CogniSaaS
By CogniSaaS
CogniSaaS is a customer-centric onboarding and implementation platform that allows you to collaborate with customers and internal stakeholders while reducing time-to-value. Their goal is to assist enterprise software firms in achieving data-driven customer centricity at the organizational level. Cross-functional teams (sales, implementation, customer success, and product) can work on a single source of truth to track, prioritize, and deliver customer use cases successfully at scale using the CogniSaaS platform. To develop credibility with consumers, resolve daily firefighting issues proactively with actionable data and automatic notifications from the platform. Spend more time with consumers creating trusted adviser relationships that a machine can't. Easily track multi-dimensional data such as customers, use cases, product features required, dependencies, implementation activities, schedules, team resources, monetary effect, risk status, and so on to provide customer-centric value at scale.