C2CRM
By C2CRM
C2CRM is a software that helps companies keep track of their relationships with clients throughout the sales process. There are a variety of features that businesses can customize to fit their needs. The software has four main modules: sales automation, relationship management, customer automation/mobility, and marketing automation. The relationship management module provides businesses with a 360-degree view of their accounts, activities, and contact information. The sales automation module helps businesses streamline their sales pipeline. The marketing automation module helps businesses manage their campaigns and opportunities. Finally, the customer service module helps businesses manage their ticketing system, knowledge base, and customer concerns. Other services that C2CRM offers include real-time help with implementation, online training, role-based access, and 24/7 dedicated support.