitor Chat Window
- Multiple Websites
- Offline Email Form
- Language/Localization
- Fonts
- Proactive Pop-Ups
- Chat Button Gallery
- Operator Profile Photo
- Live Site Monitor
- Visitor Footprints
- Referrer and Entry URLs
- Geo-Location
- Efficient Call Routing
- Call Queue
- Multiple Departments
- Pre-Chat Survey
- End-of-Chat Survey
- Multiple Chat Lines
- Call Transfer
- Spell Check
- Auto-Send Ch
AliveChat Plus
USD 50
/Month
USD 0
- 1 Operator License
- Unlimited Chats
- Includes features of Alive Chat plan
- plus
- Desktop Screen Sharing
- Reporting Suite
- Visitor Recorder
- Site Traffic Monitor and Admin Chat
- Operator Performance
- Chat Trends
- Average Concurrent Chats
- Pre-Chat/Post-Chat Survey Report
- Concurrent Chats
- VIP Priority Support
- 1 Operator License
- Unlimited Chats
- Includes features of Alive Chat plan
- plus
- Desktop Screen Sharing
- Reporting Suite
- Visitor Recorder
- Site Traffic Monitor and Admin Chat
- Operator Performance
- Chat Trend
Enterprise
USD 0
USD 0
- 1-on-1 Consultation
- Integration With Business Operations
- Customized Solutions
- Unique Marketing Campaigns
- Specialized Support
- 1-on-1 Consultation
- Integration With Business Operations
- Customized Solutions
- Unique Marketing Campaigns
- Specialized Support
Key Features of WebsiteAlive
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
- Knowledge Database
- Co-Browsing
- Agent Scheduling
- Video Chat
- Call Me Option
Specification
Other Categories:
Live Chat Software, Live Chat Software For Mac, Live Chat Software For PC
Deployment:
Cloud Hosted
Customer Support:
Phone,Business Hours,Online (Ticket)
Customization:
No
Languages Support:
English
Who uses WebsiteAlive
SMEs
Enterprises
Company Details
- Company Name: WebsiteAlive
- Headquarter: Houston, Texas United States
- Website: Visit Website
- Social Media:
Description
WebsiteAlive Video
Alternative
WebsiteAlive Screenshots
User Reviews 
Write a Review
"Enjoyed this program very much"
What do you like best?
The software is organized well and the ease of use it nicely done.
What do you dislike?
Sometimes I experience slow or a frozen screen when running too many chats at once.
What business problems are you solving with the product? What benefits have you realized?
Makes multitasking easier
"Enjoyed this program very much"
What do you like best?
The software is organized well and the ease of use it nicely done.
What do you dislike?
Sometimes I experience slow or a frozen screen when running too many chats at once.
What problems are you solving with the product? What benefits have you realized?
Makes multitasking easier
- User in Marketing and Advertising
"Works with multiple clients/vendors at one time"
What do you like best?
We can use multiple clients through one portal.
What do you dislike?
The inability to take a message on the program. If you do not have someone logged in it just rings and times out.
What business problems are you solving with the product? What benefits have you realized?
We utilize the program to gain new customers.
"Works with multiple clients/vendors at one time"
What do you like best?
We can use multiple clients through one portal.
What do you dislike?
The inability to take a message on the program. If you do not have someone logged in it just rings and times out.
What problems are you solving with the product? What benefits have you realized?
We utilize the program to gain new customers.
- Consultant in Information Technology and Services
"This software allows your clients to ask quick questions through a chat feature."
What do you like best?
I like that you can place a pop-up button on any site that users could have questions about. We use it as a way to answer quick questions for students having technical issues. When someone starts a chat session, all users that are logged into the Alive chat will get an alert indicating an incoming chat. You also have the ability to transfer a current chat to another user logged into the site. You can also change the notification sound that comes through. Also, we have this pop-up button on several of our sites in case users are having log in problems. You can monitor how many people are on a particular site, and even see how long a certain user has been on that site. If they have been on the site for a while, you can initiate a chat session with them, and ask if they need any help.
What do you dislike?
The only thing I do not like about it, is when you are engaged in a chat with a user, sometimes the user will not respond right away and the chat window will stay open as long as no one hits 'close'.
Recommendations to others considering the product
If you have many users that contact you for technical issues, this is a great tool. Users can start a quick chat to ask quick questions.
What business problems are you solving with the product? What benefits have you realized?
We are assisting existing and prospective students with quick questions they may have. We have realized that some questions are not technical, but we can gather information for them and they do not have to call several departments to ask simple questions.
FAQ's
WebsiteAlive has 3 plans,
- AliveChat USD 30 /Month
- AliveChat Plus USD 50 /Month
- Enterprise USD 0
WebsiteAlive is the Live Chat Software Used for the below functionalities
Top 5 WebsiteAlive features
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
WebsiteAlive provides Phone,Business Hours,Online (Ticket) support.
WebsiteAlive is not allowing Free Trial.