Genesys PureEngage

By Genesys PureEngage

Onetime(Perpetual License)

0 Days

Genesys PureEngage is a customer experience management software that offers personalized and self-centric help across all channels, allowing users to create their own brand loyalty. The software offers multi-cloud and omnichannel customer engagement solutions to its users so they can meet their business needs in an efficient manner. Genesys Pure Engage allows users to integrate all of their systems while leveraging out existing investments at the same time. With Genesys PureEngage, users can even unify all their customer engaging teams, right from marketing to the service and support team. The application combines real-time journeys with intelligent and world-class routing and digital transformations, helping users communicate with their clients in a personalized way across voice, web, mobile, chats, social media and other messaging channels. Users can gain visibility in all skilled resources within a short span of time by using the predictive matching feature of the software. Finally, the software allows users to artificial intelligence in order to automate dialogues and