Wialon

PROS & CONS

What are the best aspects of this product?

I just love the capacity of this program to manage the number of resources that we have in the company.

What aspects are problematic or could work better?

I recommend that you try it for yourself so you can see just how smoothly this program works.

What specific problems in your company were solved by this product?

We've been able to resolve the needs of our clients more efficiently. Most of the time, they require a really robust program to cater to their requests, and Wialon has been brilliantly assisted us on this endeavor.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

Finally--we can now enjoy a user-friendly tool that caters to our needs. The reports that we've managed to generate from this program are second to none. Plus, I love how we can simply send a request to the team at Wialon to get more information on a particular sector of our business. It's a wonderful tool to use.

What aspects are problematic or could work better?

There are just some details missing in the billing statements. For example, I need to be able to log down when our products have been activated so it is clear to our clients when the billing has started. Right now, this information is not available on the invoices. If I could get assistance for this, it would be nice.

What specific problems in your company were solved by this product?

I'm not entirely sure what this section wants to know from me, but I have found Wialon to be useful and it hasn't really given me any additional problems. However, it has solved the issue of finding a tool that would run multiple processes at the same time. We use this program to bill our clients, manage our accounts, etc. It's been really great so far.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

I think the best thing about this program is the team working behind it. They are the lifeblood of this program, and I'm really glad to have them work with us in building my company to greater heights. We have established really awesome rapport with the team, and they have been responsive whenever we raise an issue or ask for their help. They're open to feedback too and often update the program based on our suggestions. I haven't come across any issue that the team has not been able to resolve.

What aspects are problematic or could work better?

My only issue is that we haven't commended the team in person yet. They have operations on the other side of the world, but it would be nice to meet them (and personally thank them) someday.

What specific problems in your company were solved by this product?

We have a varied set of clients. As such, they have a varied (and often curious) requests too. Whenever this happens, we admit that it gets kind of difficult for us to address their needs. Good thing we have the team over at Wialon to back us up. Now, we can address the needs of our clients better, and provide them the technology that they require.

Are you a current user of this product?

No

PROS & CONS

What are the best aspects of this product?

I love how this program is available on mobile.

What aspects are problematic or could work better?

It's not available in my language. If you can add a language preference section, this would be greatly appreciated. A feature with Google Maps would likewise be useful too.

What specific problems in your company were solved by this product?

We've been able to track our units more efficiently thanks to Wialon.

Are you a current user of this product?

No

PROS & CONS

What are the best aspects of this product?

I just love the capacity of this program to manage the number of resources that we have in the company.

What aspects are problematic or could work better?

I recommend that you try it for yourself so you can see just how smoothly this program works.

What specific problems in your company were solved by this product?

We've been able to resolve the needs of our clients more efficiently. Most of the time, they require a really robust program to cater to their requests, and Wialon has been brilliantly assisted us on this endeavor.

Are you a current user of this product?

Yes