Yesware

PROS & CONS

What are the best aspects of this product?

In the intermediate level, Yesware is product that does a good job in terms of performance. It's a critical sales tool worth keeping. When it comes to the product level, its templates ended up being used frequently. They helped us make the most of our time. It allowed us to create the proper message for every sales cycles stage.

What aspects are problematic or could work better?

There's not much to hate with Yesware. An area that could use some improvement would be its analytics. Since we make heavy use of Yesware for outbound campaigns, it'd be a big benefit to go back the last month. This would make it easier in comparing campaign metrics.

What specific problems in your company were solved by this product?

Boomtrain is resolving issues seen in poor e-mail experiences. We're helping e-commerce organizations and publishers deliver incredible user experiences. This is through predicitve personalization and machine intelligence. Our customers are able to see a huge increase in click-through rates. At the same time, a huge boost in user retention and engagement can be seen.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

Yesware greatly enhanced my team's efficiency. Its templates are fantastic in heping us with our e-mail outreach. This is so we can make a measurement on which templates are deemed highly effective for certain outreach types. It's great to save us time since it automatically logs things in Salesforce. In a nutshell, it saved us time and helped us be more smart with things.

What aspects are problematic or could work better?

Just recently, its integration for Outlook is a lot more stable. But we still faced problems whenever we use it. The web app's reporting functionality could use some improvement.

What specific problems in your company were solved by this product?

Thanks to the templates, things are a lot more efficient. It allowed for improved knowledge sharing across members within the team. Adequate tracking/storage of data via Salesforce integration. Enhanced understanding in determining the most optimal messages.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

Yesware allows me to receive real-time information, like prospect reading my emails, mail merge data, and links clicked to mention a few. With all the information that is available to me, I can quickly decide to move in to a certain prospect if their actions indicate they are interested in what I offer.

What aspects are problematic or could work better?

I hope Yesware fix the bug in the mail merge function. Most of the time, I have to exit the program as well as Gmail and then log back in just to edit something.

What specific problems in your company were solved by this product?

Yesware significantly helped in increasing our customer engagement and simplified the way to perform A/B testing wil our email campaigns.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

If you're making use of G-Mail but you don't own Yesware, then you've missed out on something big. I've tried and tested other e-mail marketing services. So far, Yesware is the best that the market has to offer. I like how the info is delivered directly to your inbox regarding the sent e-mails. It'll help enhance your e-mail communication thanks to their awesome blog and analytics.

What aspects are problematic or could work better?

At times, I receive interferene with other third party extensions. But this could be from me overusing some extensions. Aside from that, there's no other e-mail client like it that has other functionality that Yesware lacks.

What specific problems in your company were solved by this product?

Details such as knowing when a client makes their move. This could be in terms of links being client, e-mail being opened, the number of times an e-mail is clicked/opened, and how certain e-mail is currently doing across a data that's been segregated. Being able to utilized dynamic tags in personalizing e-mails is one of many benefits that Yesware was able to provide me. It resolves business issues in terms of not having any idea if the sent e-mails are getting prospects engaged.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

There is no doubt that Yesware is the best email tracking software we have used. We love its email tracking functionality and how it seamlessly syncs with Salesforce. But the customer service is the best thing about Yesware. They exceeded my expectations. Whenever I have issues, I know I can depend on them to get me through.

What aspects are problematic or could work better?

There are instances when emails end up not being tracked because people tend to check and uncheck tick boxes.

What specific problems in your company were solved by this product?

Instead of logging in to Salesforce to manually log emails, Yesware saves us a lot of time because it automates the process.

Are you a current user of this product?

Yes