FeedbacQ
By FeedbacQ
Feedbacq is a customer insight analysis and management tool that dives deep into the mindset of customers to unearth patterns and trends. Users have the ability to create and post simple and efficient surveys via the advanced web platform. They can consequently collect the requisite customer data through the associated iOS or Android apps. The feature of an intuitive web dashboard then makes it easy for users to analyze the responses of the customers. As a result, customer satisfaction can be boosted through actionable insights that neatly point out areas of improvement. The ideal users of Feedbacq can be managers and business owners in industries such as hotels, retail outlets, spa and salon, banking, airport, market research, healthcare and research, and more. Additional features include the ability to work offline, choose from multiple question types, customize the branding of every survey, deep analytics, multi-language support, and more.